The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal ...
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal ...
SERVICE EXPERIENCE ADVISOR - SALES POSITION, HOSPITALITY EXPERIENCE PREFERED
Fairfax, VA · On-site
$18 - $22/hr
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal ...
Quick apply
SERVICE EXPERIENCE ADVISOR - SALES POSITION, HOSPITALITY EXPERIENCE PREFERED
Fairfax, VA · On-site
$18 - $22/hr
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal ...
SERVICE EXPERIENCE ADVISOR - SALES POSITION, HOSPITALITY EXPERIENCE PREFERED
Fairfax, VA · On-site
$18 - $22/hr
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal ...
SERVICE EXPERIENCE ADVISOR - SALES POSITION, HOSPITALITY EXPERIENCE PREFERED
Fairfax, VA · On-site
$18 - $22/hr
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal ...
Technical and Customer Experience Advisor - Work From Home - US
Virginia Beach, VA · On-site
$17.31/hr
As a Technical and Customer Experience Advisor, you'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and ...
Technical and Customer Experience Advisor - Work From Home - US
Virginia Beach, VA · On-site
$17.31/hr
As a Technical and Customer Experience Advisor, you'll listen to the caller and use your technical expertise, and passion for outstanding customer service, to answer questions about products and ...
Service Advisor
Mechanicsville, VA · On-site
$80K - $100K/yr
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Service Advisor
Mechanicsville, VA · On-site
$80K - $100K/yr
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Service Advisor
Mechanicsville, VA · On-site
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Service Advisor
Mechanicsville, VA · On-site
Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can juggle repair orders, phone calls ...
Service Advisor
Mechanicsville, VA · On-site
Salary: 80,000 to 100,000 annually Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can ...
Quick apply
Service Advisor
Mechanicsville, VA · On-site
Salary: 80,000 to 100,000 annually Experienced Service Advisor Mechanicsville KIA Do you thrive in a fast-paced service drive, know how to keep customers informed without sounding robotic, and can ...
Financial Advisor
Richmond, VA · On-site
$80K - $125K/yr
As a Financial Advisor at Virginia Asset Management, you can live the life you want while helping ... experience · Solid understanding of the financial planning process and needs analysis · FINRA ...
Quick apply
Financial Advisor
Richmond, VA · On-site
$80K - $125K/yr
As a Financial Advisor at Virginia Asset Management, you can live the life you want while helping ... experience · Solid understanding of the financial planning process and needs analysis · FINRA ...
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
Required Experience #LI-LW1 #LI-LW1
Required Experience #LI-LW1 #LI-LW1
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
Required Experience #LI-LW1 #LI-LW1
Required Experience #LI-LW1 #LI-LW1
Required Experience #LI-LW1 #LI-LW1
Required Experience #LI-LW1 #LI-LW1
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life ... Experience managing client portfolios and driving growth * Proven relationship building and ...
Merrill's Financial Advisors and Wealth Management Client Associates help clients pursue the life ... Experience managing client portfolios and driving growth * Proven relationship building and ...
Financial Advisor - Manassas, VA
$110K - $145K/yr
This role is pivotal in supporting our Lead Advisor and ensuring a seamless experience for our clients. In this role, you will play an integral part in delivering exceptional service to our valued ...
Financial Advisor - Manassas, VA
$110K - $145K/yr
This role is pivotal in supporting our Lead Advisor and ensuring a seamless experience for our clients. In this role, you will play an integral part in delivering exceptional service to our valued ...
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
We're looking for seasoned financial advisors who are ready to elevate their impact. This ... Provide a High-Touch Client Experience Foster long-term relationships through a service model that ...
Bachelor's degree or equivalent experience. Military veterans are encouraged to apply. * Attainment of FINRA SIE, life and health licenses (licensed role only) before contracting. * Satisfactory ...
Quick apply
Bachelor's degree or equivalent experience. Military veterans are encouraged to apply. * Attainment of FINRA SIE, life and health licenses (licensed role only) before contracting. * Satisfactory ...
Retail Sales Advisor - $500 Hiring Bonus
Harrisonburg, VA · On-site
$45K/yr
No prior sales experience is needed-we provide paid, hands-on training alongside experienced advisors and dedicated sales trainers. During this time, you'll learn the fundamentals of our product ...
New
Retail Sales Advisor - $500 Hiring Bonus
Harrisonburg, VA · On-site
$45K/yr
No prior sales experience is needed-we provide paid, hands-on training alongside experienced advisors and dedicated sales trainers. During this time, you'll learn the fundamentals of our product ...
New
Experience Advisor information
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$18 - $22/hr
Full-time
Medical, Dental, Vision, Retirement, PTO
Posted 9 days ago
Micro Center rating
6.7
Based on 55 frontline employees who took The Breakroom Quiz
15th of 30 rated technology retailers
Job description
We are currently seeking a self-motivated, results oriented SERVICE EXPERIENCE ADVISOR. It is Micro Center’s core promise to take care of our associates and customers which has led to our success over the last 40+ years!
The Service Experience Advisor is the customer's first point of contact for technical service at Micro Center. This front-line role blends basic technical understanding with strong interpersonal skills to guide customers through service intake, recommend actions for appropriate solutions, and ensuring confidence in the repair process. Located at the Knowledge Bar, the Service Experience Advisor focuses on delivering a high-touch experience while helping customers understand the value of services like PriorityCare+, Data Backup, ESET, and other personalized solutions.
This is a great entry-level opportunity for individuals with experience in sales, hospitality, or customer service who are passionate about technology and customers and are eager to learn. With performance-based pay and commission opportunities, this role offers substantial earning potential for those who consistently deliver great service.
Pay Range: $18-$22 plus commission
MAJOR RESPONSIBILITIES:
- Serve as the trusted point of contact for walk-in or scheduled customers at the Knowledge Bar
- Listen actively to customer concerns and guide them through appropriate service solutions and offerings
- Recommend value-added services such as PriorityCare+, Data Backup, ESET, and other products and services in a consultative and helpful manner
- Clearly communicate estimated pricing, timelines, and expectations at time of check-in
- Assist in basic troubleshooting and accurately route work orders to the appropriate service queues
- Process service and point of sale transactions accurately and completely
- Maintain minimum attachment rates and productivity standards
- Stay informed of current promotions and attachment opportunities
- Provide timely, professional updates to customers regarding service status
- Obtain required certifications as directed by management
- Keep a clean, organized, and customer-ready workspace
EDUCATION & EXPERIENCE:
- High School diploma or equivalent
- No prior technical experience required
- Strong preference given to candidates with customer-facing commissioned sales, hospitality, and/or retail experience
- Demonstrated ability to build rapport, earn trust, and explain services or solutions clearly and professionally
MICRO CENTER OFFERS EXCEPTIONAL BENEFITS:
- Medical, Dental and Vision Benefits Coverage for Regular Full-Time Associates
- Employee Discount that includes a Friends & Family Discount Program
- Tuition Reimbursement & Education Discounts
- Paid Time Off for Regular Associates
- 401K Plan with Company Match
- Esteemed Vendor & Company Job Training
- Career Advancement Opportunities
OUR GROWTH OPPORTUNITIES:
At Micro Center, we empower our employees to set their sights high and blaze their own trails. This is a place where your future success and growth are truly a result of your own efforts and achievements. Our teams are made up of motivated individuals who work hard to advance their careers. Join our team and see how hard work, loyalty, competitive spirit and unwavering commitment to the customer can take you and your career to new places.
Micro Center is an Equal Opportunity Employer.
What Micro Center employees say
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Benefits
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Get the full story on Breakroom
About Micro Center
Sourced by ZipRecruiter
Industry
Retail
Company size
1,001 - 5,000 Employees
Headquarters location
Hilliard, OH, US