Senior Account Executive - Health System PartnershipsLocation: Baltimore, Maryland Area - onsite across 4-6 hospital campuses
(regional travel required)
Reports to: Chief Strategy Officer / Chief Executive Officer
Type: Full-time
Role OverviewSilverStay is hiring a senior Account Executive to own and grow strategic hospital partnerships. This is a highly embedded, high-impact role for a former Director of Case Management, Care Management, or Patient Flow leader who also has strong commercial instincts.
This person will be onsite in hospitals every day-assisting with onboarding, managing operational and staffing challenges, building trust with clinical and executive leadership, and expanding pilots into long-term contracts. Success in this role requires a deep understanding of hospital operations and the discipline and follow-through of a top-tier sales professional.
You will manage 4-6 hospital sites and serve as SilverStay's senior representative within each facility.
Core Responsibilities1. Hospital Onboarding & Embedded Leadership- Lead end-to-end onboarding of SilverStay with new hospital partners.
- Understand hospital workflows, staffing constraints, and operational pain points.
- Partner closely with case management, nursing leadership, utilization management, and other decision makers.
- Ensure SilverStay is operationally integrated, trusted, and delivering value from day one.
2. Operational Ownership & Problem Solving- Identify and proactively resolve staffing, throughput, discharge, and workflow challenges.
- Translate hospital needs into actionable plans for SilverStay's clinical, ops, and product teams.
- Track KPIs tied to LOS, throughput, staff relief, and patient outcomes.
3. Executive Relationship Management- Build strong, trusted relationships with:
- Directors & VPs of Case Management
- Nursing leadership
- CMOs, COOs, and hospital presidents
- Lead regular executive check-ins to review wins, issues, ROI, and expansion opportunities.
- Communicate clearly and credibly with senior leadership using data, outcomes, and narrative.
4. Strategic Expansion & Revenue Growth- Own the full lifecycle from pitch, pilot, contract, and expansion.
- Identify opportunities to:
- Expand scope of services
- Add new use cases
- Extend contracts across connected hospitals within the system
- Partner with leadership to structure and close expanded agreements.
5. Sales Discipline & Follow-Through- Maintain thoughtful follow-up on commitments, action items, and next steps.
- Track account activity and opportunities with precision.
- Prepare executive-level summaries, proposals, and expansion narratives.
- Operate with urgency, accountability, and attention to detail.
Your Background & ExperienceRequired
- Significant Healthcare Experience within an acute-care hospital or health system.
- Ideally, titles related to: Director/Manager of Case Management, Care Management, Patient Flow, or Utilization
- Understanding of hospital operations, discharge planning, LOS drivers, and staffing constraints.
- Proven ability to work credibly with executive leadership.
- Willingness to be onsite daily and manage multiple hospital locations.
Strongly Preferred
- Demonstrated commercial or sales experience (formal or informal).
- Experience expanding pilots or programs into system-wide initiatives.
- Comfort owning revenue growth and contract expansion.
Compensation & Benefits:- Salary Range: $125,000-$150,000 base salary
- Total Earning Potential: Up to $300,000/year based on individual and company performance goals
- Health & Wellness: Comprehensive medical, dental, and vision coverage - including spouse and family.
- Retirement Planning: 401(k) with employer contribution.
- Paid Time Off: Generous PTO plus holidays.
- Flexible schedule with autonomy to structure your time around outcomes, not shifts.
- Professional Development: Ongoing training, mentorship, and opportunities to grow into leadership as SilverStay expands.
SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.
SilverStay is a 2024 Baltimore Business Journal Best Places to Work! Learn more about SilverStay here.