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Event Services Associate Jobs in Kentucky (NOW HIRING)

AJS Hotels

Banquet Office Coordinator

Louisville, KY · On-site

... Event Services. Work Requirements * Process invoices into Birchstreet for accounts payable ... associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The ...

AJS Hotels

Banquet Office Coordinator

Louisville, KY · On-site

... Event Services. Work Requirements * Process invoices into Birchstreet for accounts payable ... associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more. The ...

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Event Services Associate information

What are some common challenges faced by Event Services Associates and how can they be managed effectively?

Event Services Associates often encounter challenges such as last-minute changes to event details, coordinating with multiple vendors, and managing tight schedules. Adaptability and strong communication skills are key to handling these situations efficiently. Building strong relationships with team members and vendors, staying organized with detailed checklists, and maintaining a calm demeanor under pressure can help ensure events run smoothly. Regularly reviewing event plans and holding pre-event briefings can also minimize unexpected issues.

What is the difference between Event Services Associate vs Event Coordinator?

AspectEvent Services AssociateEvent Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; often some experience in event planning
Work EnvironmentEvent venues, hotels, conference centersEvent venues, client meetings, planning sessions
Employer & IndustryEvent venues, hospitality, corporate eventsEvent planning companies, corporate, social events
Common Search & ComparisonCustomer service, setup, onsite supportPlanning, coordination, client communication

While both roles support event execution, the Event Services Associate primarily handles onsite setup, customer service, and logistical support. The Event Coordinator focuses more on planning, organizing, and managing event details beforehand. Both roles are essential in the event industry but differ in responsibilities and focus areas.

What are the key skills and qualifications needed to thrive as an Event Services Associate, and why are they important?

To thrive as an Event Services Associate, you need strong organizational abilities, attention to detail, and experience in event coordination, often supported by a high school diploma or relevant hospitality coursework. Familiarity with event management software, audiovisual equipment, and basic office technology is typically required. Excellent communication, customer service orientation, and problem-solving skills help you manage client expectations and respond to on-site challenges. These skills ensure smooth event execution, client satisfaction, and the ability to adapt quickly to changing event needs.

What are Event Services Associates?

Event Services Associates are professionals responsible for supporting the coordination and execution of events, such as conferences, weddings, and corporate functions. Their duties include setting up venues, assisting guests, managing equipment, and ensuring that events run smoothly from start to finish. They often work as part of a team under the supervision of an event manager or coordinator and may interact with vendors, caterers, and attendees. Strong communication and organizational skills are essential in this role, as is the ability to problem-solve quickly during live events.
What cities in Kentucky are hiring for Event Services Associate jobs? Cities in Kentucky with the most Event Services Associate job openings:
Event Services Associate jobs near you
Newport Aquarium Event Services Host - Part Time

Newport Aquarium Event Services Host - Part Time

Newport Aquarium

Newport, KY • On-site

$13.50/hr

Part-time

Medical, Life, Retirement

Re-posted 24 days ago

Newport Aquarium rating

7.5

Company rating: 7.5 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

13th of 34 rated wildlife parks and zoos

Job description

Event Services Hosts are needed only for events. Our events calendar is published 3 months in advance so you can see which events fit your schedule. Most events are during the evenings. Weekly hours cannot be guaranteed yet you will have the flexibility to work around your schedule. This position's duties DO NOT include event planning, meal service, or related duties.
MAJOR DUTIES AND RESPONSIBILITIES:
  • Perform and adhere to, Herschend Enterprises' Core Values and Newport Aquarium Guest Service Standards, Policies and Procedures, and Safety Protocols to ensure safe and efficient guest and event services operations.
  • Responsible for all aspects of event operation, including but not limited to, set up/tear down of equipment, touch tank coverage/interpretation, Property Screening, and House and Grounds/Custodial duties as it pertains to the event.
  • Always maintain a positive attitude and appearance.
  • Approach guests in a friendly manner to help and provide information regarding Newport Aquarium.
  • Arrive on time and ready to work all scheduled shifts, and in accordance with aquarium uniform and appearance standards.
  • Always keep safety as a number one priority while working at Newport Aquarium.
  • Facilitate and assist with event set-up needs, including, but not limited to: setting tables, chairs and other décor to prepare for event start.
  • Work with other hosts/departments of Newport Aquarium to ensure effective communication.
  • Maintain knowledge of activities, aquatic life, and Newport Aquarium special events/promotions to properly notify and inform guests.
  • Facilitate metal detection and bag check during guest entry.
  • Must be self-motivated to work independently, as well as disciplined and reliable.
  • Always maintain appropriate guest and team member relations, ensuring guest and team satisfaction.
  • Demonstrates strong customer service, interpersonal skills and attention to detail.
  • Handle comments, concerns, and suggestions regarding policy and procedure from guests and team members.
  • Take directions from and work with the Sales Events teams, following all policies and procedures of the Newport Aquarium
  • Perform other duties as assigned by the Guest Service Management Team.

QUALIFICATIONS:
  • Must have strong public speaking skills.
  • Must be at least 18 years of age.
  • Must read, write, and speak the English language (knowledge of other languages a plus).
  • Ability to work a flexible schedule which may include weekends and holidays. Evening availability is required.
  • Reliable transportation needed, bus service may not be available after some events complete: midnight or later
  • Knowledge of marine life a plus.

PHYSICAL AND MEDICAL REQUIREMENTS:
  • Successful completion of pre-employment background check.
  • No history of allergy related to animals or plants, which might interfere with ability to work
  • Ability to remain on feet for long periods of time, climb stairs, bend and stoop
  • Physical strength, including the ability to lift up to 25 pounds
  • Physical strength, push or pull up to 50 pounds

WHAT YOU'LL GET:
  • Profit Sharing and 401K Plan with company match
  • Free entrance for you and your dependents which extends to most Herschend Enterprises' properties
  • Earn 1 General Admission complimentary ticket, that you can give to anyone, per pay period
  • Discounts at Sharky's Café, Sweet Dreams Candy Company, and the gift shop
  • Discounted tickets and annual passes for friends and family
  • Training and development

You can expect to work on projects that have never been done before - ideas that are unproven, and concepts that make people smile. You can expect to have fun and be treated with respect the minute you start...and through to the end. You can expect to work in an environment that is highly innovative and low in politics - truthful and filled with smart people; all while providing the BEST GUEST EXPERIENCE IN THE NATION!
And most of all, you can expect to work hard and make a difference in our world by helping to bring families closer together.
Looking to pursue your education without debt? Grow U has hundreds of programs available from certifications to college prep to associates, bachelor's, and master's degrees. Most of these programs are fully funded. Learn more at: https://www.newportaquarium.com/Careers/Benefits/GrowU
Newport Aquarium, one of the many properties owned by Herschend Enterprises, prides itself on creating memories worth repeating. Our Core Values - greatly exceeding guest expectations, serving others, creating emotional connections, and constantly improving - give us purpose and guidance.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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