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Events Operations Manager Jobs in Edmonton, AB (NOW HIRING)

Support the team and handle unforeseen events or operational challenges. Customer Service & Relationship Management * Handle customer complaints and inquiries promptly and professionally to ensure ...

BD- Operations Manager

Edmonton, AB ยท On-site

CA$30 - CA$45/hr

Business Development & Operations Manager Edmonton, Alberta | Full-Time, Commission-Based Sales ... events, trade shows, and community engagements. What You Bring * Proven B2B sales or business ...

... Operations Ensures that events progress seamlessly by following established procedures ... Manages group room blocks and meeting space for average to large-sized assigned groups. Identifies ...

OPERATIONS COORDINATOR The Edmonton Region is gaining momentum, and Edmonton Global is helping ... event management, or a related discipline, or an equivalent combination of education and experience ...

Cook

Edmonton, AB ยท On-site

$21.92/hr

Reporting to the Operations Manager, you will prepare high-quality hot and cold foods, maintain a ... Primarily Monday to Friday, with the potential for additional hours on weekends for special events.

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Events Operations Manager information

What are the key skills and qualifications needed to thrive as an events operations manager, and why are they important?

To thrive as an Events Operations Manager, you need strong organizational skills, attention to detail, and experience in event planning or hospitality management, often supported by a relevant degree or certification. Familiarity with event management software (such as Cvent or Eventbrite), budgeting tools, and logistics systems is typically required. Exceptional problem-solving abilities, leadership, and effective communication set top professionals apart in this role. These competencies are crucial for ensuring seamless event execution, client satisfaction, and the ability to handle unexpected challenges efficiently.

What are some common challenges faced by events operations managers during large-scale events, and how can they be addressed?

Events Operations Managers often encounter challenges such as last-minute changes, logistical coordination, and ensuring smooth communication among vendors, staff, and clients. To address these, it's important to develop detailed contingency plans, maintain clear lines of communication, and conduct thorough walkthroughs before the event. Building strong relationships with reliable vendors and having a responsive team also helps in quickly resolving unexpected issues. Being adaptable and proactive is key to ensuring successful event execution.

What does an events operations manager do?

An Events Operations Manager is responsible for planning, coordinating, and overseeing the logistics of events such as conferences, meetings, exhibitions, and corporate gatherings. They manage event budgets, coordinate with vendors and suppliers, supervise event staff, and ensure that all aspects of the event run smoothly. Their role involves problem-solving on-site, handling unexpected issues, and ensuring client satisfaction. Overall, they play a key role in making sure events are executed efficiently and effectively.

Is an events operations manager a high paying job?

An events operations manager typically earns a salary that is above average for many industries, with pay varying based on experience, location, and organization size. The role often requires strong organizational and leadership skills, and higher salaries are common in larger or more prestigious event companies. However, compensation levels can differ widely depending on the specific job market and industry sector.

What is the difference between Events Operations Manager vs Event Coordinator?

AspectEvents Operations ManagerEvent Coordinator
ResponsibilitiesOversees event logistics, manages teams, ensures smooth executionAssists with planning, coordinates vendors, manages on-site activities
Required SkillsLeadership, project management, vendor negotiationCommunication, organization, multitasking
Work EnvironmentManagement level, often in corporate or large event settingsSupport role, often in various event types
CertificationsEvent management certifications preferredRelevant certifications optional

The main difference is that the Events Operations Manager holds a leadership role, overseeing the entire event process, while the Event Coordinator supports planning and execution. The manager focuses on logistics and team management, whereas the coordinator handles day-to-day tasks. Both roles require strong organizational skills, but the manager typically has more experience and responsibility.

What are popular job titles related to Events Operations Manager jobs in Edmonton, AB? For Events Operations Manager jobs in Edmonton, AB, the most frequently searched job titles are:
What job categories do people searching Events Operations Manager jobs in Edmonton, AB look for? The top searched job categories for Events Operations Manager jobs in Edmonton, AB are:
Infographic showing various Events Operations Manager job openings in Edmonton, AB as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution.

Operations Manager

Intelcom

Edmonton, AB โ€ข On-site

Full-time

This job post hasย expired today.ย Applications are no longer accepted.


Job description

Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada's leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Core Duties:

Health & Safety Compliance

  • Ensure compliance with Health & Safety protocols andmaintaina hazard-free work environment.

  • Enforce safe working methods and behaviors within the team.

  • Conduct safety audits and operations checks.

  • Make sure everyone meets safety standards and respond quickly to requests for changes and unforeseen events.

  • Respond to emergencies asrequired.

  • Ensure warehouse cleanliness and organization.

Operations & Performance Management

  • Supervise day-to-day operations and provide feedback and ways to improve in operations (OPS).

  • Prepare andmonitorperformance reports (on-time deliveries, exceptions, etc.).

  • Review Proof of Delivery (POD) reports.

  • Monitor andmaintainstation facilities and equipment to ensure they are in good working condition.

  • Implement operational policies and procedures to improve efficiency.

  • Manage and coordinate station staff and schedules to ensure adequate coverage.

  • Communicate regularly with upper management to provide updates and discuss improvements and cascade any changes down the chain.

  • Conduct regular station audits and performance evaluations for staff and provide feedback to help them improve and grow in their roles.

  • Support the team and handle unforeseen events or operational challenges.

Customer Service & Relationship Management

  • Handle customer complaints and inquiries promptly and professionally to ensure customer satisfaction.

  • Work closely with other departments to ensure smooth operations and address any issues that arise.

Staff Development & Training

  • Provide training and development opportunities for staff to enhance their skills and ensure they are up to date with company policies and procedures.

  • Mentor and support the team.

  • Plan and oversee onboarding activities for new employees to ensure a smooth transition.

Inventory & Asset Management

  • Oversee inventory levels and ensure that all materials and supplies are adequately stocked and accounted for.

  • Implement and oversee loss prevention strategies to safeguard company assets, packages, and other goods. This involves conducting regular audits, monitoring for theft or fraud, and ensuring all undelivered parcels are returned to the station at the end of the day.

  • In case of suspected theft, initiate investigations and coordinate with the Loss Prevention department and IDC relationship managers.

Data Management & Reporting

  • Maintainaccuratelogs (delivery, incident, inventory) and daily reports.

  • Perform data entry as needed tomaintainaccuraterecords.

  • Regulatory & Compliance Oversight

Ensure all operationscomply withlocal, state, and federal regulations as well as company policies.

  • Evaluate and assess employee performance,workplace conduct and compliance asrequired, including discipline whereappropriate.

Other duties as assigned

Why Join Intelcom | Dragonfly?

  • Short- and medium-term growth opportunities

  • Comprehensive group insurance

  • Group RRSP program

  • Employee Assistance Program...

This position has been opened to address a genuine organizational need within the company.

At Intelcom | Dragonfly, we move forward together. We believe diversity is a strength, every role matters, every person has a place, and every voice deserves to be heard.

The process is simple: If your profile catches our attention, a member of our recruitment team will contact you for an initial conversation. Then, you'll meet directly with the site manager.

See you soon!

Accommodation measures are available for individuals with disabilities throughout our recruitment process, in compliance with the law. Please let us know if you have any specific needs.