Turn customer relationships into opportunities for growth What if the next expansion opportunity ... As our Customer Field Marketing Manager, you will: * Develop and execute regional customer ...
Turn customer relationships into opportunities for growth What if the next expansion opportunity ... As our Customer Field Marketing Manager, you will: * Develop and execute regional customer ...
Expand existing customer relationships by identifying new projects, applications, and growth ... Maintain accurate CRM data, opportunity pipelines, forecasts, and regional business plans * Share ...
Expand existing customer relationships by identifying new projects, applications, and growth ... Maintain accurate CRM data, opportunity pipelines, forecasts, and regional business plans * Share ...
Partner Growth Manager
Montreal, QC · On-site +1
Identify opportunities to expand Spreedly's presence within partner organizations (new teams, regions, or product integrations) * Define and manage key growth metrics; track, analyze, and report on ...
Partner Growth Manager
Montreal, QC · On-site +1
Identify opportunities to expand Spreedly's presence within partner organizations (new teams, regions, or product integrations) * Define and manage key growth metrics; track, analyze, and report on ...
Business Development Manager / Senior Account & Engagement Manager - Technology Consulting
Montreal, QC · On-site
We are looking for a Business Development Manager / Senior Account Executive who can drive growth ... Expand Highspring's presence within existing large enterprise clients by developing relationships ...
Business Development Manager / Senior Account & Engagement Manager - Technology Consulting
Montreal, QC · On-site
We are looking for a Business Development Manager / Senior Account Executive who can drive growth ... Expand Highspring's presence within existing large enterprise clients by developing relationships ...
We're looking for a Business Development Manager to drive growth for our Game Audio division and ... This role focuses on expanding partnerships and revenue primarily across our full suite of game ...
We're looking for a Business Development Manager to drive growth for our Game Audio division and ... This role focuses on expanding partnerships and revenue primarily across our full suite of game ...
Manager, Account
Montreal, QC · On-site
... relationships and expanding the company's current client base. Essential Duties and ... management • Analyze cross-selling and up-selling opportunities ensuring that all company ...
Manager, Account
Montreal, QC · On-site
... relationships and expanding the company's current client base. Essential Duties and ... management • Analyze cross-selling and up-selling opportunities ensuring that all company ...
Manager, Account
Montreal, QC · On-site
... relationships and expanding the company's current client base. Essential Duties and ... management • Analyze cross-selling and up-selling opportunities ensuring that all company ...
Manager, Account
Montreal, QC · On-site
... relationships and expanding the company's current client base. Essential Duties and ... management • Analyze cross-selling and up-selling opportunities ensuring that all company ...
Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you'll grow and elevate a ...
Ready to own and expand relationships with global enterprise customers while delivering real AI-driven business impact? As a Senior Enterprise Account Manager at Coveo, you'll grow and elevate a ...
Build a disciplined expansion motion across the customer base, including strategic account planning ... Scale the Account Management organization by evolving processes, talent, and operating models that ...
Build a disciplined expansion motion across the customer base, including strategic account planning ... Scale the Account Management organization by evolving processes, talent, and operating models that ...
Drive new, expansion and renewal opportunities across all accounts * Acquire new strategic logos ... Use Check Point tools to manage accounts, pipelines and forecast * Coordinate a virtual account ...
Drive new, expansion and renewal opportunities across all accounts * Acquire new strategic logos ... Use Check Point tools to manage accounts, pipelines and forecast * Coordinate a virtual account ...
... contract expansion, and long-term partnership development within complex, contract-driven ... Manage and drive the end-to-end RFP/RFQ process for strategic opportunities, including ...
... contract expansion, and long-term partnership development within complex, contract-driven ... Manage and drive the end-to-end RFP/RFQ process for strategic opportunities, including ...
... contract expansion, and long-term partnership development within complex, contract-driven ... Manage and drive the end-to-end RFP/RFQ process for strategic opportunities, including ...
... contract expansion, and long-term partnership development within complex, contract-driven ... Manage and drive the end-to-end RFP/RFQ process for strategic opportunities, including ...
Increase business within existing accounts by expanding product utilization and strengthening ... Experience managing a defined territory with measurable revenue growth. * Dental, healthcare, ...
Quick apply
Increase business within existing accounts by expanding product utilization and strengthening ... Experience managing a defined territory with measurable revenue growth. * Dental, healthcare, ...
As part of our continued growth in North America, we are looking for a Business Manager to establish and expand our presence in Quebec. This is not a traditional sales position. We are looking for an ...
As part of our continued growth in North America, we are looking for a Business Manager to establish and expand our presence in Quebec. This is not a traditional sales position. We are looking for an ...
Superviser les activités de production formes stériles afin de rencontrer les normes réglementaires tout en assurant un suivi de planification de production. Responsable du suivi des procédures ...
Superviser les activités de production formes stériles afin de rencontrer les normes réglementaires tout en assurant un suivi de planification de production. Responsable du suivi des procédures ...
This is a field-based sales and account management role focused on nurturing and expanding existing accounts, developing new business, and serving as the primary commercial point of contact for ...
This is a field-based sales and account management role focused on nurturing and expanding existing accounts, developing new business, and serving as the primary commercial point of contact for ...
We're looking for a Business Development Manager to drive growth for our Game Audio division and ... This role focuses on expanding partnerships and revenue primarily across our full suite of game ...
Quick apply
We're looking for a Business Development Manager to drive growth for our Game Audio division and ... This role focuses on expanding partnerships and revenue primarily across our full suite of game ...
We're looking for a Business Development Manager to drive growth for our Game Audio division and ... This role focuses on expanding partnerships and revenue primarily across our full suite of game ...
We're looking for a Business Development Manager to drive growth for our Game Audio division and ... This role focuses on expanding partnerships and revenue primarily across our full suite of game ...
Customer Success Manager
Montreal, QC · Remote
Identify and execute upsell and expansion opportunities by aligning customer needs with additional ... Proven track record of managing renewals and driving account expansion within an existing customer ...
Customer Success Manager
Montreal, QC · Remote
Identify and execute upsell and expansion opportunities by aligning customer needs with additional ... Proven track record of managing renewals and driving account expansion within an existing customer ...
You will be responsible for managing a portfolio of existing accounts while identifying new business opportunities to support the expansion of our group purchasing services. As a trusted advisor, you ...
You will be responsible for managing a portfolio of existing accounts while identifying new business opportunities to support the expansion of our group purchasing services. As a trusted advisor, you ...
Expansion Manager information
What does an expansion manager do?
An Expansion Manager is responsible for identifying and executing growth opportunities for a company, often by entering new markets or regions. Their duties typically include conducting market research, developing expansion strategies, coordinating with various departments, and overseeing the launch of new locations or products. They play a key role in ensuring the company's successful growth while minimizing risks and aligning with overall business goals.
What are some of the main challenges an expansion manager faces when entering new markets?
Expansion Managers often encounter challenges such as understanding local regulations, adapting the company’s products or services to fit cultural preferences, and building relationships with new partners or stakeholders. Navigating unfamiliar market dynamics requires strong research skills and the ability to collaborate closely with legal, marketing, and operations teams. Flexibility and problem-solving are key, as each market may present unique barriers that require tailored strategies for successful entry and growth.
What are the key skills and qualifications needed to thrive as an expansion manager, and why are they important?
To thrive as an Expansion Manager, you need strong project management abilities, market analysis expertise, and a proven track record in business development, often supported by a degree in business or a related field. Familiarity with CRM platforms, data analytics tools, and project management software is commonly required. Exceptional negotiation, cross-cultural communication, and leadership skills set top candidates apart. These competencies are crucial for identifying new market opportunities, driving strategic growth, and ensuring smooth execution of expansion initiatives.
What is the difference between Expansion Manager vs Business Development Manager?
| Aspect | Expansion Manager | Business Development Manager |
|---|---|---|
| Primary Focus | Overseeing company growth through new markets, locations, or segments | Identifying and securing new business opportunities and partnerships |
| Responsibilities | Market expansion strategies, location analysis, and operational setup | Lead generation, client acquisition, and relationship building |
| Required Skills | Market research, project management, strategic planning | Sales skills, negotiation, networking |
| Work Environment | Cross-functional teams, strategic planning sessions | Sales teams, client meetings, networking events |
While both roles focus on growth, the Expansion Manager primarily manages geographic or segment expansion projects, whereas the Business Development Manager concentrates on creating new business opportunities and partnerships. Both roles require strategic thinking and strong communication skills, but their day-to-day tasks and objectives differ based on their specific focus areas.
What is the role of an expansion manager?
An expansion manager is responsible for planning and executing strategies to grow a company's operations into new markets or regions. They analyze market opportunities, coordinate with cross-functional teams, and oversee the implementation of expansion initiatives, often utilizing project management tools and market research skills.
Full-time
Posted 5 days ago
Job description
Turn customer relationships into opportunities for growth
What if the next expansion opportunity starts with creating the right customer moment? Coveo has an established enterprise customer base, and you'll turn customer insights and account priorities into targeted marketing programs that deepen relationships, increase adoption, and create measurable opportunities for renewal and growth.
Working alongside Account Management, Customer Success, Sales, and Marketing, you'll bring customer engagement to life at the account and regional level, from executive programs and account-based campaigns to events and other experiences designed around our customers.
As our Customer Field Marketing Manager, you will:
- Develop and execute regional customer marketing programs, including executive dinners, roundtables, advisory sessions, and customer events that strengthen relationships with strategic accounts and create expansion opportunities.
- Partner with Global Account Management and Customer Success to identify customers with growth potential and translate account priorities into targeted marketing programs that support adoption, renewal, and expansion.
- Build and execute account-based marketing programs for existing customers, using account insights and priorities to reach the right stakeholders with relevant experiences, campaigns, and content.
- Work closely with regional sales leaders and account teams to understand customer needs, renewal risks, and growth opportunities, and determine where marketing can have the greatest impact.
- Measure the commercial impact of your programs, tracking how marketing creates, influences, and accelerates renewal and expansion opportunities, and use those insights to continuously improve your approach.
- Bring together Demand Generation, Product Marketing, Content, Marketing Operations, and customer-facing teams to execute cohesive programs, while managing the budgets, partners, and logistics required to bring them to life.
Here is what will qualify you for the role:
- 4+ years of experience in customer, field, or account-based marketing within business-to-business enterprise software, with experience building programs that contribute to customer growth and commercial outcomes.
- Experience partnering closely with Account Management, Customer Success, or Sales teams to turn account priorities and customer insights into marketing programs that support adoption, renewal, or expansion.
- A track record of developing and executing programs for senior executives and strategic accounts, from targeted campaigns to in-person customer experiences.
- Strong program and project management skills, with the ability to manage multiple initiatives and stakeholders while measuring their impact and continuously improving performance.
What will make you stand out:
- You've helped build or evolve a customer or field marketing practice in a growing technology company and are comfortable creating structure where it doesn't yet exist.
- You know how to bring together customer data, such as satisfaction, product adoption, renewal indicators, and account insights, to identify where marketing can make a difference.
- You have experience with Salesforce and marketing automation or account-based marketing platforms such as Marketo, HubSpot, or 6sense, and know how to use them to inform and measure your programs.
- You know how to work with account teams and executives to create meaningful customer interactions, and you're equally comfortable shaping the approach and executing the details.
Do you think you can bring this role to life? Send us your application, we want to hear from you!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
This job description was written by humans, assisted by AI. We may leverage technology in our hiring process to help us see the person behind the resume.
Coveo is committed to providing accessible employment practices. If you require accommodation due to a disability at any point during the recruitment process, please contact HR@Coveo.com to discuss your needs.