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Event Services Associate Jobs in Kentucky (NOW HIRING)

The Event Services Manager is responsible for communicating with guests and meeting planners to ... associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.

The Event Services Manager is responsible for communicating with guests and meeting planners to ... associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.

$70 - $150/hr

The associate frequently is required to reach with hands and arms and talk or hear. The associate is occasionally required to sit; walk; climb or balance; and stoop, kneel, crouch, or crawl. The ...

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WHAT YOU'LL BRING • A smile and customer service skills • An attention to detail with a 'make ... We value diversity and are committed to creating an inclusive environment for all associates. Apply ...

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Event Services Associate information

What is an event services associate?

Event Services Associates are professionals responsible for supporting the coordination and execution of events, such as conferences, weddings, and corporate functions. Their duties include setting up venues, assisting guests, managing equipment, and ensuring that events run smoothly from start to finish. They often work as part of a team under the supervision of an event manager or coordinator and may interact with vendors, caterers, and attendees. Strong communication and organizational skills are essential in this role, as is the ability to problem-solve quickly during live events.

What skills and qualifications are needed to be an event services associate?

To thrive as an Event Services Associate, you need strong organizational abilities, attention to detail, and experience in event coordination, often supported by a high school diploma or relevant hospitality coursework. Familiarity with event management software, audiovisual equipment, and basic office technology is typically required. Excellent communication, customer service orientation, and problem-solving skills help you manage client expectations and respond to on-site challenges. These skills ensure smooth event execution, client satisfaction, and the ability to adapt quickly to changing event needs.

What are common challenges faced by event services associates and how can they be managed?

Event Services Associates often encounter challenges such as last-minute changes to event details, coordinating with multiple vendors, and managing tight schedules. Adaptability and strong communication skills are key to handling these situations efficiently. Building strong relationships with team members and vendors, staying organized with detailed checklists, and maintaining a calm demeanor under pressure can help ensure events run smoothly. Regularly reviewing event plans and holding pre-event briefings can also minimize unexpected issues.

What is the difference between Event Services Associate vs Event Coordinator?

AspectEvent Services AssociateEvent Coordinator
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; often some experience in event planning
Work EnvironmentEvent venues, hotels, conference centersEvent venues, client meetings, planning sessions
Employer & IndustryEvent venues, hospitality, corporate eventsEvent planning companies, corporate, social events
Common Search & ComparisonCustomer service, setup, onsite supportPlanning, coordination, client communication

While both roles support event execution, the Event Services Associate primarily handles onsite setup, customer service, and logistical support. The Event Coordinator focuses more on planning, organizing, and managing event details beforehand. Both roles are essential in the event industry but differ in responsibilities and focus areas.

What are the most commonly searched types of Event Services jobs in Kentucky?

The most popular types of Event Services jobs in Kentucky are:

What cities in Kentucky are hiring for Event Services Associate jobs?

Cities in Kentucky with the most Event Services Associate job openings:

$105/day

Full-time

Medical, Dental, Retirement, PTO

Posted 28 days ago


Job description

Employee Perks!

Same Day Pay Access, FREE Parking ($105.00 monthly savings), FREE Meal, TARC Reimbursement, Onsite FREE Gym Access, Shoes for Crews Discounts, Hotel Room Discounts at Various Locations, 401K match, Paid Time Off, Health Insurance the Following Month, Development and Opportunity of Growth, Special Discounts at Local Attractions and Pelo West Spa, and much more. Apply now for more details!

JOB DESCRIPTION

The Event Services Manager is responsible for communicating with guests and meeting planners to plan and execute successful meetings and events. They will work with the Sales Department to ensure contract expectations are met and exceeded. The Event Services Manager is responsible for the event supervision by communicating with other departments and ensuring the accuracy of event details.

The Event Services Manager will always conduct them self in manner which supports the core values of AJS Hotels

The Event Services Manager shall strive to provide exceptional service to both internal and external guests at all times.

ESSENTIAL FUNCTIONS

  • Plan, implement and oversee assigned conventions for sales and conflict resolution.
  • Anticipate group revenues as per established guidelines.
  • Supervise contracted group room blocks for cutoffs and attrition.
  • Conduct Planning Meetings and Site Inspections as per convention services departmental guidelines.
  • Assure client satisfaction through convention implementation as measured by event survey data.
  • Oversee and enforce program deadline rates to release meeting space not necessary for maximizing hotel revenues.
  • Disseminate BEOs for group and affiliates 10-14 days before events.
  • Anticipate group rooms and food and beverage revenues for affiliate business within 5% variance.
  • Engage in site visits and plan meetings for upcoming group and potential affiliate business.
  • Engage in convention meetings and assess bill with client.
  • Deliver best service, quality and value to customers.
  • Manage customer relationships from initial turnover from Sales through post event phase to return to sales.
  • Liaise between field sales person, operational teams and customer throughout event.
  • Implement guarantee and cut-off policies.
  • Detail set up meeting rooms and handle sleeping room configurations
  • Other special projects or assignments as needed.

QUALIFICATIONS

  • Flexible work hours to include weekend and holidays in order to meet the demands of a 24 hour operation
  • Strong time management skills
  • Must be able to multi task in order to meet deadline
  • Excellent communication skills in all aspects: verbal, written and non-verbal
  • Must have a minimum of 3-5 years experience in catering sales, or conference services,
  • Appropriate, professional appearance and presentation
  • Strong computer knowledge, with technical ability and/or aptitude to fully use Microsoft Word, Delphi, Excel, Outlook, and other management systems

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Competent at working independently on recurring projects.

ALJSCO Management offers a comprehensive benefits package which includes medical, dental, 401k, a complimentary meal in the associate cafeteria, complimentary parking, a discounted monthly TARC bus pass and much more.

ALJSCO Management is a Drug Free Workplace, creating a culture of care where diversity is welcomed.