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Events Usher Jobs (NOW HIRING)

Usher FACILITY: Pensacola Saenger Theatre DEPARTMENT ... Event Services REPORTS TO: FOH Coordinator or Designee FLSA STATUS: Part-Time, Hourly, Non-Exempt ...

Usher FACILITY: Pensacola Saenger Theatre DEPARTMENT ... Event Services REPORTS TO: FOH Coordinator or Designee FLSA STATUS: Part-Time, Hourly, Non-Exempt ...

Overview As part of the Game Day Operations team, the Usher will provide excellent service to our ... Provide event information and general ballpark directions * Guide guests to ticketed seats, suites ...

The primary responsibility of this position is to ensure the orderly conduct of events, thereby ... Be knowledgeable of and respond to Usher questions regarding Usher duties and union rules

VA-Usher

Grand Rapids, MI · On-site

$18/hr

May 15 - Limited Spots Available per event. Jobs are first come, first serve through our scheduling app. Not guaranteed a spot at each event. Dates with more availability: 5/15, 7/ 17 and 8/1 Job ...

Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually ... Usher shifts are typically in the evening, although some events will take place during the day.

The Usher is responsible for properly checking guests' tickets as they enter the seating areas ... Answer guest questions with regard to event and facility, e.g., location of particular section ...

Usher

Grand Forks, ND · On-site

$14/hr

You choose which events you'd like to work. * 100% Remote Work Availability: No * Hybrid Work Availability (requires some time on campus): No Purpose of Position As an usher at the Fritz, you play a ...

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Events Usher information

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$6

$14

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How much do events usher jobs pay per hour?

As of Sep 14, 2026, the average hourly pay for events usher in the United States is $14.26, according to ZipRecruiter salary data. Most workers in this role earn between $12.50 and $15.38 per hour, depending on experience, location, and employer.

What is an events usher?

Events Ushers are staff members responsible for assisting guests at events such as concerts, sports games, conferences, or theater performances. Their duties typically include greeting attendees, checking tickets, guiding guests to their seats, providing information about the venue, and ensuring safety procedures are followed. Ushers play a key role in creating a positive and organized experience for event guests. They may also help manage crowd control, respond to emergencies, and assist with any questions or needs attendees might have during the event.

What skills and qualifications are needed to be an events usher?

To excel as an Events Usher, you generally need strong interpersonal skills, attention to detail, and basic knowledge of event safety protocols, often supported by a high school diploma or equivalent. Familiarity with ticket scanning devices, crowd management tools, and communication systems like radios is typically required. Outstanding customer service, patience, and the ability to remain calm under pressure are standout soft skills in this role. These skills ensure smooth event operations, enhance guest experiences, and maintain safety and order throughout the event.

What challenges do events ushers face and how can they be managed?

Events Ushers often encounter challenges such as managing large crowds, responding to guest inquiries under pressure, and handling unexpected changes like last-minute seating adjustments or emergency situations. To effectively manage these, Ushers need strong communication skills, adaptability, and a calm demeanor. Teamwork is essential, as Ushers frequently coordinate with security, event coordinators, and other staff to ensure a smooth guest experience. Preparation, ongoing training, and familiarity with the event venue also greatly help in overcoming these challenges.

What is the difference between Events Usher vs Event Coordinator?

AspectEvents UsherEvent Coordinator
Primary RoleAssist guests, direct seating, ensure event flowPlan, organize, and oversee event logistics
Required SkillsCustomer service, communication, crowd managementOrganization, multitasking, vendor coordination
Work EnvironmentEvent venues, concerts, conferencesEvent sites, client meetings, planning sessions
CertificationsNone typically requiredEvent planning certifications (optional)

While both roles are involved in events, an Events Usher primarily focuses on guest assistance and crowd management during the event. An Event Coordinator handles the overall planning and execution of the event. The roles often work together but differ in responsibilities and required skills.

How much do event ushers make?

Event ushers typically earn between $10 and $20 per hour, depending on the location, event type, and experience. Some may receive additional tips, which can increase overall earnings, especially at high-profile events or venues requiring specialized skills. Pay rates can vary based on the employer and event complexity.

How to become a concert usher?

To become a concert usher, you typically need to be at least 16 years old, have good communication and customer service skills, and be able to stand for long periods. Some venues may require a brief training or orientation, and previous experience in customer service can be helpful. Applying directly to event venues or staffing agencies that supply ushers is common practice.

What does an events usher do at an event?

An events usher greets guests, checks tickets or invitations, directs attendees to their seats, and provides assistance or information during the event. They ensure smooth entry and help maintain order throughout the event, often requiring good communication skills and a professional appearance.
More about Events Usher jobs

What cities are hiring for Events Usher jobs?

Cities with the most Events Usher job openings:

What states have the most Events Usher jobs?

States with the most job openings for Events Usher jobs include:

What are popular job titles related to Events Usher jobs?

For Events Usher jobs, the most frequently searched job titles are:

Infographic showing various Events Usher job openings in the United States as of September 2026, with employment types broken down into 1% Internship, 77% Full Time, 20% Part Time, 1% Temporary, and 1% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $29,666 per year, or $14.3 per hour.
ASM Global
Arts, Entertainment, and Recreation • 10K+ employees

Part-time

Re-posted 8 days ago


Key responsibilities

  • Greet and interact with guests in a welcoming manner.

  • Direct guests to their seats and other facility services such as restrooms, concessions, and first-aid.

  • Monitor assigned areas for spills or issues and report as needed.


ASM Global rating

6.6

Company rating: 6.6 out of 10

Based on 84 frontline employees who took The Breakroom Quiz


Job description

POSITION: Usher

FACILITY: Pensacola Saenger Theatre

DEPARTMENT: Event Services

REPORTS TO: FOH Coordinator or Designee

FLSA STATUS: Part-Time, Hourly, Non-Exempt

LEGENDS GLOBAL

Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner's representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues.

The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career. Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

POSITION SUMMARY

The Usher is responsible for properly greeting and checking guests' tickets as they enter the seating and other areas of the facility. The Usher directs guests to their seats and to other services around the facility, including restrooms, concessions, first-aid, and other event-specific locations as directed by the Usher Supervisor and House Manager. This is a part-time, event-based, hourly position and assigned shifts may include days, nights, weekdays, weekends, and holidays.

ESSENTIAL DUTIES AND RESPONSIBILITIES

  • Greet and interact with all guests in a welcoming and friendly manner.

  • Direct guests to their ticketed seats or to the appropriate seating section.

  • Ensure that only guests with the proper ticket are sitting in assigned section.

  • Answer guest questions with regard to event and facility, e.g., location of section, restrooms, concession stand, first-aid, etc.

  • Handle complaints, disturbances, or related problems with guests.

  • Forward complaint to supervisor or House Manager as applicable.

  • Ensure guests are following all venue and event policies and code of conduct requirements.

  • Keep aisles, concourses, and stairs clear of guests while event is in progress.

  • Monitor assigned area(s) for spills or situation requiring staff attention and report accordingly.

  • Perform other related duties as assigned by supervisor.

QUALIFICATIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential duty. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

High school diploma or GED required

SKILLS AND ABILITIES

  • Excellent interpersonal and communication skills.

  • Must be personable and proactive in providing assistance to all guests with the highest level of customer service.

  • Must be able to work flexible hours including nights, weekends and holidays.

  • Must be able to work in a team environment, interacting with multiple departments.

  • Understand written and spoken English.

  • Must be able to communicate in a clear manner with guests and teammates.

  • Must be able to see and read small sized text on tickets (paper and electronic).

WORKING CONDITIONS

Location: Onsite at Pensacola Saenger Theatre in Pensacola, FL

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Works in a variety of environments, including but not limited to heights, elevators, darkened theatre, around crowds, loud noises, and flashing lights.

  • Ability to walk and/or stand for long periods of time, climb stairs, stoop, bend, and maneuver throughout the exterior and interior of the venue.

  • Able to navigate a variety of floor surfaces and areas, including walking up and down stairs.

  • Able to work extended and/or irregular hours including nights, weekends, and holidays.

NOTE:

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.


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About ASM Global

Sourced by ZipRecruiter

ASM Global was formed in October 2019 from the merger of AEG Facilities, the global innovator in live entertainment venues, and SMG, the gold standard in event management. ASM Global is a venue management powerhouse that spans five continents, 14 countries and more than 300 of the world's most prestigious arenas, stadiums, convention and exhibit centers, and performing arts venues. As the world's most trusted venue manager, ASM Global provides venue strategy and management, sales, marketing, event booking and programming, construction and design consulting, and pre-opening services. Among the venues in our portfolio are landmark facilities such as McCormick Place & Soldier Field in Chicago, the Los Angeles Convention Center, Tele2 Arena in Stockholm, the Mercedes-Benz Superdome in New Orleans, the Shenzhen World Exhibition and Conference Centre in Shenzhen, China and Van Andel Arena, DeVos Place & DeVos Performance Hall in Grand Rapids, Michigan. ASM Global also offers food and beverage operations through its concessions and catering companies.

Industry

Arts, entertainment, and recreation

Company size

10,000+ Employees

Headquarters location

Los Angeles, CA, US

Year founded

2019