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Experience Associate Jobs in California (NOW HIRING)

Exchange

Customer Experience Associate

Edwards, CA

$16.75 - $22.25/hr

We are looking for Customer Experience Associates in various locations. Interested in working at a particular location? Have questions? Call the Edwards Air Force Base Exchange Recruiting Office at ...

The Exchange

Customer Experience Associate

Edwards, CA

$16.75 - $22.25/hr

We are looking for Customer Experience Associates in various locations. Interested in working at a particular location? Have questions? Call the Edwards Air Force Base Exchange Recruiting Office at ...

The Exchange

Customer Experience Associate

Edwards, CA

$16.75 - $22.25/hr

We are looking for Customer Experience Associates in various locations. Interested in working at a particular location? Have questions? Call the Edwards Air Force Base Exchange Recruiting Office at ...

The Exchange

Customer Experience Associate

Edwards, CA · On-site

$16.75 - $22.25/hr

We are looking for Customer Experience Associates in various locations. Interested in working at a particular location? Have questions? Call the Edwards Air Force Base Exchange Recruiting Office at ...

AAFES

Customer Experience Associate

Edwards, CA · On-site

$16.90 - $21/hr

We are looking for Customer Experience Associates in various locations. Interested in working at a particular location? Have questions? Call the Edwards Air Force Base Exchange Recruiting Office at ...

Exchange

Customer Experience Associate

Fort Irwin, CA

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

Customer Experience Associate

Fort Irwin, CA

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

The Exchange

Customer Experience Associate

Fort Irwin, CA

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

TJX Companies

Customer Experience Associate

San Jose, CA · On-site

$18.95 - $19.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

The Exchange

Customer Experience Associate

Fort Irwin, CA

$16.50 - $22/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

Kith

Customer Experience Associate

Beverly Hills, CA

$18 - $19/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

Tjx

Customer Experience Associate

San Jose, CA · On-site

$18.95 - $19.45/hr

Grow Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty ...

Kith

Customer Experience Associate

Beverly Hills, CA · On-site

$18 - $19/hr

The Kith Customer Experience Associate operates as the customer's concierge throughout their in-store experience. They specialize in all areas of the store's operations to ensure they can provide ...

AAFES

Customer Experience Associate

Fort Irwin, CA · On-site

$16.90 - $24.61/hr

As a Customer Experience Associate at the Exchange, you will be a part of an award-winning team. We are committed to hiring our military members and their families, along with anyone that wants to ...

RH

Customer Experience Associate

Sunnyvale, CA · On-site

$19.75 - $26.25/hr

Associate, Customer Experience, Corte Madera, CA, United States RH at its core is about taste, and we believe the idea of scaling taste is large and far-reaching. The RH brand attracts the best ...

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Experience Associate information

What are Experience Associates?

Experience Associates are professionals who provide support and assistance to ensure customers or clients have a positive experience with a company’s products or services. Their responsibilities often include greeting visitors, answering inquiries, resolving issues, and facilitating efficient service delivery. Experience Associates typically work in customer-facing roles in industries such as retail, hospitality, and corporate environments. They play a key role in representing the company’s brand and values while ensuring customer satisfaction.

How does the Experience Associate role typically interact with other departments in a customer-focused organization?

Experience Associates often serve as a vital link between customers and various internal teams, such as sales, support, and product development. They regularly collaborate with these departments to resolve customer issues, relay feedback, and ensure a seamless customer journey. This cross-functional communication not only enhances the customer experience but also gives Experience Associates valuable insights into different areas of the business, supporting skill development and potential career growth within the organization.

What are the key skills and qualifications needed to thrive as an Experience Associate, and why are they important?

To thrive as an Experience Associate, you generally need strong customer service skills, attention to detail, and at least a high school diploma or equivalent. Familiarity with CRM software, point-of-sale systems, and basic office tools is often expected. Excellent communication, problem-solving abilities, and a positive attitude help you stand out in engaging with clients and team members. These skills ensure exceptional customer interactions, efficient operations, and a welcoming environment that supports organizational goals.

What is the difference between Experience Associate vs Customer Service Representative?

AspectExperience AssociateCustomer Service Representative
Required CredentialsHigh school diploma or equivalent; some roles may prefer associate degreeHigh school diploma or equivalent; some roles may prefer additional certifications
Work EnvironmentCorporate offices, retail, or event settings; focus on client or guest experienceCall centers, retail stores, or service desks; direct customer interaction
Employer & Industry UsageUsed across hospitality, retail, and corporate sectors to enhance customer engagementCommon in retail, telecommunications, and service industries for handling customer inquiries

While both roles involve customer interaction, an Experience Associate typically focuses on creating positive experiences in retail or hospitality settings, often requiring a background in customer service. A Customer Service Representative primarily handles inquiries and resolves issues via phone or in person. The roles overlap in communication skills but differ in scope and environment.

What are the most commonly searched types of Experience jobs in California? The most popular types of Experience jobs in California are:
What cities in California are hiring for Experience Associate jobs? Cities in California with the most Experience Associate job openings:
Experience Associate jobs near you
Infographic showing various Experience Associate job openings in California as of July 2026, with employment types broken down into 1% As Needed, 69% Full Time, 27% Part Time, 2% Temporary, and 1% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.
Customer Experience Associate

Customer Experience Associate

Army & Air Force Exchange Service

Edwards, CA

$16.75 - $22.25/hr

Other

Medical, Dental, Life, Retirement, PTO

Re-posted 3 days ago

Army & Air Force Exchange Service rating

6.0

Company rating: 6.0 out of 10

Based on 164 frontline employees who took The Breakroom Quiz

371st of 727 rated retailers

Job description

Your Edwards Air Force Base Exchange is looking for talent like YOU to be an integral part of our award-winning team! 
We are looking for Customer Experience Associates in various locations.
Interested in working at a particular location?  Have questions? Call the Edwards Air Force Base Exchange Recruiting Office at (760)386-1500 ext. 205 Ask for Kimberly, the Edwards AFB Exchange Recruiting Manager!
Customer Associate (Must be 21 or older):
As a Customer Experience Associate at the Exchange, you will be a part of an award winning team. We are committed to hiring our military members and their families, along with anyone that wants to give back to those that serve. We offer various retail opportunities- from front-end cashiers or working in our various departments, to our Express and Class 6 stores. And by joining us, you'll be a part of something great- we give back 2/3rd of our earnings annually to the military community.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You'll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Customer Experience Associate at the Exchange?
  • Greet every customer with eye contact and smile in your authentic way
  • Acknowledge every waiting customer as soon as they arrive to your lane to let them know you'll be right with them
  • Complete transactions accurately and efficiently while engaging customers in appropriate conversation
  • Help customers by following the proper procedure for bagging merchandise and moving large or heavy items
We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications
  • Able to learn and adapt to current technology needs
  • Able to think quickly on the spot to answer customer questions
Additional Qualifications/Requirements:
  • Willing to cross-train and work in other areas of the store, as needed
  • Must possess a welcoming and helpful attitude toward customers and other team members
  • Cash handling experience preferred
  • Excellent communication skills
  • Basic computer skills
  • Retail experience preferred

This is a general application to let the Recruitment Office you are interested in positions in our Retail facilities. 

What Army & Air Force Exchange Service employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom

Army and Air Force Exchange logo

About Army and Air Force Exchange

Sourced by ZipRecruiter

The Army and Air Force Exchange is a unique entity within the retail industry, providing goods and services to military personnel. Headquartered in Dallas, Texas, the company has been serving the U.S armed forces since 1895. The organization operates thousands of facilities worldwide, including department stores, convenience stores, restaurants, movie theaters, and an e-commerce site, shopmyexchange.com. Serving millions of active-duty military members, reservists, retired service members, and their family, the Exchange is committed to the core values of family serving family, respect everyone, courage to use good judgment, and passion for their customers.

Industry

Wholesale

Company size

10,000+ Employees

Headquarters location

Dallas, TX, US

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