Executive Interfacility Transport Jobs in Michigan

EMS Operations Manager

Who:
An experienced and credentialed EMS leader with at least three years in both paramedic and management roles.

What:
Oversee clinical operations, personnel, vehicle deployment, communications, and service delivery across multiple EMS bases in Michigan.

When:
This full-time position is available for immediate hire.

Where: Dearborn / Detroit Michigan area

Why:
To ensure exceptional patient care and timely ambulance response through high-performing teams and operational excellence.

Office Environment:
Field-based leadership with direct oversight of mobile units, team performance, and administrative processes.

Salary:
Commensurate with experience, qualifications, and scope of responsibility.

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Position Overview:

This role leads all aspects of a dynamic EMS operation, ensuring timely response and high-quality care across emergency and non-emergency service lines. The position works closely with executive leadership to drive strategic growth, maintain compliance, and enhance operational performance.

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Key Responsibilities:

• Lead EMS operations including 911 and interfacility transport services across Michigan.

• Oversee hiring, training, performance evaluations, and HR-related decisions.

• Monitor and manage budgets, staffing levels, and service metrics.

• Ensure vehicle and equipment readiness, regulatory compliance, and quality assurance.

• Serve as a liaison to hospitals, public safety agencies, and government entities.

• Respond to service inquiries and handle operational issues 24/7.

• Supervise Field Training Officers and coordinate continuing education.

• Report to leadership monthly with performance analytics and improvement plans.

• Support protocol development and technology implementation.

• Maintain records, certifications, and regulatory documentation.

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Qualifications:

• High School Diploma required.

• Valid Driver’s License.

• State or National Registered Paramedic certification.

• Minimum 3 years experience as a paramedic in emergency services.

• Minimum 3 years experience in EMS leadership or management.

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If you’re interested in learning more about this opportunity or would like to discuss your qualifications, please apply now.