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Exception Processing Associate Jobs in Los Angeles, CA

East West Bank

Wire Transfer Specialist

El Monte, CA · On-site

$25 - $29/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... Payment exception processing and investigation processing * Review, analyze, research service ...

East West Bank

Wire Transfer Specialist

El Monte, CA · On-site

$25/hr

... our associates' potential for career advancement. Headquartered in California, East West Bank ... Payment exception processing and investigation processing * Review, analyze, research service ...

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Exception Processing Associate information

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How much do exception processing associate jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for exception processing associate in Los Angeles, CA is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $13.46 and $22.26 per hour, depending on experience, location, and employer.

What is an exception processing associate?

Exception Processing Associates are professionals who handle transactions or data that cannot be processed automatically within an organization's standard systems. They investigate discrepancies, resolve errors, and ensure that exceptions are addressed according to company policies and regulatory requirements. Their role is crucial in maintaining accuracy and efficiency in financial operations, banking, or any industry where automated processes sometimes require manual intervention.

What skills and qualifications are needed to be an exception processing associate?

To thrive as an Exception Processing Associate, you need strong analytical skills, attention to detail, and familiarity with financial operations, often supported by a high school diploma or relevant experience. Proficiency in banking software, workflow management systems, and Microsoft Excel is typically required. Excellent problem-solving, communication, and organizational skills help individuals excel in resolving discrepancies and collaborating with team members. These abilities are crucial for ensuring the accuracy and efficiency of transaction processing and minimizing operational risks.

What challenges do exception processing associates face and how can they be managed?

Exception Processing Associates often encounter complex or unusual transactions that fall outside standard procedures, requiring keen attention to detail and strong problem-solving skills. Managing tight deadlines, ensuring compliance, and communicating clearly with other departments are common challenges. Staying organized, proactively seeking clarification, and leveraging internal resources or escalation protocols can help associates navigate these situations efficiently while minimizing errors. Regular collaboration with team members and ongoing training also contribute to effective exception handling.

What are popular job titles related to Exception Processing Associate jobs in Los Angeles, CA?

For Exception Processing Associate jobs in Los Angeles, CA, the most frequently searched job titles are:

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The top searched job categories for Exception Processing Associate jobs in Los Angeles, CA are:

What cities near Los Angeles, CA are hiring for Exception Processing Associate jobs?

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Exception Processing Associate jobs near you
Infographic showing various Exception Processing Associate job openings in Los Angeles, CA as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 25% Part Time, 1% Temporary, and 2% Contract. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $40,981 per year, or $19.7 per hour.

Wire Transfer Specialist

East West Bank

El Monte, CA • On-site

$25 - $29/hr

Full-time

Re-posted 20 days ago

East West Bank rating

7.2

Company rating: 7.2 out of 10

Based on 9 frontline employees who took The Breakroom Quiz

118th of 174 rated banks

Job description

Since 1973, East West Bank has served as a pathway to success. With over 110 locations across the U.S. and Asia, we are the premier financial bridge between the East and West. Our teams of experienced, multi-cultural professionals help guide businesses and community members on both sides of the Pacific looking to explore new markets and create new opportunities, and our sustained growth and expertise in industries like real estate, entertainment and media, private equity and venture capital, and high-tech help build sustainable businesses and expand our associates’ potential for career advancement. 

Headquartered in California, East West Bank (Nasdaq: EWBC) is a top-performing commercial bank with a strong foundation, an enterprising spirit and a commitment to absolute integrity. East West Bank gives people the confidence to reach further.


This position performs high risk, high volume, and large wire activities in a fast-paced environment. Wire activities include reviewing and processing of Inbound and Outbound wire transfers, including validating the authenticity of wire requests received from clients through various channels within strict time frames. Perform wire investigations inquiries including responding to service messages efficiently and precisely. Accuracy and attention to details are critical to this position.


  • Perform Start of Day/End of Day Processes
  • Timely and accurate input and verification of outgoing wire transfers
  • OFAC review of incoming and outgoing wire transfers, which may include escalation to BSA/Compliance Department
  • Payment exception processing and investigation processing
  • Review, analyze, research service messages and investigation inquiry requests
  • Log and create investigation cases in Wire Case Management system with measured SLA’s.
  • Customer service focus with the ability to respond to requests in a timely manner.
  • Reconcile wire requests to wire logs and supporting systems (FedLine, PAYplus USA or similar wire system, SWIFT & Test Key) reports and balances to the wire clearing accounts and General Ledgers
  • Understand and adhere to the Bank’s policies and procedures
  • E-mail and telephone interaction with banking center personnel and internal departments to resolve payment transaction issues
  • Participate in UAT testing for all wire interfacing platforms
  • Perform other tasks and project as assigned

  • 10 key-by touch, typing 40-50 WPM with high accuracy.
  • Ability to multitask and work in a fast paced, highly secured, and measured production environment, strong attention to detail and PC proficient.
  • Excellent verbal (telephone) & written communication skills (email) to interact with internal department and other banks.
  • Good problem-solving skills.
  • Strong organizational, multi-tasking, and prioritizing skills
  • Knowledge of SWIFT and Fundtech’s PAYplus USA or similar system preferred.
  • Wire Transfer experienced required.

East West Bank is an equal opportunity employer.

Applicants must have legal authorization to work in the United States.  We do not offer visa sponsorship at this time.  


The base pay range for this position is USD $25.00/Hr. - USD $29.00/Hr. Exact offers will be determined based on job-related knowledge, skills, experience, and location.

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