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Experience Associate Jobs in Calhoun, GA (NOW HIRING)

Customer Experience Associate Are you ready to join a company that's pushing the limits of global design and innovation? Are you passionate about growing your career in a business with international ...

Customer Experience Associate Are you ready to join a company that's pushing the limits of global design and innovation? Are you passionate about growing your career in a business with international ...

Customer Experience Associate Are you ready to join a company that's pushing the limits of global design and innovation? Are you passionate about growing your career in a business with international ...

The anticipated rate for this position is $15.25 per hour depending on location, knowledge, skills, education and experience. Associates (and their families) are eligible to participate in a limited ...

The anticipated rate for this position is $15.00 per hour depending on location, knowledge, skills, education and experience. Associates (and their families) are eligible to participate in a limited ...

The anticipated rate for this position is $15.00 per hour depending on location, knowledge, skills, education and experience. Associates (and their families) are eligible to participate in a limited ...

The anticipated rate for this position is $15.00 per hour depending on location, knowledge, skills, education and experience. Associates (and their families) are eligible to participate in a limited ...

The anticipated rate for this position is $15.25 per hour depending on location, knowledge, skills, education and experience. Associates (and their families) are eligible to participate in a limited ...

EDUCATION and/or EXPERIENCE * Associate or Bachelor's degree preferred * 3+ years of leadership experience required (applicable progressive military service a plus) * 5+ years of progressive ...

Retail or customer service experience preferred. * Strong customer service and communication skills ... Eligible associates may also receive overtime pay in compliance with applicable laws. Benefits ...

Retail or customer service experience preferred. * Strong customer service and communication skills ... Eligible associates may also receive overtime pay in compliance with applicable laws. Benefits ...

Retail or customer service experience preferred. * Strong customer service and communication skills ... Eligible associates may also receive overtime pay in compliance with applicable laws. Benefits ...

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Experience Associate information

See Calhoun, GA salary details

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How much do experience associate jobs pay per hour?

As of Aug 28, 2026, the average hourly pay for experience associate in Calhoun, GA is $17.54, according to ZipRecruiter salary data. Most workers in this role earn between $13.17 and $18.27 per hour, depending on experience, location, and employer.

What is an experience associate?

Experience Associates are professionals who provide support and assistance to ensure customers or clients have a positive experience with a company’s products or services. Their responsibilities often include greeting visitors, answering inquiries, resolving issues, and facilitating efficient service delivery. Experience Associates typically work in customer-facing roles in industries such as retail, hospitality, and corporate environments. They play a key role in representing the company’s brand and values while ensuring customer satisfaction.

How does an experience associate typically interact with other departments in a customer-focused organization?

Experience Associates often serve as a vital link between customers and various internal teams, such as sales, support, and product development. They regularly collaborate with these departments to resolve customer issues, relay feedback, and ensure a seamless customer journey. This cross-functional communication not only enhances the customer experience but also gives Experience Associates valuable insights into different areas of the business, supporting skill development and potential career growth within the organization.

What are the key skills and qualifications needed to thrive as an experience associate, and why are they important?

To thrive as an Experience Associate, you generally need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office tools is often expected. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in engaging with clients and team members. These skills ensure exceptional customer interactions, efficient operations, and a welcoming environment that supports organizational goals.

What is the difference between Experience Associate vs Customer Service Representative?

AspectExperience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentCorporate offices, retail, or event settings; focus on client or guest experienceCall centers, retail stores, or service desks; direct customer interaction
Employer & Industry UsageUsed across hospitality, retail, and corporate sectors to enhance customer engagementCommon in retail, telecommunications, and service industries for handling customer inquiries

While both roles involve customer interaction, an Experience Associate typically focuses on creating positive experiences in retail or hospitality settings, often requiring a background in customer service. A Customer Service Representative primarily handles inquiries and resolves issues via phone or in person. The roles overlap in communication skills but differ in scope and environment.

Is a customer experience associate a good job?

A customer experience associate is a role focused on assisting customers, resolving issues, and improving service quality. It often requires strong communication skills, problem-solving abilities, and familiarity with customer management tools. The job can offer opportunities for skill development and advancement in customer service or related fields.

What cities near Calhoun, GA are hiring for Experience Associate jobs?

Cities near Calhoun, GA with the most Experience Associate job openings:

Customer Experience Associate

Calhoun, GA • On-site

HMTX Industries
Building Materials and Garden Equipment Dealers • 201 - 500 employees

$20 - $23/hr

Other

Posted 27 days ago


Job description

Customer Experience Associate
Are you ready to join a company that's pushing the limits of global design and innovation? Are you passionate about growing your career in a business with international reach and best-in-class talent?
HMTX Industries, headquartered in Norwalk Connecticut, services a diverse range of construction and renovation markets with renowned flooring products that set the bar for quality, performance, and design around the world. With products for your home, work and everywhere in between, HMTX is helping make life more beautiful.
As a member of our team, you'll have the opportunity to work in a dynamic, exciting environment and be a part of a company that is affecting change. Whether it's transcending the status quo on design and innovation or giving back in our local communities - HMTX is always in motion. Join us today!
Your Opportunity to Make an Impact
As a Customer Experience Associate, you will deliver professional, accurate, and timely support to both internal and external customers throughout the entire order lifecycle. In this role, you will manage incoming inquiries across phone, chat, email, and messages; process manual and EDI orders; and help ensure compliance with customer requirements. Your ability to multi-task, communicate clearly, and maintain exceptional attention to detail will directly impact customer satisfaction and operational accuracy.
What You Will Do

  • Provide timely, professional responses to customer inquiries across phone, email, chat, and messaging channels.
  • Process both manual and EDI (Electronic Data Interchange) orders from start to finish.
  • Review customer purchase orders for accuracy and address questions related to stock, order status, and order changes.
  • Maintain shared inboxes and partner with internal teams to resolve customer issues.
  • Follow up on open/aging orders and submit tickets for delayed or missed shipments.
  • Navigate multiple systems to provide accurate information and support customer needs.
Who We're Looking For
Experience & Skills
  • Customer service experience, especially with multifaceted or detailed orders.
  • Strong written and verbal communication skills.
  • Excellent attention to detail and accuracy.
  • Ability to multitask, prioritize, and work both independently and as part of a team.
  • Experience with Sage or similar systems is a plus.
  • Strong interpersonal skills and the ability to work across departments and with external customers.
Knowledge
  • Proficiency in Microsoft Office (Excel, Word, Outlook).
  • Strong math, organization, and problem-solving abilities.
  • Ability to work across multiple systems and manage detailed customer information.
Education
  • High school diploma or GED required.
  • Associate degree in Business Administration or related field preferred, or 1-3 years of customer service experience.

The salary range for this role is $20 to $23/hr. This range is applicable for jobs performed in the Eastern and Central Time Zones. An employee's pay position within the pay range will be based on several factors including relevant education, qualifications, certifications, experience, skills, seniority, geographic location, and business organizational needs.

HMTX Industries logo

About HMTX Industries

Sourced by ZipRecruiter

Headquartered in Norwalk, Connecticut, HMTX Industries is a global flooring company serving a diverse cross section of the construction and renovation marketplaces. The HMTX family of companies includes: Halstead, the leading supplier of resilient flooring to the Home Center market; Metroflor, its signature residential brand in North America; HMTX Commercial with the Teknoflor™, and Aspecta™, brands; and HMTX Global, which serves end users worldwide with diverse channel partners focused on Aspecta™ and Allure™, and OEM-private label brands. As a global leader in sustainable practices, HMTX sets industry standards for quality and performance as well as superior product design. Its manufacturing processes, workplaces and product ingredients all reflect a significant dedication to sustainability, transparency, and societal impact. HMTX has received numerous accolades for innovation, supply chain performance, online excellence, and customer partnership.

Industry

Building materials and garden equipment dealers

Company size

201 - 500 Employees

Headquarters location

Norwalk, CT, US

Year founded

2019

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