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Everyday Banking Customer Service Jobs (NOW HIRING)

Educate members on loan products, insurance options, digital banking services, and other financial ... Minimum 1 year of sales and customer service experience. * Strong communication, relationship ...

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Banking Customer Service Representative Location: Denver Metro Area, CO Schedule: Full-Time Contract | Hybrid Pay: $23.00 - $25.00/hr Our client is seeking a Banking Customer Service Representative ...

Banking Customer Service

Green Bay, WI · On-site

$46K - $54K/yr

Educate members on loan products, insurance options, digital banking services, and other financial ... Minimum 1 year of sales and customer service experience. * Strong communication, relationship ...

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Everyday Banking Customer Service information

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How much do everyday banking customer service jobs pay per hour?

As of Sep 8, 2026, the average hourly pay for everyday banking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Everyday Banking Customer Service vs Bank Teller?

AspectEveryday Banking Customer ServiceBank Teller
CredentialsBasic banking knowledge, customer service skillsHigh school diploma, cash handling experience
Work EnvironmentBranch customer service desks, call centersBank branch counters, in-person interactions
Employer & IndustryRetail banks, credit unionsRetail banks, financial institutions
Common Search & ComparisonCustomer support roles, banking service jobsCash handling, teller positions

Everyday Banking Customer Service representatives focus on assisting customers with account inquiries, product information, and general support, often via phone or in-branch. Bank Tellers primarily handle cash transactions, deposits, and withdrawals in person. While both roles require customer service skills and banking knowledge, Tellers typically need cash handling experience and may have more transactional responsibilities. Understanding these differences helps job seekers find the right role aligned with their skills and career goals.

What cities are hiring for Everyday Banking Customer Service jobs?

Cities with the most Everyday Banking Customer Service job openings:

What states have the most Everyday Banking Customer Service jobs?

States with the most job openings for Everyday Banking Customer Service jobs include:

What are popular job titles related to Everyday Banking Customer Service jobs?

For Everyday Banking Customer Service jobs, the most frequently searched job titles are:

Associate Customer Service Representative Everyday Banking

Charlotte, NC • On-site

Wells Fargo
Finance and Insurance • 10K+ employees

$15.75 - $21.25/hr

Full-time

Re-posted 12 days ago


Wells Fargo rating

7.8

Company rating: 7.8 out of 10

Based on 714 frontline employees who took The Breakroom Quiz

90th of 176 rated banks


Job description

Why Wells Fargo:

Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces "to grow your career" in the U.S. Join us!

About this role:

Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking Find out why we're the #1 financial services company to grow YOUR career. Apply today.

CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.

In this role you will:

  • Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment

  • Perform routine tasks such as answering inquiries, resolving problems and providinga best-in-class customer experience while adhering to work guidelines, policies, and regulationsand navigating multiple computer systems

  • Regularly receivedirectionfromsupervisorand escalate questions and issues to more senior employees

  • Interact with team on basic information, plus internal or external customers

Required Qualifications:

  • 6+ months of Customer Service, Financial Services or Contact Centersupportexperience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education

Desired Qualifications:

  • Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues

  • Ability to execute in a fast paced, high demand, metric driven call center environment

  • Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy

  • Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers

  • Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information

  • Knowledge,understanding and experience of internet, mobile, and social media technology

Job Expectations:

  • Must be able to attend full duration of required training period

  • This position is not eligible for Visa sponsorship

  • Ability to work additional hours as needed

  • Schedule may be eligible for a shift differential under the terms of the shift differential policy

  • Must work on-siteat the locationposted

Training and Work Schedule:

  • Training class starts on 9/7, 9/14 or 9/21 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.

  • We're open from Sunday - Saturday, 6:00 a.m. - 10:00 pm (EST). Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.

Posting Location:

  • 1525 W W.T Harris Blvd Charlotte, NC 28262

@RWF22

Posting End Date:

5 Sep 2026

*Job posting may come down early due to volume of applicants.

We Value Equal Opportunity

Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.

Applicants with Disabilities

To request a medical accommodation during the application or interview process, visitDisability Inclusion at Wells Fargo.

Drug and Alcohol Policy

Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.

Wells Fargo Recruitment and Hiring Requirements:

a. Third-Party recordings are prohibited unless authorized by Wells Fargo.

b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.


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About Wells Fargo

Sourced by ZipRecruiter

Wells Fargo & Company (NYSE: WFC) is a leading financial services company that has approximately $1.9 trillion in assets, proudly serves one in three U.S. households and more than 10% of small businesses in the U.S., and is a leading middle market banking provider in the U.S. We provide a diversified set of banking, investment and mortgage products and services, as well as consumer and commercial finance, through our four reportable operating segments: Consumer Banking and Lending, Commercial Banking, Corporate and Investment Banking, and Wealth & Investment Management. Wells Fargo ranked No. 41 on Fortune's 2022 rankings of America's largest corporations. In the communities we serve, the company focuses its social impact on building a sustainable, inclusive future for all by supporting housing affordability, small business growth, financial health and a low-carbon economy.

Industry

Finance and insurance

Company size

10,000+ Employees

Headquarters location

San Francisco, CA, US

Year founded

1852

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