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Evergreen Agent Jobs (NOW HIRING)

Kerzner International

Agent, Retail

Big Sky, MT · On-site

$50/hr

Agent, Retail (14262) At One&Only, we exist to create joy for our guests through anticipation ... to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest ...

Kerzner International

Agent, Retail

Big Sky, MT · On-site

$50/hr

Agent, Retail (14262) At One&Only, we exist to create joy for our guests through anticipation ... to floating evergreen spaces. With abundant knowledge and generosity, we anticipate our guest ...

Insight Global

Full Stack Developer

Atlanta, GA · On-site

Overview Evergreen.AI is building enterprise-grade, end-to-end agentic AI solutions and frameworks ... Build backend services in Python or Node that orchestrate agent interactions; integrate with LLM ...

Insight Global

Back End Developer

Atlanta, GA · On-site

As a Back-end Developer - AI Agent Foundry - Automation Team you will develop and deploy microservices, REST APIs to support the Agent Foundry Data Platform. At Evergreen, we value creativity ...

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Evergreen Agent information

What is an Evergreen Agent?

An Evergreen Agent is typically a customer service or sales representative who works on ongoing accounts or projects, ensuring continuous support and relationship management. The term 'evergreen' refers to something that is continually relevant or sustainable. In business, Evergreen Agents often handle long-term clients or recurring services, focusing on retention and consistent quality. Their responsibilities may include regular check-ins, addressing concerns, and providing updates to keep clients satisfied over time.

What are the key skills and qualifications needed to thrive as an Evergreen Agent?

To thrive as an Evergreen Agent, you generally need strong customer service skills, problem-solving abilities, and familiarity with company policies or procedures. Proficiency with customer relationship management (CRM) software, phone systems, and ticketing platforms is typically required. Excellent communication, patience, and adaptability distinguish top performers in this role. These skills ensure efficient resolution of customer issues, high satisfaction rates, and contribute to the overall success of the support team.

What are some common challenges faced by Evergreen Agents when maintaining client relationships over time?

Evergreen Agents often work with long-term client portfolios, which means they need to consistently nurture relationships and provide ongoing support. A common challenge is staying proactive with client communication, especially when there are no immediate issues or renewals due. Additionally, Evergreen Agents must stay updated on industry trends and regulatory changes to provide relevant advice, which can require continual learning. Balancing a large client base while ensuring each client feels valued and informed is crucial for success in this role.

What are popular job titles related to Evergreen Agent jobs?

For Evergreen Agent jobs, the most frequently searched job titles are:

Property Manager - Affordable

Franklin Park, IL • On-site

Evergreen Real Estate
Real Estate • 11 - 50 employees
Learn more about Evergreen Real Estateexternal

$55K - $65K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 8 days ago

Key responsibilities

  • Manage the daily operations of affordable housing communities, including operational, financial, compliance, and resident relations functions.

  • Hire, supervise, train, evaluate, and support site staff to ensure effective on-site operations and performance.

  • Oversee leasing activities, including maximizing occupancy, tenant selection, resident orientation, and addressing resident concerns.

Job description

Compensation & Benefits
Pay: $55,000- $65,000 + Bonus Opportunity
Evergreen Real Estate Group offers a comprehensive benefits package, including medical, dental, and vision coverage (UnitedHealthcare, Delta Dental, EyeMed), company-paid life and disability insurance, a 401(k) with company match, HSA/FSA options, and an Employee Assistance Program.
Position Summary:
The Property Manager - Affordable Housing is responsible for the successful daily operations of one or more affordable housing communities, including all operational, financial, compliance, and resident relation functions. The Property Manager ensures the property adheres to HUD, LIHTC, and other applicable program regulations while creating a safe, supportive, and responsive environment for residents and staff.
This position also plays a key role in coaching and leading site teams, managing budgets, minimizing vacancy loss, and promoting compliance excellence. The Property Manager will develop and train on-site staff, including mentoring the Assistant Property Manager and preparing team members for increased responsibilities.
Key Responsibilities:
Staff Management & Supervision
  • Hire, supervise, train, and evaluate all site staff, including Assistant Managers, Leasing Professionals, Maintenance, and Janitorial teams.
  • Provide ongoing guidance and developmental support to site staff, fostering cross-training and leadership readiness across key roles.
  • Set performance goals and expectations; conduct performance evaluations and disciplinary actions as needed.
  • Ensure appropriate staffing levels and scheduling coverage to maintain consistent on-site operations.
  • Review and approve employee timesheets; coordinate with payroll as necessary.

Leasing & Resident Management
  • Maximize occupancy through timely unit turnover, outreach marketing, and proactive leasing strategies.
  • Oversee the tenant selection process in accordance with the approved Resident Selection Plan and Affirmative Fair Housing Marketing Plan.
  • Ensure orientation of new residents and support retention through excellent resident communication and engagement.
  • Coordinate with Resident Councils where applicable.
  • Refer residents to Social Service Coordinators if available for services they may need.
  • Respond promptly and professionally to resident concerns, complaints, and suggestions.

Compliance & Regulatory Oversight
  • Ensure compliance with all applicable regulations, including HUD 4350.3, LIHTC, ADA, Fair Housing, Federal Credit Reporting Requirements as prescribed by the ERES, and municipal ordinances.
  • Maintain complete and accurate resident files; oversee completion of certifications and re-certifications on schedule.
  • Submit subsidy requests accurately and on time; follow up on A/R from regulatory agencies.
  • Maintain knowledge of regulatory changes and attend training as required to uphold compliance.

Financial Management
  • Assist with development of the annual operating budget; monitor expenditures and ensure budget adherence.
  • Review monthly financial reports and submit variance explanations as needed.
  • Collect rent and other charges promptly; deposit funds daily
  • Work with tenants to minimize delinquency and monitor high delinquencies consulting with Supervisor to initiate lease terminations timely.
  • Monitor petty cash and submit reconciliations per policy.

Operations & Maintenance
  • Schedule and supervise completion of preventive, routine, and emergency maintenance.
  • Conduct regular property and unit inspections to ensure quality standards and safety.
  • Procure and manage vendor/contractor services; obtain competitive bids as necessary.
  • Ensure all required documents-vendor files, COIs, warranties-are organized and up to date.
  • Perform periodic market surveys to assess trends and pricing strategies.
  • Complete required reporting for ownership, lenders, and regulatory agencies in a timely and professional manner.
  • Represent Evergreen Real Estate Group positively with community groups, vendors, and external stakeholders.

Qualifications:
Education & Experience
  • High school diploma or GED required; Associate's or Bachelor's degree preferred.
  • 3+ years in on-site property management with at least 1 year of experience as a Property Manager in affordable housing.
  • Prior supervisory experience required.

Licenses & Certifications
  • Must possess or obtain an Illinois Leasing Agent License within 120 days of employment if not already licensed for Real Estate in Illinois.
  • Valid driver's license and auto insurance.
  • Preferred: Certified Occupancy Specialist (COS), Tax Credit Certification, ARM or CAM.

Technical & Other Requirements
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook, Teams).
  • Experience with OneSite or similar property management systems.
  • Understanding of compliance documentation and occupancy standards.
  • Ability to work evenings, weekends, or emergencies as needed.
  • Must be adaptable, collaborative, and service focused.
  • Must be flexible to assist with occasional evening or weekend coverage needs.

Physical Demands:
  • Regularly required to walk, stand, climb stairs, and inspect units.
  • Occasionally must lift or move up to 25 pounds.
  • Must be able to access all areas of property including basements, roofs, and mechanical rooms.
  • Must have reliable transportation, a valid driver's license, active auto insurance, and a reliable personal vehicle for frequent travel.

Skills:
  • Leadership & Team Management - Provides clear direction, motivates and develops staff, and leads by example in all site operations.
  • Compliance & Regulatory Knowledge - Applies a strong understanding of affordable housing programs (HUD, LIHTC) and ensures consistent adherence to policies and laws.
  • Resident & Customer Focus - Delivers responsive, respectful, and solutions-oriented service to residents and stakeholders.
  • Operational Excellence - Balances budgets, oversees maintenance, and manages vendors to ensure safe, efficient, and well-maintained communities.
  • Communication & Problem Solving - Communicates effectively in writing and verbally; resolves conflicts and makes decisions with sound judgment.
  • Organizational Skills - Prioritizes multiple responsibilities, meets deadlines, and maintains accurate documentation and reporting.

Working Conditions:
  • Frequently exposed to outdoor elements during inspections or emergencies.
  • Occasionally exposed to fumes or cleaning chemicals.
  • Moderate noise level in property office and surrounding areas.

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