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Reservation & Event Coordinator (General Services Department)

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Reservation & Event Coordinator (General Services Department)

Salary

$44,616.00 - $55,501.00 Annually

Location

Detroit, Michigan, MI

Job Type

Certified-Regular Civil Service

Job Number

20261099539GSDDB

Department

General Services

Opening Date

08/05/2026

Closing Date

8/23/2026 11:59 PM Eastern

Bargaining Unit

0500

• Description

• Benefits

• Questions

Description

GENERAL SERVICES DEPARTMENT

Reservation & Event Coordinator

The Reservation and Event Coordinator is responsible for the day to day operations of the Detroit Parks and Recreation Department's Special Events and Permit Office. Provides public contact work for the purpose of planning and coordinating logistics for a variety of events including coordinating reservations and leasing of facilities, parks and public spaces and overseeing associated suppliers and contracts.

Under general supervision, provides leadership and direction to the Special Events Team staff and volunteers. The Reservation and Event Coordinator communicates with their manager on a daily basis, keeping them abreast of issues that may arise. Fulfills a critical role within the leadership structure of the department. The Reservation and Event Coordinator is responsible for developing professional relationships with staff that facilitate teamwork, growth and quality services. Serves as an excellent role model in the areas of communication, programming, and possess the technical skills required to schedule, document and facilitate the efficient service that is expected.

Examples of Duties

• Oversee scheduling of facilities, shelter rentals, parks and public spaces.

• Assist manager with planning and management of various City sponsored events.

• Collect and deposit appropriate fees and charges.

• Compile and submit revenue and activity reports.

• Assist in staff development, as they provide mentoring and guidance to new and existing staff as necessary.

• Maintain confidentiality of all staff related matters.

• Process all onsite paperwork for the execution of events and facilities' management.

• Assist other support personnel in the completion of their work activities.

• Coordinate all activities with ground and building maintenance staff, security and support staff.

• Maintain records of events and charges.

• Promote use of the facilities.

• Attend event planning sessions with clients, inter-department staff and other governmental agencies.

• Attend pre-planning, reoccurring, debrief and crisis resolution meetings.

• Prepare calendar of events.

Minimum Qualifications

• Associate's Degree in recreation, business administration, public administration, public relations, event planning or related field of study.

• One (1) year of experience in event planning, public service, or public contact work which includes revenue collection and bookkeeping methods.

Licensing and Certifications

• Minimum Age Requirement: 18.

• Employees in this class may be required to provide and operate a motor vehicle on a reimbursed mileage basis; valid State of Michigan Driver License required.

• Must pass a pre-employment drug test and will be subject to random drugs tests thereafter.

Equivalency

• Equivalent combinations of education and experience that provide the required knowledge, skills, and abilities will be evaluated on an individual basis.

Supplemental Information

Evaluation Plan

• Interview: 70%

• Evaluation of Training, Experience & Personal Qualifications: 30%

• Total of Interview and Evaluation T.E.P: 100%

Additional points may be awarded for:

• Veteran Points: 0 – 15 points

• Detroit Residency Credit: 15 point

LRD: 07/17/2026

Knowledge Of:

• Department rules, policies and procedures.

• Exemplary customer service principles.

• Proper usage of forms utilized in the program.

• Purposes and objectives of Special Events Management within a governmental agency.

• Emergency procedures, protocols and notification procedures.

Skill In:

• Communicating orally to others to convey information effectively.

• Managing, caring and promoting positive relationships with community members and clients.

• Planning, developing and executing special event logistics.

• Physical agility.

Ability To:

• Collect data effectively.

• Interact tactfully and effectively with clients, community members, department personnel, governmental agency representatives and others.

• Problem solve, identify issues and create an effective plan of action.

• Prioritize and plan work activities.

• Pay great attention to detail.

• Delegate tasks to others.

• Use a personal computer and common office software, including Smartsheet and Spreadsheet Software

PHYSICAL DEMANDS

• This position may involve lifting tables, chairs and other objects needed for event logistical execution.

WORK ENVIRONMENT

• Work is performed within an office environment and may include the use of city facilities, gymnasiums and outside areas.

Candidates considered for placement in this classification may be subject to a Criminal Background Investigation based on the requirements of the position.

The above statements describe the general nature and level of work performed by employees assigned to the class. Incumbents may be required to perform job-related responsibilities and tasks other than those stated in this specification. Specific job duties may vary from position to position. The City of Detroit is an Equal Opportunity Employer. No applicant for employment shall be discriminated against on the basis of race, color, national origin, sex, religion, age, disability, or other criteria prohibited by City, State, or Federal law.

EMPLOYMENT BENEFITS

The City of Detroit offers a competitive and comprehensive employee benefit package. We pride ourselves on the longevity of our employees. Part of the reason for the low turnover rate is the exceptional benefit package listed below. Benefits include, but are not limited to the following:

HEALTH

• Medical - Eligible for hospital, surgical, and prescription drug benefits.

• Dental

• Vision

INSURANCE

• Life Insurance - Optional group insurance available to employee and their family. The City pays 60% of premium for first $12,500 of employee life insurance. Employee may purchase, at own expense, life insurance for spouse and each dependent.

• Long-Term Disability Insurance (Income Protection Plan) - The City offers disability insurance through payroll deductions for persons who become disabled and who are not yet eligible for a service retirement.

PAID TIME OFF

• Sick Leave

• Vacation

• Holidays

OTHER LEAVE BENEFITS

The City also has the following paid and unpaid leaves; funeral leave, Family and Medical Leave, jury duty, military duty leave, unpaid personal leave,

RETIREMENT BENEFITS

City Employees Retirement System

As a regular City employee you automatically become a member of the General Retirement System. This entitles you to a retirement allowance after:

• Completion of thirty (30) years of service;

• At age sixty (60) if you have at least ten (10) years of service, or

• At age sixty-five (65) with eight (8) years of service.

• In the event of disability, other eligibility rules apply);

• An early, actuarially reduced, retirement is offered after you have attained at least twenty-five (25) years of service;

• Employees are vested after ten (10) years of service, regardless of age.

ADVANCEMENT OPPORTUNITIES - Employees have many opportunities for growth and career advancement throughout all City departments and divisions.

Have a successful career with the City of Detroit. Always remember that you are a part of a team with a common Vision of delivering excellent service to the citizens of the City of Detroit.

01

Please indicate your highest level of education completed

• High School Diploma/GED

• Associate's Degree in recreation, business administration, public administration, public relations, event planning or related field of study.

• Bachelor's Degree

• Master's Degree

• PhD/J.D.

• No Education experience

02

How many years of experience in event planning, public service, or public contact work which includes revenue collection and bookkeeping methods.

• Less than 1 year of experience

• 1 to 5 years of experience

• 5 to 10 years of experience

• 10 or more years of experience

• No Experience

03

Describe your work experience in event planning, public service, or public contact work which includes revenue collection and bookkeeping methods.

04

Describe your experience coordinating the scheduling and management of facilities, parks, shelters, or public event spaces, also include processing event-related documentation, collecting fees, and preparing activities.

05

Do you possess a valid State of Michigan Driver's License? Employees in this class may be required to provide and operate a motor vehicle on a reimbursed mileage basis.

• Yes

• No

06

Did you attach your cover letter and resume to your application?

• Yes

• No

Required Question

Employer

City of Detroit

Address

Coleman A. Young Municipal Center 2 Woodward Ave ste 316 Detroit, Michigan, 48226

Website

http://www.detroitmi.gov/Detroit-Opportunities/Find-A-Job

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