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Job description

What's a Sales Expert?

The Sales Expert position is one of the most important roles in Expert Power Wash. An effective Sales Expert will seek to help potential customers by selling them our amazing services. Sales are the lifeblood of our business, and the Sales Expert is the boots-on-the-ground hustler who keeps our pipeline filled with profitable business and “raving fan” customers.

Goals and Metrics

Weekly Sales Goals

The following benchmarks are what you should shoot for each week.

Excellent: $20,000 – Estimated $2000 in commission/ week

Good: $10,000/Week- Estimated $1000 in commission/ week

Acceptable: $8500/Week – Estimated $850 in commission/ week

Poor: $6000/Week – Estimated $600 in commission/ week

Weekly Activities and Goals

● Manage and fulfill all assigned leads promptly (average of 30 new assigned leads

per week)

● Generate 5 new leads per week via cold calling strategies

● Goal: Convert 75% of assigned leads into sent quotes within 48 hours and 100% of assigned leads into sent quotes within 72 hours

● Master the use of follow up and quoting strategies

● Master the use of Responsibid and HouseCall Pro.

● Manage all personal quote related customer communication and follow up

● When dealing with customers; maintain professional, clean cut appearance; courteous, over-the-top-friendly demeanor; and always arrive on time.

● Maintain a 60% close rate

● Maintain a $700+ average ticket

New Business Development Focus

● Focus on building new relationships with potential clients. Always be on the lookout for new opportunities to sell our amazing services to new customers.

● Develop and grow customer base in neighborhoods where we already have a client base.

Compensation Package

Compensation follows a “Hourly vs Commission” model. Here’s how it works.

● You will clock in and out each day at a $15 an hour wage. This is your safety net to be paid out at minimum.

● As your sold jobs are completed (the work has been performed and the customer is satisfied), you will earn commission at a rate of 10% for inside sales (leads supplied to you by the company) and 12% for outside sales (leads you generate on your own through cold calling and prospecting).

● At the end of each week, your total sales/commissions will be calculated based off your completed jobs.

● If your commission amount exceeds your minimum wage pay, you will earn the commission bonus and if not you will at minimum be paid the hourly wage. Whichever brings you to the greater of the two.

Residual Commissions

You will earn full commission on any new services sold, even to repeat customers.You also have the opportunity to earn a small commission off of repeat services purchased by your past clients. It works like this:

● If a past customer contacts you directly, and you book new work for them, you earn a 5% commission on that total ticket.

○ If you reach out to a past customer and get them to book new work, you will earn a 5% commission on that total ticket.

○ If a customer contacts the office asking to book new work and we need you to get involved to move forward with the project, you will earn a 5% commission on that total ticket.

● Residual commissions are paid out in the same manner as standard commissions - when the work order is completed and the customer is satisfied.

Compensation Details

• $15 hourly training wage
• 12% Commission on all outside sales
• 10% Commission on all inside sales
• 5% residual commission on any additional sales after the initial sale

● Qualifying commissions paid out on the following payday after the work is completed.

Additional Items

● Company vehicle supplied during work hours. Available for commute use, subject to company vehicle policy.

● Company supplied uniforms.

Job Types: Full-time, Part-time

Salary: $600.00 - $2,000.00 per week

Benefits:

• Paid training

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday
• No nights

Supplemental pay types:

• Bonus pay
• Commission pay

Ability to commute/relocate:

• Oregon City, OR 97045: Reliably commute or planning to relocate before starting work (Required)

License/Certification:

• Driver's License (Required)

Work Location: One location

Who are we? We’re proud to be a local, family-owned business serving our neighbors in Portland and surrounding cities. Our principles of providing the best customer satisfaction, prompt service, and great rates aren’t just lip service — these are traditions that have been passed down through our family. And we take these traditions and make them the heart of our business! WE strive ourselves in making sure our employees feel like family and are truly a part of Expert Power Wash.