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Expedia Jobs in Massachusetts (NOW HIRING)

IHG

Reservations Agent- InterContinental Boston

Boston, MA · On-site

$17.50 - $21.75/hr

... Expedia, Booking.com, Hotwire, etc.) for accuracy. Ensure correct guest count, rate and payment method. Monitor related 3rd Party extranets/websites for guest questions/comments/feedback and update ...

All JobsExpedia JobsExpedia Jobs in Massachusetts

Expedia information

See Massachusetts salary details

$316.7K

$436.8K

How much do expedia jobs pay per year?

As of Aug 31, 2026, the average yearly pay for expedia in Massachusetts is $429,439.00, according to ZipRecruiter salary data. Most workers in this role earn between $436,800.00 and $436,800.00 per year, depending on experience, location, and employer.

What does an Expedia employee do?

Expedia employees work for Expedia Group, a leading online travel company, and contribute to different aspects of the travel booking process. Depending on their role, they may help develop and maintain the Expedia website and mobile app, support customers with travel bookings, manage relationships with hotels and travel partners, or analyze data to improve the company's offerings. Expedia employees typically work in areas like technology, customer service, marketing, product management, data analytics, and more. Their main goal is to make travel planning and booking easier and more efficient for users worldwide.

What are the key skills and qualifications needed to thrive as an Expedia travel consultant, and why are they important?

To thrive as an Expedia Travel Consultant, you need strong customer service skills, knowledge of travel products, and experience in sales or hospitality, often supported by a high school diploma or equivalent. Familiarity with global distribution systems (GDS), online booking platforms, and CRM tools is typically required. Excellent communication, problem-solving abilities, and attention to detail help consultants deliver exceptional travel experiences and resolve customer issues efficiently. These skills are crucial for ensuring client satisfaction, maximizing bookings, and maintaining Expedia’s reputation for service excellence.

What are some common challenges faced by employees working at Expedia in customer-facing roles, and how can they be addressed?

Employees in customer-facing roles at Expedia often encounter challenges such as handling high volumes of customer inquiries, navigating complex travel policies, and resolving issues during peak travel seasons. Success in these positions requires strong communication skills, patience, and adaptability to quickly changing situations. To address these challenges, Expedia provides comprehensive training, supportive team environments, and access to robust knowledge bases, enabling employees to deliver effective solutions and maintain customer satisfaction.

What is the difference between Expedia vs TripAdvisor?

AspectExpediaTripAdvisor
Primary FunctionOnline travel agency for booking flights, hotels, and rental carsTravel review platform and booking site for hotels and experiences
Work EnvironmentCorporate office, customer service centers, online platformCorporate office, online platform, user-generated content moderation
Required CredentialsHospitality, travel, or business administration background; customer service skillsHospitality, tourism, marketing, or communications background; content management skills

Expedia primarily functions as an online travel agency focusing on booking travel services, while TripAdvisor is known for travel reviews and also offers booking options. Both roles involve customer service and digital platform management but differ in core activities. Understanding these differences helps job seekers target the right roles in the travel industry.

What are popular job titles related to Expedia jobs in Massachusetts?

For Expedia jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Expedia jobs in Massachusetts look for?

The top searched job categories for Expedia jobs in Massachusetts are:

Expedia jobs near you
Infographic showing various Expedia job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution, with an average salary of $429,439 per year, or $206.5 per hour.

Marketing & Communications Coordinator

Boston, MA

AccorHotel
See more jobs at AccorHotelexternal

Full-time

Posted 24 days ago

Job description

Company Description

Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that works brings purpose to your life so that during your journey with us, you can continue to explore Accor's limitless possibilities. by joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. 

Discover the life that awaits you at Accor, visit  https://careers.accor.com/

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.

Employee Benefit card offering discounted rates in Accor worldwide.

Learning programs through our Academies.

Ability to make a difference through our Corporate Social Responsibility activities like Planet 21.

Do what you love, care for the world, dare to challenge the status quo!

#BELIMITLESS

Job Description

Fairmont Copley Plaza is seeking a versatile and detail-oriented Marketing & Communications Coordinator to support the property's full marketing and communications efforts. Reporting to the Public Relations Director (PRD), the Marketing & Communications Coordinator is responsible for assisting the PRD in all aspects of media relations, digital advertising, and social media across both the hotel brand and OAK Long Bar + Kitchen, while also lending support to influencer partnerships, photoshoot production, and broader property marketing initiatives.

Communications

  • Support media relations efforts including press release drafting, media list building, and outreach for both Fairmont Copley Plaza and OAK Long Bar + Kitchen
  • Coordinate press stays and media visits, including itineraries and on-site hosting
  • Maintain media contact databases, coverage trackers, and PR reports
  • Assist in creating press-worthy experiences that drive visibility of the property

Social Media

  • Develop and schedule content across Instagram and other relevant platforms
  • Draft engaging, on-brand captions and copy that are in line with brand voice guidelines
  • Monitor community engagement, respond to comments and DMs and flagging concerns and opportunities
  • Track social performance metrics and contribute to monthly reporting

Digital Marketing

  • Assist in the planning, execution, and reporting of paid digital advertising campaigns with PRD and Director of Sales & Marketing (DOSM)
  • Management of response effort for websites such as Google, TripAdvisor, Expedia, Open Table, Yelp, etc. 
  • Manage content on Fairmont.com, property microsite, OTA’s and other online listings

Influencer & Partnerships

  • Assist in identifying, vetting, and coordinating influencer and content creator partnerships
  • Manage logistics for influencer visits, including itineraries and contracting
  • Report on influencer performance

Photoshoots & Creative Production

  • Coordinate logistics for photo and video shoots, including scheduling, vendor communication, and on-site production support
  • Organize and maintain the property's digital asset library
  • Liaise with photographers, stylists, and internal teams (culinary, events, front-of-house) to ensure smooth shoot days

The hourly rate is USD $30.50

Qualifications
  • Excellent written and oral communication skills with the ability to adapt tone across press releases, social captions, and internal communications
  • Familiarity with social media platforms, scheduling tools, and basic digital advertising concepts
  • Strong organizational skills and comfort managing multiple projects and deadlines simultaneously
  • A collaborative, no-task-too-small attitude and genuine enthusiasm for hospitality, luxury brands, or lifestyle content
  • Experience in hospitality, luxury retail, or lifestyle brands is a plus but not required.
  • Fast learner; can learn new programs and tasks quickly and effectively
  • Comfortable working with various Microsoft Office applications; Word, Excel, PowerPoint
  • Bachelor's degree in Marketing, Communications, Public Relations, or a related field preferre

Additional Information

All your information will be kept confidential according to EEO guidelines.

Apply