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Executive Service Manager Jobs in Missouri (NOW HIRING)

Gallagher

Client Service Manager

Saint Louis, MO

Overview The Client Service Manager is accountable for delivering high quality and efficient ... Supports one or more Producers and/or Account Executives and is the first line of contact when the ...

Safe Fleet

Customer Service Manager

Belton, MO · On-site

Description Customer Service Manager ROM Manufacturing Position Summary The Customer Service ... Frequent interaction with customers, sales teams, production personnel, and executive leadership.

Safe Fleet

Customer Service Manager

Belton, MO · On-site

Customer Service Manager  ROM Manufacturing  Position Summary  The Customer Service ... Frequent interaction with customers, sales teams, production personnel, and executive leadership.

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Executive Service Manager information

What is the difference between Executive Service Manager vs Customer Service Manager?

AspectExecutive Service ManagerCustomer Service Manager
CredentialsBachelor's degree, experience in service managementBachelor's degree, experience in customer service
Work EnvironmentCorporate offices, client-facing rolesCall centers, retail, or service departments
Employer & IndustryLarge corporations, service industriesRetail, hospitality, telecom
Search & Comparison IntentUnderstanding leadership roles in service managementManaging customer relations and service quality

The main difference between an Executive Service Manager and a Customer Service Manager lies in their scope and level of responsibility. Executive Service Managers typically oversee strategic service initiatives and manage high-level client relationships within large organizations. Customer Service Managers focus on day-to-day customer interactions and service quality. Both roles require relevant experience and skills, but Executive Service Managers operate at a higher strategic level, often with broader organizational impact.

What is an executive service manager?

An executive service manager is a professional responsible for overseeing high-level administrative functions, strategic planning, and operational management within an organization. They often coordinate executive support teams, manage complex projects, and utilize leadership and communication skills to ensure organizational efficiency.
Executive Service Manager jobs near you

Executive Director, Office of Supply Management

US General Services Administration

Kansas City, MO • On-site

$151K/yr

Full-time

Posted 4 days ago

Job description

The General Services Administration is interested in attracting the best talent for our diverse cadre of SES members from within GSA, the government and the private sector.  We have streamlined our recruitment process which will require you to submit an online resume (not-to-exceed 2 pages) to apply for this position.

Qualifications:

All applicants must meet the Mandatory Technical Competency and Executive Core Qualification requirements listed below to be eligible for consideration. Eligibility will be based on a clear demonstration that the applicant's training and experience are of the scope, quality and level of responsibility sufficient to successfully perform the duties and responsibilities of this executive position.
Note: Your 2-page resume must show possession of the Mandatory Technical Competencies (MTCs) and the Executive Core Qualifications (ECQs) listed below; please do not address the MTCs nor ECQs through submission of separate narrative responses- written narratives will not be reviewed for consideration.


MANDATORY TECHNICAL COMPETENCIES:

1.Demonstrated ability to lead and fully manage a complex operational organization with fee for service and requisition related functions including oversight of policy development and implementation, and activities. Experience must include the development of overall goals, objectives, long-range plans, and the management of human, financial, systems, and stakeholders.  

2.Demonstrated senior-level experience in developing, cultivating, and leveraging high-level networks across Federal agencies, industry partners, and oversight bodies to advance organizational mission and objectives. Must possess the ability to champion the portfolio’s value proposition to diverse, high-stakes stakeholders, influence senior-level decision-making, and build consensus around complex strategic priorities.

EXECUTIVE CORE QUALIFICATIONS (ECQs):
1. Commitment to the Rule of Law and the Principles of the American Founding- This core qualification requires a demonstrated knowledge of the American system of government, commitment to uphold the Constitution and the rule of law, and commitment to serve the American people.
2. Driving Efficiency - This core qualification involves the demonstrated ability to strategically and efficiently manage resources, budget effectively, cut wasteful spending, and pursue efficiency through process and technological upgrades.

3. Merit and Competence - This core qualification involves the demonstrated knowledge, ability and technical competence to effectively and reliably produce work that is of exceptional quality.

4. Leading People - This core qualification involves the demonstrated ability to lead and inspire a group towards meeting the organization’s vision, mission and goals, and to drive a high-performance, high-accountability culture.  This includes, when necessary, the ability to lead people through change and to hold individuals accountable

5. Achieving Results- This core qualification involves the demonstrated ability to achieve both individual and organizational results, and to align results to stated goals from superiors.

For guidance on how to address the ECQ's in the context of your resume, please refer to page 16 and 17 of the "Guide to Senior Executive Service Qualifications" at:  https://www.opm.gov/policy-data-oversight/senior-executive-service/reference-materials/#url=Handbooks

Education:This job does not have an education qualification requirement.Employment Type: OTHER

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