Client Support Specialist, EMN
Provo, UT · On-site
Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software ... Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...
Client Support Specialist, EMN
Provo, UT · On-site
Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software ... Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...
Develop and effectively apply learned technical and domain expertise to assist customers and team ... Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...
Develop and effectively apply learned technical and domain expertise to assist customers and team ... Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive ...
Assistant in Training
Park City, UT · On-site
Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return ... assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle ...
Assistant in Training
Park City, UT · On-site
Front 5, sales floor, fitting rooms, and the register area Knowledgeable of all exchange and return ... assist in leading, directing, motivating and educating new Teammates to meet and achieve Buckle ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Salt Lake City, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Salt Lake City, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant Store Manager
Orem, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant Store Manager
Orem, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Layton, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Layton, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Herriman, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Herriman, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Salt Lake City, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Salt Lake City, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Saint George, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Saint George, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant Store Manager
Orem, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant Store Manager
Orem, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Logan, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Logan, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Park City, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Park City, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Ogden, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant in Training
Ogden, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant Store Manager
Orem, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Assistant Store Manager
Orem, UT · On-site
The Assistant Manager Position is a progression from the AIT position and therefore includes ... Knowledgeable of all exchange and return procedures for Guests and exhibit the ability to turn into ...
Exchange Assistant information
What are some common challenges exchange assistants face when managing international student programs?
Exchange Assistants often encounter challenges such as navigating language barriers, coordinating schedules across different time zones, and ensuring compliance with visa or institutional policies. They must also address students' cultural adjustment needs and solve logistical issues like housing and transportation. Success in this role requires strong organizational skills, clear communication, and the ability to adapt quickly to changing circumstances while working closely with both students and administrative teams.
What is the difference between Exchange Assistant vs Data Entry Clerk?
| Aspect | Exchange Assistant | Data Entry Clerk |
|---|---|---|
| Required Credentials | High school diploma; familiarity with email and calendar systems | High school diploma; proficiency in data entry software |
| Work Environment | Office settings, supporting email and communication systems | Office environments, inputting data into databases |
| Employer & Industry Usage | IT departments, corporate offices, government agencies | Administrative offices, healthcare, finance sectors |
| Common Search & Comparison | Often compared for administrative support roles involving communication tools | Compared for clerical and data management tasks |
The Exchange Assistant primarily supports email and communication systems within office environments, focusing on managing email accounts and calendar functions. In contrast, Data Entry Clerks handle inputting and maintaining data in databases. While both roles require attention to detail and office skills, the Exchange Assistant emphasizes communication support, whereas Data Entry Clerks focus on data accuracy and management.
What are the key skills and qualifications needed to thrive as an exchange assistant, and why are they important?
To thrive as an Exchange Assistant, you generally need strong organizational skills, attention to detail, and a background in administration or finance, often supported by a relevant degree or experience. Familiarity with Microsoft Exchange, email management systems, and office productivity tools is typically required. Excellent communication, customer service, and problem-solving abilities help you excel in coordinating transactions and supporting clients or team members. These skills are vital for ensuring smooth information flow, accurate transaction processing, and effective support in fast-paced office or financial environments.
What is an exchange assistant?
Exchange Assistants are administrative professionals who support the operations of an organization's exchange or trading department. They typically assist with processing transactions, maintaining records, and ensuring compliance with relevant policies and regulations. Their role may also involve communicating with clients, preparing reports, and coordinating with other departments to facilitate smooth exchange operations. Exchange Assistants are essential for ensuring accuracy and efficiency in financial or goods exchanges within their organization.
What cities in Utah are hiring for Exchange Assistant jobs?
Cities in Utah with the most Exchange Assistant job openings:
Other
Re-posted 20 days ago
Intercontinental Exchange rating
8.6
Based on 8 frontline employees who took The Breakroom Quiz
Job description
Overview
Hours for this role are 11:00 am to 8:00 pm Eastern time
Job Purpose
Provides in-depth product support to ICE Mortgage clients by resolving incoming inquiries through phone and e-mail communication. Administers the necessary requirements to resolve and maintain client accounts and ensures that the quality and utilization of Intercontinental Exchange (ICE) software products satisfy client needs. Collaborates with Operations, Sales, and Product Management teams to ensure client satisfaction and company initiatives are met.
Responsibilities
-
Leverage technical expertise to assist clients in the use of their ICE Mortgage Technology software solutions
-
Resolve problems in a timely manner with minimal assistance for 85% of all cases assigned
-
Drive service level attainment to departmental standards
-
Strive for first-call resolution, balancing completeness of resolution and quality of service while maintaining appropriate technical escalation rates
-
Recognize and respond accordingly to systemic customer-impacting problems
-
Participate in the product defect/enhancement closed loop process by accurately identifying defects and enhancements, and communicating status updates to the client
-
Understand and follow company and departmental guidelines and policies for customer interaction
-
Maintain and promote consistent behaviors and delivery across the team
-
Manage case backlog to departmental standards
-
Effectively use knowledge base, along with all resources available to drive resolution
-
Thoroughly and accurately document details of all client interactions in CRM system
Knowledge and Experience
-
3+ years’ experience in a customer-facing technical support role or 1+ year experience and a Bachelor’s degree or equivalent
-
Demonstrated relevant competency in the following areas – Desktop browser troubleshooting, Microsoft Office products, Windows Desktop including Windows Registry
-
PC Basic Setup, PC Hardware Troubleshooting & Understanding of Software/Hardware compatibility limitations
-
Proven effectiveness in a role that requires multi-tasking and strong customer soft skills
-
Demonstrated ability to confidently deliver solutions and resolve issues
-
Team-oriented, demonstrates a professional and cooperative attitude
-
Exhibits flexibility, can multi-task several priorities to completion, finishes ad hoc projects and requests when needed
-
Experience working in a SaaS environment
-
Familiar with Client/Server Architecture and network troubleshooting tools such as Telnet, Traceroute or Ping
-
Familiarity with Splunk or other log analyzer tools
-
Awareness of Knowledge Center Support/Knowledge Article best practices, familiar with structuring process & procedure documentation
-
Makes timely and sound decisions based on all available input; addresses root cause of issues; recognizes problems and acts accordingly
-
Communicate effectively via written and spoken language; comprehends problems, urgency, and desired outcome in the absence of perfect information; shares information and ideas with others; conscientious listener
-
Maintain composure and professionalism under high-pressure conditions; open-minded; solicits feedback
-
Analytical; proactive; creative problem solver
-
Bias for action; willingness to affect positive change; adaptable and committed to the success of our customers
-
Act with integrity; demonstrate adaptability; execute consistently against job responsibilities
#LI-SF1
Intercontinental Exchange, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to legally protected characteristics.
What Intercontinental Exchange employees say
Pay
Benefits
Hours and flexibility
Workplace
Get the full story on Breakroom
About Intercontinental Exchange
Sourced by ZipRecruiter
Industry
Securities, commodity contracts, and financial investments
Company size
5,001 - 10,000 Employees
Headquarters location
Atlanta, GA, US