- Lead and support regional quality initiatives across multiple manufacturing facilities.
- Ensure compliance with quality standards including ISO 9001, customer-specific requirements, and internal quality procedures.
- Standardize quality processes, procedures, KPIs, and reporting across all facilities.
- Conduct internal audits and support external customer and certification audits.
- Drive corrective and preventive action processes (CAPA) to ensure sustainable improvements. Serve as a regional escalation point for customer quality concerns and major non-conformances.
- Lead root cause analysis for quality and process issues following an 8D or A3 approach along with proper escalation reporting ensuring a disciplined PDCA approach. Coordinate containment, corrective actions, and customer communication for quality issues.
- Apply basic APQP principles and be a key driver in developing internal launch processes within a 20-day lead time.
- Support new product launches, process validations, PPAP activities, and engineering changes.
- Develop family or process level FMEA's, Control Plans, and deploy SPC once process stability is reached. Utilize capability indices and MSA analysis if / where applicable.
- Update KPI's and systemic action plans.
- Support customer visits, audits, and quality reviews.
- Analyze quality performance metrics and identify trends, risks, and improvement opportunities.
- Partner with plant leadership to reduce scrap, rework, and customer complaints.
- Promote Lean Manufacturing and Six Sigma methodologies throughout the organization. Key team member conducting value stream mapping, identifying waste, and implementing continual improvements.
- Partner with Supply Chain and Purchasing as needed to drive quality into our supply base.
- Mentor and support site Quality Technicians across all shifts and multiple sites to develop skill sets and deploy improvement strategy and action(s).
- Collaborate cross-functionally with Engineering, Production, Maintenance, and Operations teams.
- Provide leadership updates and quality performance summaries for executive management.
- Bachelor's degree in engineering, Quality, Manufacturing, Industrial Engineering, or related field required.
- Minimum of 5-7 years of quality engineering experience within automotive manufacturing environments.
- Experience supporting multiple manufacturing facilities is strongly preferred.
- Strong knowledge of quality standards and core quality tools.
- Experience with customer-facing quality management and OEM/customer audits.
- Experience in high-volume manufacturing environments preferred.
- ASQ Certified Quality Engineer (CQE) certification preferred.
- Six Sigma Green Belt or Black Belt certification preferred.
- Experience in packaging, plastics, printing, thermoforming, or related manufacturing industries is a plus.
- Experience with multi-site operations and regional quality oversight preferred.
- APQP, PPAP, FMEA, SPC, MSA, Control Plans, and 8D Problem Solving.
- Lean Manufacturing, Six Sigma methodologies, Shainin experience is a plus.
- Strong analytical and data-driven decision-making skills.
- Advanced Microsoft Excel and reporting skills preferred.
- Strong communication and interpersonal skills.
- Ability to influence and lead cross-functional teams.
- Excellent organizational and project management skills.
- Ability to manage multiple priorities in a fast-paced manufacturing environment.
- Strong customer service mindset and sense of urgency.
- Experience with ERP/MRP systems and quality management systems.
- Ability to travel frequently between manufacturing facilities (up to 50%).
- Ability to walk manufacturing floors and work in production environments.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
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