ZipRecruiter

Log In

1

Executive Avaya Ivr Developer Jobs (NOW HIRING)

Conch Technologies

Contact Center Engineer

Phoenix, AZ · On-site

... Avaya, or NICE * Good knowledge of Python and SQL/query languages * Some experience with Google ... Strong understanding of IVR, call routing, queues, and agent technologies -- Thanks & Regards ...

CLOUD 9 SOLUTIONS, LLC

Telecom Engineer

Lansing, MI · On-site

SIP Gateways (AudioCodes), Avaya SIP environment, CMS; Nice Recording & WFM systems, Nice Cxone ... Assists with various telephony duties, including vectoring, CTI, IVR integration, SIP call routing ...

Brillio

Build and maintain contact flows, IVR logic, routing profiles, queues, hours of operation, quick ... Support migration from legacy contact center platforms such as Avaya, Cisco to Amazon Connect.

Hospital for Special Surgery

$101K - $154K/yr

Routing and IVR Optimization Support: Partner with Engineering and Operations to analyze routing ... Trace interactions across CCT Pro, Avaya, CRM platforms, and downstream workflows to understand ...

previous pagenext page

Showing results 21-40

All JobsAvaya Ivr Developer JobsExecutive Avaya Ivr Developer Jobs

Executive Avaya Ivr Developer information

What cities are hiring for Executive Avaya Ivr Developer jobs?

Cities with the most Executive Avaya Ivr Developer job openings:

What are the most commonly searched types of Avaya Ivr Developer jobs?

The most popular types of Avaya Ivr Developer jobs are:

What states have the most Executive Avaya Ivr Developer jobs?

States with the most job openings for Executive Avaya Ivr Developer jobs include:

What are popular job titles related to Executive Avaya Ivr Developer jobs?

For Executive Avaya Ivr Developer jobs, the most frequently searched job titles are:

Executive Avaya Ivr Developer jobs near you
Infographic showing various Executive Avaya Ivr Developer job openings in the United States as of July 2026, with employment types broken down into 13% Internship, 2% As Needed, 68% Full Time, 1% Part Time, 10% Contract, and 6% Nights. Highlights an 85% Physical, 3% Hybrid, and 12% Remote job distribution.

Telephony / Unified Communications Engineer (Avaya)

Columbia, SC • On-site

BOTG LLC
Recruiting and Staffing Services • 11 - 50 employees
Learn more about BOTG LLCexternal

Other

Posted 21 days ago

Key responsibilities

  • Provide operational and advanced telephony administration, including responding to move, add, change, and disconnect requests for voice and unified communication services.

  • Research, design, maintain, and implement improvements to enterprise telephony network, including hardware configuration, installation, and documentation.

  • Provide operational and engineer-level support for enterprise telephony network and unified communications, including responding to incident tickets, performing maintenance, and collaborating with teams and vendors.

Job description

We are looking for a Telephony / Unified Communications Engineer (Avaya) to work fully onsite in Columbia, SC for 6 months contract.
 
Daily Responsibilities:
  • Provide operational and advanced telephony administration. Respond to move, add, change, and disconnect requests for voice, voicemail, conference services, safety devices, telephone IVR, vectoring and call center requests, and unified communication services. Responsible for maintaining accurate 911 location information. Provide exceptional customer service and professional interaction to build and maintain operational credibility. Create detailed technical notes and documentation. Create knowledge base articles for internal and customer consumption. Use Division of Information Technology systems for tracking work performed and labor hours.
  • Provide advanced technical support for projects and serve as lead for tasks required to maintain telephony network systems. Research, design, maintain, and implement improvements to enterprise telephony network. Includes advanced system and hardware configuration and installation of related equipment including media gateways, telephones, and safety devices. Develops and documents standards, processes, and configurations. Perform quality assurance testing. Works with vendors to provision new circuits and outage resolution. Analyze and evaluate vector routing, ARS routing tables and route patterns to ensure efficient operation. Diagnose and resolve related issues. Perform surveys of existing telephone systems and provide recommendations for the use of specific technologies to solve discrete problems. Provide technical input and recommendations for strategic direction of enterprise telephony services. Serve as primary point of escalation for technical work.
  • Provide operational and engineer-level support for enterprise telephony network and unified communications. Respond to customer incident tickets and provide resolution. Coordinate multi-team efforts to resolve outages quickly. Perform advanced maintenance and repair to telephony and unified communications systems to ensure optimal performance and long-term efficiencies. Seek opportunities for automation to streamline operational processes, and work with Division of Information Technology Automation team to implement. Work collaboratively with team members, other groups, and vendors to increase service quality. Provide proactive support to improve the efficiency and resiliency of service and to decrease outage time.
  • Monitor telephony and network systems to increase proactive problem resolution and ensure maximum uptime. Provide detailed documentation of existing systems and maintain documentation accuracy as enhancements are made, to include system diagrams. Adhere to all Division of Information Technology Incident Management and Change Management processes.
 
Required Skills:
  • 2+ years of experience with Avaya on premise PBX systems
  • 2+ years of experience administering VoIP and unified communications platforms.
  • 2+ years of experience with SIP, RTP, QoS, dial plans, call routing, and voice gateway technologies.
  • 2+ years of experience troubleshooting voice quality, call routing, carrier connectivity, and E911 services.
  • 2+ years of experience with telecommunications infrastructure, including voice circuits, session border controllers (SBCs), and PSTN integration.
 
Preferred Skills:
  • Experience designing, implementing, and supporting enterprise cloud-based telephony solutions, including migration from on-premises telephony platforms to cloud-based services.
 
Thank you!
 

Apply