Patient Experience Coach
Phoenix, AZ · On-site
From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our ... Executives and Leaders, Network Patient Experience Leaders, and HR Talent Development Leaders
Patient Experience Coach
Phoenix, AZ · On-site
From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our ... Executives and Leaders, Network Patient Experience Leaders, and HR Talent Development Leaders
Executive Chef
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We're an award-winning catering company based in Phoenix, AZ (we're talking TOP COMPANIES TO WORK ... Lead, coach, mentor, and develop culinary team members while fostering a culture of accountability ...
Executive Chef
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Project Executive
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Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
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Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
Executive Director
Surprise, AZ · On-site
Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
Executive Director
Surprise, AZ · On-site
Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
Executive Director
Surprise, AZ · On-site
Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
Quick apply
Manage operations in accordance with the governing documents, management agreement, Board policies ... Lead, coach, schedule, and support staff while promoting accountability, camaraderie, and service ...
This individual willmaintainan active sales pipeline while providing leadership, coaching, and ... Mentor team members in customer service, account management, communication, and relationship ...
This individual willmaintainan active sales pipeline while providing leadership, coaching, and ... Mentor team members in customer service, account management, communication, and relationship ...
Executive Chef
Paradise Valley, AZ · On-site
$72K - $99K/yr
Someone who takes pride in delivering extraordinary dining experiences and developing ... Lead, inspire, and develop kitchen teams through coaching, mentorship, and accountability * Ensure ...
Executive Chef
Paradise Valley, AZ · On-site
$72K - $99K/yr
Someone who takes pride in delivering extraordinary dining experiences and developing ... Lead, inspire, and develop kitchen teams through coaching, mentorship, and accountability * Ensure ...
This individual will maintain an active sales pipeline while providing leadership, coaching, and ... Mentor team members in customer service, account management, communication, and relationship ...
Quick apply
This individual will maintain an active sales pipeline while providing leadership, coaching, and ... Mentor team members in customer service, account management, communication, and relationship ...
Part Time Academic Success Coach
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$20 - $23/hr
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Part Time Academic Success Coach
Scottsdale, AZ · On-site
$20 - $23/hr
... executive function skills, and/or sit for exams. The Homework Studio coach is responsible for overseeing students in Homework Studio and for motivating them to complete tasks. Our 1:1 Teaching Model ...
Part Time Academic Success Coach
Scottsdale, AZ · On-site
$22 - $23/hr
... executive function skills, and/or sit for exams. The Homework Studio coach is responsible for overseeing students in Homework Studio and for motivating them to complete tasks. Our 1:1 Teaching Model ...
Quick apply
Part Time Academic Success Coach
Scottsdale, AZ · On-site
$22 - $23/hr
... executive function skills, and/or sit for exams. The Homework Studio coach is responsible for overseeing students in Homework Studio and for motivating them to complete tasks. Our 1:1 Teaching Model ...
Part Time Academic Success Coach
Phoenix, AZ · On-site
$22 - $23/hr
... executive function skills, and/or sit for exams. The Homework Studio coach is responsible for overseeing students in Homework Studio and for motivating them to complete tasks. Our 1:1 Teaching Model ...
Quick apply
Part Time Academic Success Coach
Phoenix, AZ · On-site
$22 - $23/hr
... executive function skills, and/or sit for exams. The Homework Studio coach is responsible for overseeing students in Homework Studio and for motivating them to complete tasks. Our 1:1 Teaching Model ...
Executive Chef
Paradise Valley, AZ · On-site
$72K - $99K/yr
Someone who takes pride in delivering extraordinary dining experiences and developing high ... Lead, inspire, and develop kitchen teams through coaching, mentorship, and accountability * Ensure ...
Quick apply
Executive Chef
Paradise Valley, AZ · On-site
$72K - $99K/yr
Someone who takes pride in delivering extraordinary dining experiences and developing high ... Lead, inspire, and develop kitchen teams through coaching, mentorship, and accountability * Ensure ...
Success in this role comes from consistently creating new opportunities through outbound ... Ongoing sales training, coaching, and professional development * Opportunity to join a rapidly ...
Quick apply
Success in this role comes from consistently creating new opportunities through outbound ... Ongoing sales training, coaching, and professional development * Opportunity to join a rapidly ...
Sales Executive
Sedona, AZ · On-site
$150K/yr
Sales Executive Luxury Vacation Ownership Sedona, Arizona | $150K $400K+ Earning Potential ... coaching from industry-leading sales leaders * Real Estate License reimbursement we invest in your ...
Sales Executive
Sedona, AZ · On-site
$150K/yr
Sales Executive Luxury Vacation Ownership Sedona, Arizona | $150K $400K+ Earning Potential ... coaching from industry-leading sales leaders * Real Estate License reimbursement we invest in your ...
Sales Executive
$150K/yr
Sales Executive Luxury Vacation Ownership Sedona, Arizona | $150K$400K+ Earning Potential Transform ... coaching from industry-leading sales leaders * Real Estate License reimbursement we invest in your ...
Sales Executive
$150K/yr
Sales Executive Luxury Vacation Ownership Sedona, Arizona | $150K$400K+ Earning Potential Transform ... coaching from industry-leading sales leaders * Real Estate License reimbursement we invest in your ...
Executive Sous Chef
Phoenix, AZ · On-site
$85K/yr
Supervise, coach, and develop culinary staff by providing training, mentoring, scheduling, and performance feedback to build a high-performing team. * Lead kitchen operations in the Executive Chef ...
Executive Sous Chef
Phoenix, AZ · On-site
$85K/yr
Supervise, coach, and develop culinary staff by providing training, mentoring, scheduling, and performance feedback to build a high-performing team. * Lead kitchen operations in the Executive Chef ...
Executive Chef - Performance Dining
$70K - $97K/yr
About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is ... Develop recipes, source, build and implement menus for all player and coach meals and ownership ...
Executive Chef - Performance Dining
$70K - $97K/yr
About Levy The disruptor in defining the sports and entertainment hospitality experience, Levy is ... Develop recipes, source, build and implement menus for all player and coach meals and ownership ...
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Patient Experience Coach
Phoenix, AZ • On-site
HonorHealth
• Health Care and Social Assistance • 10K+ employees10,000+ employees
Other
Posted 6 days ago
HonorHealth rating
7.7
Based on 212 frontline employees who took The Breakroom Quiz
Job description
Patient Experience Coach
Great care starts with great people. (Like you.) At HonorHealth, you'll find something special. From humble beginnings in 1927 to one of Arizona's largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well-being of people and communities across the greater Phoenix area.
Responsibilities:
JOB SUMMARY The Patient Experience Coach provides professional coaching and consultation to influence hospital leaders and direct care providers with delivering excellent patient experiences. In addition, the Coach will focus on coaching the execution of the HonorExcellence patient experience standard work, model HonorHealth's Values, Service Behaviors and Customer Service Skills, design and facilitate workshop/in-services, evaluate processes, analyze information and generate or refine training solutions. ESSENTIAL FUNCTIONS
- Coaches direct care providers (especially opinion leaders) to build a foundation of service excellence and set high expectations, identify improvement opportunities, implement changes, deliberately practice evidence-based best practices, and sustain results.
- Coaches and partners with hospital leaders to develop, implement and improve the Patient Experience for patients.
- Measures and analyzes the results of the coaching provided and provides feedback and reports progress to Facility Executives and Leaders, Network Patient Experience Leaders, and HR Talent Development Leaders
- Teaches best practice Patient Experience concepts to leaders and staff through classroom, workshop and project and DMS Huddle coaching. Uses evidence based information to provide new knowledge and shape practice when applicable.
- Provides individual coaching to persons identified by formal and opinion leaders.
EDUCATION
- Bachelors or 4 years' work related experience Healthcare or related field Required
- Masters or advanced degree or equivalent in a healthcare field or related discipline. Preferred
EXPERIENCE
- 2 years, Coaching, delivering presentations, and interacting with management groups. Required
- 5 years, coaching, delivering presentations, and interacting with management groups. Preferred
LICENSE AND CERTIFICATIONS
- Other related healthcare certification and/or license. Upon Hire Required
- Other Current, valid State of Arizona or Compact State Registered Nurse license Upon Hire Preferred
- Other Certification in Crucial Conversations, Influencer-the Science of Change, Crucial Accountability Upon Hire Preferred
- DDI Coaching for Peak Performance. Upon Hire Preferred
What HonorHealth employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About HonorHealth
Sourced by ZipRecruiter
HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area. The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation, and community services with approximately 13,100 team members, 3,500 affiliated providers and nearly 700 volunteers. HonorHealth was formed by a merger between Scottsdale Healthcare and John C. Lincoln Health Network. HonorHealth's mission is to improve the health and well-being of those we serve.
Industry
Health care and social assistance
Company size
10,000+ Employees
Headquarters location
Scottsdale, AZ, US
Year founded
2014