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Experience Advisor Jobs in Rutherford, NJ (NOW HIRING)

Polestar

Customer Experience Advisor

Mahwah, NJ · On-site

This is a contract position with potential for extension or conversion to full-time. Let us describe the challenge we offer The Customer Experience Advisor will be an important piece to the puzzle at ...

Polestar

Customer Experience Advisor

Mahwah, NJ

This is a contract position with potential for extension or conversion to full-time. Let us describe the challenge we offer The Customer Experience Advisor will be an important piece to the puzzle at ...

Pole Star

Customer Experience Advisor

Mahwah, NJ · On-site

This is a contract position with potential for extension or conversion to full-time. Let us describe the challenge we offer The Customer Experience Advisor will be an important piece to the puzzle at ...

Savvy Wealth

Advisor Experience Manager

Manhattan, NY · On-site

$90 - $140/hr

Savvy is a registered investment advisor (RIA), and we partner with experienced financial advisors who want to grow without running the back office themselves. Advisors bring their book and join ...

BANDANA

Full Time Client Advisor

Manhattan, NY · On-site

$18.25/hr

We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is ... Client Advisors hold the critical position of embodying the Tiffany brand in each and every client ...

Tiffany & Co

Client Advisor-Manhasset

New York, NY · On-site

$22.19 - $30.02/hr

We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is ... Client Advisors hold the critical position of embodying the Tiffany brand in each and every client ...

Tiffany

Client Advisor-Manhasset

New York, NY · On-site

$22.19 - $30.02/hr

We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is ... Client Advisors hold the critical position of embodying the Tiffany brand in each and every client ...

Tiffany & Co.

Client Advisor-Manhasset

New York, NY · On-site

$22.19 - $30.02/hr

We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is ... Client Advisors hold the critical position of embodying the Tiffany brand in each and every client ...

Tiffany & Co.

Client Advisor-Manhasset

Manhattan, NY · On-site

$22.19 - $30.02/hr

We expect our employees to deliver the Tiffany Experience to each and every client and Tiffany is ... Client Advisors hold the critical position of embodying the Tiffany brand in each and every client ...

BMW of Manhattan

New Car Client Advisor

Manhattan, NY · On-site

BMW New Car Client Advisor As a BMW New Car Client Advisor, you'll be at the forefront of the ... You will have the ability to create a positive buying experience for your customers along with a ...

KHAITE

Client Advisor, Madison Ave.

New York, NY · On-site

The Client Advisor is responsible for driving sales, cultivating lasting client relationships, and ... ESSENTIAL DUTIES & RESPONSIBILITIES Client Experience & Sales * Deliver an exceptional luxury ...

Tiffany & Co

Client Advisor - The Landmark

New York, NY · On-site

$22.19 - $30.02/hr

As a Tiffany Client Advisor you will: * Hold the critical position of embodying the Tiffany brand ... Elevate in store experience by consistently delivering memorable moments to every client.

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All JobsExperience Advisor JobsExperience Advisor Jobs in Rutherford, NJ

Experience Advisor information

See Rutherford, NJ salary details

$12

$26

$46

How much do experience advisor jobs pay per hour?

As of Aug 8, 2026, the average hourly pay for experience advisor in Rutherford, NJ is $26.44, according to ZipRecruiter salary data. Most workers in this role earn between $18.85 and $30.38 per hour, depending on experience, location, and employer.

How does an experience advisor typically collaborate with other teams to enhance customer journeys?

Experience Advisors frequently work cross-functionally, partnering with product, marketing, and customer support teams to map customer journeys and identify areas for improvement. They often lead workshops, analyze customer feedback, and communicate insights to stakeholders to ensure that enhancements align with both business goals and user needs. This collaborative environment requires strong interpersonal skills and the ability to translate customer data into actionable recommendations. Effective Experience Advisors are proactive in fostering open communication and driving initiatives that elevate the overall customer experience.

What is an experience advisor?

Experience Advisors are professionals who guide customers or clients through a company's products, services, or experiences to ensure satisfaction and positive outcomes. They often work in industries like travel, hospitality, healthcare, or retail, acting as knowledgeable liaisons who address questions, resolve issues, and personalize recommendations. Their main goal is to enhance the overall experience by providing expert advice, empathetic support, and tailored solutions. Experience Advisors may also collect feedback to help their organization improve services and offerings.

What are the key skills and qualifications needed to thrive as an experience advisor, and why are they important?

To thrive as an Experience Advisor, you need strong customer service skills, problem-solving abilities, and relevant experience in client-facing roles, often supported by a background in hospitality or business. Familiarity with CRM systems, feedback management tools, and digital communication platforms is typically required. Excellent interpersonal skills, active listening, and adaptability help you build rapport and effectively address client concerns. These skills and qualities are crucial for ensuring positive customer experiences and fostering long-term client relationships.
What job categories do people searching Experience Advisor jobs in Rutherford, NJ look for? The top searched job categories for Experience Advisor jobs in Rutherford, NJ are:
What cities near Rutherford, NJ are hiring for Experience Advisor jobs? Cities near Rutherford, NJ with the most Experience Advisor job openings:
Experience Advisor jobs near you
Infographic showing various Experience Advisor job openings in Rutherford, NJ as of June 2026, with employment types broken down into 14% Full Time, 68% Part Time, 2% Temporary, 15% Contract, and 1% Nights. Highlights an 72% Physical, 4% Hybrid, and 24% Remote job distribution, with an average salary of $54,990 per year, or $26.4 per hour.

Customer Experience Advisor

Polestar

Mahwah, NJ • On-site

Full-time

Re-posted 5 days ago

Job description

At Polestar, we don't just drive innovation in our cars - our entire business model is different from our competitors. We're looking for a creative, innovative, experienced, and hands-on professional to be the primary point of contact with our customers and be the ambassador of Polestars premium brand experience.
About Polestar
Polestar is an electric performance car brand, determined to improve the society we live in by driving the change to sustainable mobility. We are a global team of highly talented individuals who share a passion to change the world. We challenge conventions and we challenge ourselves for the purpose of innovation. We believe innovation is a team effort and that just like each component is critical to the performance of our cars, each person working at Polestar is as important to the team and its performance. We work in close collaboration across empowered global teams that don't settle for anything less than excellence.
Is this you? If you are interested in joining the Polestar family, don't wait to submit your application. We apply a continuous selection process, and the job post will be open until the position is filled.
This is a contract position with potential for extension or conversion to full-time.
Let us describe the challenge we offer
The Customer Experience Advisor will be an important piece to the puzzle at Polestar and take ownership of the customer journey and resolution of customer inquiries. This person will be responsible for providing our customers with support through various channels including phone, email and chat.
What you'll do
  • Brand advocate and consumer-centric individual who will strive to provide best-in-class experiences for our consumers.
  • Work cross-functionally with peers and upper management to solve complex escalations and enhance the customer journey
  • Manage inbound communications for product, service, leads and support requests
  • Receive and respond to customer communications, cases, or chats through to resolution
  • Work with Polestar Spaces & Service Points to ensure seamless communication for all involved parties
  • Follow up with current customer product, service, and support inquiries
  • Build and maintain professional relationships with our customers throughout their experience
  • Resolve and handle incoming customer advocacy cases through to resolution escalating to the appropriate team member where necessary
  • Deliver a white glove customer experience through all available methods of communication
  • Stay up to date on Polestar news, product and software

Who you are
  • Associate degree or higher
  • Previous experience in call center environment, automotive, luxury retail or sales is highly desirable
  • Fluency in English required, Bilingual is a plus!
  • You have a passion for customer experience and being the ambassador of a brand
  • Tech savvy with knowledge of call center and telephony systems. Salesforce experience a plus.
  • You have excellent verbal and written communication skills
  • You are an agile learner and comfortable with technology, learning new tools, and able to work with a variety of content areas/teams.
  • Proven project management skills, stakeholder management, time management, and prioritization when managing multiple projects.
  • You have attention to the details, and thrive in an ever-evolving work atmosphere

People at Polestar
We know that a change is needed. We also know that each one of us can help bring about that change. Our commitment to becoming climate-neutral by 2040 is just as important to us as being inclusive, diverse, and innovative. Together, we are creating, collaborating and experimenting to usher in a new era of sustainable mobility.
We are an electric performance brand, determined to improve the society we live in.
Is this you? If you are interested in joining the Polestar family, don't wait with submitting your application. We apply a continuous selection process and the job post will be open until the position is filled.
Are you ready for the journey? Which is electric by the way...
Department Customer Experience Locations Mahwah, NJ, USA

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