Exception Processing Associate Jobs in Richmond, VA

At ABB, we help industries run leaner and cleaner-and every person here makes that happen. You'll be empowered to lead, supported to grow, and proud of the impact we create together. Join us and help run what runs the world.
This position reports to:
IPU Manager
The work model for the role is: Onsite, Richmond, Virginia
Your role and responsibilities:
In this role as Fulfillment Specialist, you will have the opportunity to purchase goods from internal (feeder factories) and external suppliers according to the delivery schedule, transportation mode, price, special requirements, and terms and conditions. Each day, you will ensure purchasing activities are aligned with company purchasing policies and procedures. You will also showcase your expertise by handling urgent situations to ensure timely deliveries.
You will be mainly accountable for:

• Releasing purchase requisitions and initiating purchase orders in the system, aligning them with customer requirements (based on ERP and standard operation procedures) and as per the release strategy and table of authorities.
• Monitoring suppliers' order acknowledgments and dispatch advice, along with the inbound freight, customs clearance, and local transportation processes.
• Tracking the purchase orders backlog and performing regular expending activities with internal (feeder factories) and external suppliers to ensure customer on-time delivery.
• Minimizing the late backlog by proactively identifying root causes and implementing recovery plans; and tracking goods received at the warehouse to verify appropriate delivery and ensures invoice processing and high customer service level.
• Perform subcontracting tasks with third party suppliers; Resolve non-conforming material processing; Monitor exception messages and perform inventory management tasks; Resolve goods receipts errors and pending payments to supplier.

Qualifications for the role:

• Bachelor degree in business administration, engineering, or related technical/STEM field of study PLUS minimum 1 year experience in Material Planning or Purchasing/Supply Chain Management OR Associate degree PLUS 3 years related experience
• Demonstrated use of SAP in prior roles.
• Strong analytical skills.
• Self-motivated and strong communication skills.
• Microsoft Office proficiency.
• Candidates must already have a work authorization that would permit them to work for ABB in the US.

More about us
ABB Smart Power provides energy distribution solutions for data centers, industrial and manufacturing plants, critical infrastructure and commercial buildings. The Division's technical teams work closely with industry partners, delivering advanced solutions that support rapid growth, energy transition, and sustainability objectives. The Division's portfolio includes industrial circuit breakers, low-voltage systems, motor starting applications, and safety devices like switches and relays. Its Power Protection unit supports the world's largest data center companies with advanced energy-efficient UPS solutions. The Division's ABB Ability™ Energy Manager provides a scalable, easy-to-use platform that helps organizations save energy and reduce CO2 emissions.
Why ABB?
What's in it for you
We empower you to take initiative, challenge ideas, and lead with confidence. You'll grow through meaningful work, continuous learning, and support that's tailored to your goals. Every idea you share and every action you take contributes to something bigger.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
ABB Benefit Summary for eligible US employees
[excludes ABB E-mobility, Athens union, Puerto Rico]
Go to MyBenefitsABB.com and click on "Candidate/Guest" to learn more
Health, Life & Disability

• Choice between two medical plan options: A PPO plan called the Copay Plan OR a High Deductible Health Plan (with a Health Savings Account) called the High Deductible Plan.
• Choice between two dental plan options: Core and Core Plus
• Vision benefit
• Company paid life insurance (2X base pay)
• Company paid AD&D (1X base pay)
• Voluntary life and AD&D - 100% employee paid up to maximums
• Short Term Disability - up to 26 weeks - Company paid
• Long Term Disability - 60% of pay - Company paid. Ability to "buy-up" to 66 2/3% of pay.
• Supplemental benefits - 100% employee paid (Accident insurance, hospital indemnity, critical illness, pet insurance
• Paid Parental Leave
• Employee Assistance Program
• Health Advocate support resources for mental/behavioral health, general health navigation and virtual health, and infertility/adoption
• Employee discount program

Retirement

• 401k Savings Plan with Company Contributions
• Employee Stock Acquisition Plan (ESAP)

Time off
ABB provides 11 paid holidays. Salaried exempt positions are provided vacation under a permissive time away policy.
While base salary is determined by things such as the successful applicant's qualifications and experience, this position is expected to pay between $68,600 and $109,760 annually.
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