Event Operations Manager Jobs in Portland, ME (NOW HIRING)

Oak View Group (OVG) is the global leader in premium live entertainment infrastructure and services, with a platform spanning venue development and end-to-end capabilities across venue management, hospitality, and sponsorship sales. Founded in 2015, the company serves a collection of seven world-class owned venues and a client roster of the most iconic arenas, stadiums, convention centers, music festivals, performing arts centers, and cultural institutions, spanning four continents. 

The Operations Changeover Crew will assist in event setup activities and operations for the facility and provide responsible staff assistance to the Director of Operations. The Cross Insurance Arena Operations Department is seeking motivated individuals to join our team for the upcoming events season. We are hiring multiple positions for our Operations Changeover Crew. This is a great entry-level position for anyone looking to break into the sports and entertainment industry. As part of the Operations Department/Bull Crew, you will assist in the arena conversion from ice hockey to multi-purpose use for concerts, trade shows, comedy acts, monster trucks, Disney on Ice, etc.

This role will pay an hourly rate of $17.00 to $20.00. 

Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching.

This position will remain open until September 4, 2026.

The Cross Insurance Arena is located in Portland, ME, and is home to the Maine Mariners ECHL hockey team. Our arena hosts events ranging from hockey games, comedy acts, concerts, and trade shows with a total fixed seating capacity of 6200 and a max capacity of 8100. 

• Assume management responsibility for all services and activities involved in the operations of all venues and exhibition & convention spaces.
• Perform ice maintenance, including maintaining depth and quality.
• Ice sheet installation/removal-ice in, paint, logos/decals, tempering, flooding, leveling.
• Perform day-to-day building operations, maintenance, and special projects.
• Work with the Operations Department and Bull Crew to convert the arena from a hockey rink to a concert/tradeshow/conference.
• Assist event production/management with show requests.
• Oversee/monitor changeover and housekeeping crews and provide team support as required.
• Maintains departmental equipment and notifies the Operations Manager when repairs are needed.
• Provide excellent customer service to internal and external clients.
• Ensure staff are working safely and are aware of proper safety guidelines.
• Snow removal using the company snowplow truck.
• Lanscaping duties as assigned.
• Exterior trash cleanup from city debris.

• High school diploma or equivalent.
• Ability to effectively communicate using a cell phone through calls, texts, and email.
• Ability to effectively lead a team and manage in a fast-paced, high-pressure environment.
• Knowledge of OSHA standards / requirements.
• Possess superior interpersonal, communication, and leadership skills.
• Ability to communicate clearly and concisely, both orally and in writing.
• Self-motivated and excellent organizational skills.
• Possession of a valid driver's license preferred.
• Ability to work independently and as part of a team. 
• Ability to work long hours, including a varied schedule of days, nights, weekends, and holidays.
• Must be able to lift heavy objects frequently.

At OVG, we understand that to continue positively disrupting the sports and live entertainment industry, we need a diverse team to help us do it. We also believe that inclusivity drives innovation, strengthens our people, improves our service, and raises our excellence. Our success is rooted in creating environments that reflect and celebrate the diverse communities in which we operate and serve, and this is the reason we are committed to amplifying voices from all different backgrounds.

Oak View Group is committed to equal employment opportunity. We will not discriminate against employees or applicants for employment on any legally recognized basis ("protected class") including, but not limited to veteran status, uniform service member status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other protected class under federal, state, or local law.

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