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Everyday Banking Customer Service information

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How much do everyday banking customer service jobs pay per hour?

As of Sep 9, 2026, the average hourly pay for everyday banking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Everyday Banking Customer Service vs Bank Teller?

AspectEveryday Banking Customer ServiceBank Teller
CredentialsBasic banking knowledge, customer service skillsHigh school diploma, cash handling experience
Work EnvironmentBranch customer service desks, call centersBank branch counters, in-person interactions
Employer & IndustryRetail banks, credit unionsRetail banks, financial institutions
Common Search & ComparisonCustomer support roles, banking service jobsCash handling, teller positions

Everyday Banking Customer Service representatives focus on assisting customers with account inquiries, product information, and general support, often via phone or in-branch. Bank Tellers primarily handle cash transactions, deposits, and withdrawals in person. While both roles require customer service skills and banking knowledge, Tellers typically need cash handling experience and may have more transactional responsibilities. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What cities are hiring for Everyday Banking Customer Service jobs?

Cities with the most Everyday Banking Customer Service job openings:

What states have the most Everyday Banking Customer Service jobs?

States with the most job openings for Everyday Banking Customer Service jobs include:

What are popular job titles related to Everyday Banking Customer Service jobs?

For Everyday Banking Customer Service jobs, the most frequently searched job titles are:

Banking Customer Service Representative

Pennington, NJ • On-site

Pionear LLC
See more jobs at Pionear LLCexternal

$16.25 - $22/hr

Other

Re-posted 12 days ago

Job description

*This position is located onsite in Pennington, NJ with varying shift availability.
As a Banking Customer Service Representative, you will work in an inbound contact center providing exceptional service to our clients or branch office partners regarding their banking accounts. CSR's must handle all scenarios within the bank's policies and procedures. The expectation of a CSR is to be actively engaged in a conversation with our client or internal partner while accurately processing through various systems in a timely and efficient manner. Associates must be able to think critically to determine the best course of action to solve the issue at hand.
Key Responsibilities include:
• Provide clients and/or internal partners with clear, complete, and accurate responses to their questions and inquiries at point of call
• Deliver quality service by providing effective and efficient operations support for the assigned area's internal business partners and/or external customers and potential clients
• Manage risk by accurately authenticating clients, fully adhering to policy / procedures and proactively identifying and escalating potential risk
• Navigate through multiple applications and tools to understand policy / procedures, gain clarity on various products / services and research, and resolve issues with client accounts
• Display passion, commitment and deliver an experience that improves our customers' financial lives
Required Skills:
• Must possess the skills to navigate between multiple screens and keep the client/internal partner fully engaged, while quickly and accurately typing relevant notes and information
• Computer Literacy and proficient in using Microsoft Outlook, Word, and PowerPoint
• Ability to demonstrate flexibility and work well under pressure in a fast paced, high call volume, and constant changing call center environment
• Strong communications skills, great grammar, and the ability to communicate with management, peers, and clients
• Robust customer service skills and the ability to resolve and de-escalate difficult situations and prevent client dissatisfaction with respect and poise
• Positive attitude that embracing coaching as an opportunity to improvement in current role
• Ability to handle confidential matters and sensitive information in a responsible manner

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