Responsibilities:
- Process data entry of electronic, faxed, and verbal prescriptions per Blink protocols, with a focus on complex and higher-difficulty entries
- Serve as point of contact for provider/physician communications, handling both outbound and inbound calls
- Accepts inbound provider calls through warm transfers, ensuring call context is established prior to acceptance; patient calls are not currently part of this role, responsibilities are subject to change as business needs evolve
- Resolve open issues submitted by a variety of departments, including pharmacists, other technicians, and Incident Coordinator team
- Perform all tasks in a safe and compliant manner consistent with corporate policies and State and Federal laws
- Other duties as assigned in the Pharmacy Technician role
Requirements:
- Minimum 6 months prior Pharmacy Technician, or similar industry experience required
- PTCB or NHA certification required prior to joining
- Licensure: Must hold an active Pennsylvania Pharmacy Technician license or be willing to obtain and have it approved prior to start date.
- Professional phone presence in a support/service capacity
- Attention to detail with a high degree of accuracy
- Strong technical aptitude and ability to learn complex new software
- Competent in basic pharmacy calculations
Your Schedule This is a full-time, onsite role with evening availability required. We have three shift options:
- 12 PM - 8 PM EST, Monday - Friday
- 1 PM - 9 PM EST, Monday - Friday
- Rotating 40-hour schedule between 8 AM - 9 PM EST, Monday - Friday
Saturday shifts rotate among the team (9 AM - 5 PM EST) you'll always know your schedule in advance.
Location: 5 Penn Center West, Suite 200, Pittsburgh, PA 15276
Perks:
- Paid Time Off - Vacation and Sick Time
- Free Shuttle service
- Health Benefits, 401K
- Holiday pay
- Overtime eligible (if available)
- Casual dress code
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