Position Summary BlueCrest is Looking for an experienced Print & Mail professional passionate about ... This is a fully remote position based in the United States and requires approximately 50% domestic ...
Position Summary BlueCrest is Looking for an experienced Print & Mail professional passionate about ... This is a fully remote position based in the United States and requires approximately 50% domestic ...
Executive Remote Printing information
What are the most common challenges in executive remote printing, and how can they be addressed?
Professionals in Executive Remote Printing roles often encounter challenges related to managing secure document workflows, troubleshooting technical issues remotely, and ensuring timely delivery despite potential connectivity or equipment limitations. To address these, it's important to stay updated on the latest print management software, establish strong communication channels with IT support, and develop clear protocols for handling sensitive documents. Collaboration with remote teams and maintaining a proactive approach to problem-solving are crucial for success in this position.
What is an executive remote printing?
An Executive Remote Printing job involves overseeing and managing the process of printing documents and materials from remote locations. Professionals in this role coordinate with teams and vendors to ensure that printing tasks are completed accurately, securely, and on time, often leveraging cloud-based printing solutions. They may be responsible for troubleshooting technical issues, maintaining print quality standards, and ensuring data confidentiality. This position is vital for organizations that operate in multiple locations or have a distributed workforce requiring reliable print services.
What is the difference between Executive Remote Printing vs Print Production Specialist?
| Aspect | Executive Remote Printing | Print Production Specialist |
|---|---|---|
| Credentials | Relevant certifications in printing management, project coordination | Technical certifications in printing technology, graphic design |
| Work Environment | Remote, office, or client sites | Print shops, production facilities, or on-site |
| Industry Usage | Business management, client communication, overseeing print projects | Hands-on printing, prepress, quality control |
Executive Remote Printing focuses on managing print projects remotely, emphasizing client communication and project oversight. In contrast, Print Production Specialists are involved directly in the technical aspects of printing and production. Both roles require industry-specific knowledge, but their work environments and responsibilities differ significantly.
What skills and qualifications are needed for executive remote printing?
To thrive as an Executive Remote Printing Specialist, you need expertise in print management, troubleshooting, and networked printing systems, often supported by an IT or related degree. Familiarity with remote desktop software, cloud-based print solutions, and certifications like CompTIA A+ are typically required. Strong problem-solving skills, attention to detail, and clear communication are crucial for managing remote requests and coordinating with executives. These skills ensure efficient, secure, and reliable printing operations for geographically dispersed teams.
What are popular job titles related to Executive Remote Printing jobs in Connecticut? For Executive Remote Printing jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Executive Remote Printing jobs in Connecticut look for? The top searched job categories for Executive Remote Printing jobs in Connecticut are:
What cities in Connecticut are hiring for Executive Remote Printing jobs? Cities in Connecticut with the most Executive Remote Printing job openings:
Full-time
Posted 19 days ago
Job description
Position Summary
BlueCrest is Looking for an experienced Print & Mail professional passionate about delivering client value and building strategic relationships. They are comfortable working in a matrix environment, side by side with clients using a consultative approach to demonstrate they are a trusted advisor who delivers successful outcomes.
As a key member of the Global Services organization, the Enterprise Account Manager is responsible for developing long-term client partnerships, driving operational excellence, ensuring contract profitability, and expanding service revenue opportunities. The successful candidate will collaborate closely with Service Leadership, Sales, and Professional Services teams to deliver measurable value to clients while supporting BlueCrest' s strategic growth objectives.
This is a fully remote position based in the United States and requires approximately 50% domestic travel to customer locations.
Key Responsibilities
Customer Relationship Management
Service Delivery & Operational Excellence
Revenue Growth & Business Development
Financial Management
Leadership & Collaboration
Qualifications
Required
Required
BlueCrest is Looking for an experienced Print & Mail professional passionate about delivering client value and building strategic relationships. They are comfortable working in a matrix environment, side by side with clients using a consultative approach to demonstrate they are a trusted advisor who delivers successful outcomes.
As a key member of the Global Services organization, the Enterprise Account Manager is responsible for developing long-term client partnerships, driving operational excellence, ensuring contract profitability, and expanding service revenue opportunities. The successful candidate will collaborate closely with Service Leadership, Sales, and Professional Services teams to deliver measurable value to clients while supporting BlueCrest' s strategic growth objectives.
This is a fully remote position based in the United States and requires approximately 50% domestic travel to customer locations.
Key Responsibilities
Customer Relationship Management
- Serve as the primary Service contact for assigned strategic enterprise accounts.
- Build and maintain strong executive-level relationships with client stakeholders, including operational leaders and C-suite executives.
- Develop trusted advisor status by understanding client objectives, business challenges, and long-term strategies.
- Lead regular business reviews, performance discussions, and executive meetings.
Service Delivery & Operational Excellence
- Develop and execute account engagement strategies in partnership with Service and Sales leadership.
- Ensure consistent service delivery across multiple customer locations.
- Establish and manage account action plans to address service gaps and improvement opportunities.
- Monitor customer satisfaction and proactively manage escalations to successful resolution.
Revenue Growth & Business Development
- Identify and develop opportunities for additional services, upgrades, and value-added solutions.
- Work collaboratively with Sales teams to expand existing customer relationships and support revenue growth initiatives.
- Promote BlueCrest service capabilities and value propositions aligned with customer business objectives.
- Help protect revenue by mitigating competitive threats and strengthening customer partnerships.
Financial Management
- Maintain accountability for account profitability and overall financial performance.
- Analyze service delivery metrics, operational KPIs, and financial results.
- Develop forecasts and strategic plans to achieve revenue, margin, and growth targets.
- Identify efficiencies and cost-saving opportunities that enhance profitability and client value.
Leadership & Collaboration
- Partner with cross-functional teams including Service Operations, Sales, Professional Services, Product Management, and Customer Success.
- Champion best practices and continuous improvement initiatives.
- Support the development and standardization of enterprise account management processes.
- Act as a role model for BlueCrest values and leadership behaviors.
Qualifications
Required
- Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent combination of education and experience.
- 10+ years of experience in enterprise account management, customer success, service operations, or strategic account leadership.
- Experience within the print and mail industry in operations management or as a service provider.
- Demonstrated success managing large, multi-site operations or enterprise customer relationships.
- Experience presenting and negotiating with senior executives and C-suite stakeholders.
- Strong understanding of service delivery, operational performance management, and customer retention strategies.
- Experience managing P&L responsibilities, building business cases / ROI's and achieving financial objectives.
- Excellent communication, negotiation, conflict resolution, and relationship-building skills.
- Strong analytical skills with the ability to leverage data to drive business decisions.
- Proven ability to work effectively in a matrixed organization.
Required
- Bachelor's degree in business, Engineering, Operations Management, or a related field, or equivalent combination of education and experience.
- 10+ years of experience in enterprise account management, customer success, service operations, or strategic account leadership.
- Experience within the print and mail industry in operations management or as a service provider.
- Demonstrated success managing large, multi-site operations or enterprise customer relationships.
- Experience presenting and negotiating with senior executives and C-suite stakeholders.
- Strong understanding of service delivery, operational performance management, and customer retention strategies.
- Experience managing P&L responsibilities, building business cases / ROI's and achieving financial objectives.
- Excellent communication, negotiation, conflict resolution, and relationship-building skills.
- Strong analytical skills with the ability to leverage data to drive business decisions.
- Proven ability to work effectively in a matrixed organization.
About Bluecrest
Sourced by ZipRecruiter
Industry
Communications equipment manufacturing
Company size
1,001 - 5,000 Employees
Headquarters location
Danbury, CT, US
Year founded
2018