PSD is seeking a highly organized and proactive Operations Administrator to support the Director of Finance and Business Operations and the broader leadership team. This role plays a critical part in maintaining operational efficiency across the organization by coordinating administrative functions, supporting internal systems and technology, and assisting with cross-department initiatives that help the firm operate smoothly and effectively.
The ideal candidate is detail-oriented, resourceful, and comfortable working with senior leadership while managing multiple priorities. This position offers the opportunity to contribute meaningfully to the operational success of a nationally recognized architecture and construction firm.
Executive & Administrative Support
- Provide high-level administrative support to the Director of Finance and Business Operations, including calendar management, meeting coordination, and correspondence.
- Assist with coordination of leadership team meetings, including preparation of agendas, materials, and follow-up action items.
- Organize and maintain digital and physical filing systems to ensure accurate documentation and accessibility.
- Prepare reports, presentations, and internal documentation as needed.
- Serve as a coordination point between leadership and internal teams to ensure timely communication and follow-through.
Business Operations Support
- Assist with tracking operational metrics and preparing internal reports and dashboards for leadership review.
- Support budgeting and financial planning processes through data tracking and reporting coordination.
- Assist with recruiting and onboarding coordination, including communication with external recruiting firms and preparation of onboarding documentation.
- Support internal operational initiatives and cross-department projects that improve efficiency and collaboration.
- Assist with company events, internal meetings, and operational planning activities.
Process Improvement & Organizational Support
- Support operational process improvement initiatives across departments.
- Help document internal workflows, procedures, and best practices to improve organizational efficiency.
- Assist with implementation of operational tools and systems that improve collaboration, communication, and reporting.
Technology & Systems Coordination
- Serve as the internal liaison for technology support, coordinating with external IT vendors and assisting with basic user setup and access management.
- Support the evaluation and implementation of AI tools and other productivity technologies that improve operational efficiency.
- Assist in training staff on new systems and documenting technology best practices and procedures.
Permitting & Project Coordination Support
- Assist with regulatory filings and documentation, including permits and zoning approvals when needed.
- Track project timelines and help communicate key scheduling updates to leadership.
- Support coordination of project milestones with internal teams and external partners.
Required Skills & Experience
- Minimum 3 years of administrative or operations support experience (professional services preferred).
- Strong proficiency in Microsoft Office Suite (Word, Excel, Outlook; Project a plus).
- Excellent organizational and time management skills with the ability to manage multiple priorities.
- Strong written and verbal communication skills.
- High attention to detail and accuracy in documentation and reporting.
- Ability to work independently and collaboratively with senior leadership and cross-functional teams.
- Professional judgment and discretion when handling sensitive information.
Preferred Qualifications
- Associate's or Bachelor's degree preferred.
- Experience supporting senior leadership or executive-level staff.
- Experience coordinating operational reporting or internal business processes.
- Familiarity with construction, architecture, or professional services environments.
Working Conditions
- Full-time, in-office position.
- Occasional coordination with external partners, consultants, or vendors.
Physical Demands:
- Ability to bend, reach, and perform routine administrative tasks.
- Ability to lift/carry materials up to 25-50 pounds as needed.