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Event Operations Manager Jobs in Newton, MA (NOW HIRING)

Marriott

Senior Events Manager

Boston, MA · On-site

CORE WORK ACTIVITIES Executing Event Operations Solve problems and/or suggest alternatives to ... Manages customer budgets to maximize revenue and meet customer needs. Oversees his/her customer ...

Marriott International

Senior Events Manager

Boston, MA · On-site

$85K - $109K/yr

Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on ...

Village Tavern

Event & Catering Sales Manager

Salem, MA · On-site

$65K - $100K/yr

Position does not require on premise management of parties but does require perfect communications ... with the event operations team to ensure seamless execution and customer satisfaction.

Planned Companies

Operations Manager

Boston, MA · On-site

Planned Companies - Operations Manager (6-12 month assignment) Location : Boston MA Salary : $70 ... Must be able to proactively learn about all events, happenings, restaurants, etc. in the local ...

Planned Companies

Operations Manager

Boston, MA

Planned Companies - Operations Manager (6-12 month assignment) Location : Boston MA Salary : $70 ... Must be able to proactively learn about all events, happenings, restaurants, etc. in the local ...

Planned Companies

Operations Manager

Boston, MA

Planned Companies - Operations Manager (6-12 month assignment) Location : Boston MA Salary : $70 ... Must be able to proactively learn about all events, happenings, restaurants, etc. in the local ...

Raising Cane's

Operations Manager

Marlborough, MA · On-site

$25/hr

Early closure for company events * Casual Work Attire * Perkspot Employee Discount Programs ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Framingham, MA

$25 - $26/hr

Early closure for company events * Casual Work Attire * Perkspot Employee Discount Programs ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25 - $26/hr

Early closure for company events * Casual Work Attire * Perkspot Employee Discount Programs ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

Raising Cane's

Operations Manager

Framingham, MA · On-site

$25 - $26/hr

Early closure for company events * Casual Work Attire * Perkspot Employee Discount Programs ... The Operations Manager (OM) is responsible for supporting the Restaurant Leader in leading ...

RHO RESIDENTIAL LLC

Operations Manager

East Boston, MA · On-site

$65K/yr

The Operations Manager will ensure that an exceptional level of customer service is always ... events, transportation, directions, local businesses, and economic trends, of the property's market ...

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All JobsEvent Operations JobsEvent Operations Manager JobsEvent Operations Manager Jobs in Newton, MA

Event Operations Manager information

See Newton, MA salary details

$23K

$65.9K

$100.4K

How much do event operations manager jobs pay per year?

As of Aug 18, 2026, the average yearly pay for event operations manager in Newton, MA is $65,880.00, according to ZipRecruiter salary data. Most workers in this role earn between $53,200.00 and $77,300.00 per year, depending on experience, location, and employer.

What does an event operations manager do?

An Event Operations Manager is responsible for overseeing the planning, coordination, and execution of events to ensure everything runs smoothly. Their duties include managing logistics, supervising staff, coordinating with vendors, and addressing any issues that arise during the event. They work closely with clients to understand their needs and ensure that each event meets expectations and stays within budget. Strong organizational and communication skills are essential for this role.

What are the key skills and qualifications needed to thrive as an event operations manager?

To thrive as an Event Operations Manager, you need strong organizational skills, event planning experience, and often a degree in hospitality, event management, or a related field. Familiarity with event management software, budgeting tools, and logistics platforms is typically required. Outstanding communication, problem-solving abilities, and leadership are essential soft skills for managing teams and client relationships. These skills ensure smooth event execution, client satisfaction, and the ability to handle unexpected challenges effectively.

What are some common challenges event operations managers face during large-scale events, and how can they effectively address them?

Event Operations Managers often encounter challenges such as last-minute changes, vendor delays, and coordination of large teams during high-profile events. To address these, it's essential to maintain detailed contingency plans, foster clear communication with all stakeholders, and stay adaptable under pressure. Building strong relationships with vendors and ensuring regular briefings with the event team can help mitigate disruptions and keep the event running smoothly.

What is the difference between Event Operations Manager vs Event Coordinator?

AspectEvent Operations ManagerEvent Coordinator
ResponsibilitiesOversees overall event logistics, manages teams, and ensures smooth executionAssists with planning, coordinates vendors, and manages event setup
Required SkillsLeadership, project management, problem-solvingCommunication, organization, multitasking
Work EnvironmentManagement level, often in office and on-sitePrimarily on-site during events
CertificationsEvent planning or management certifications preferredEntry-level certifications or experience often sufficient

The Event Operations Manager typically holds a higher-level role with responsibilities for overseeing entire events and managing teams, while the Event Coordinator focuses on assisting with planning and executing specific event tasks. Both roles require strong organizational skills, but the manager position involves more leadership and strategic oversight.

What job categories do people searching Event Operations Manager jobs in Newton, MA look for?

The top searched job categories for Event Operations Manager jobs in Newton, MA are:

What cities near Newton, MA are hiring for Event Operations Manager jobs?

Cities near Newton, MA with the most Event Operations Manager job openings:

Event Operations Manager jobs near you
Infographic showing various Event Operations Manager job openings in Newton, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 18% Part Time, 1% Temporary, and 2% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $65,880 per year, or $31.7 per hour.

Senior Events Manager

Marriott

Boston, MA • On-site

Full-time

Re-posted yesterday

Marriott International rating

6.4

Company rating: 6.4 out of 10

Based on 1,186 frontline employees who took The Breakroom Quiz

54th of 108 rated hotels

Job description

JOB SUMMARY

Prepares all event documentation and coordinates with Sales, property departments and customer to ensure consistent, high level service throughout the pre-event, event and post-event phases of property events. This position primarily handles complex events. Ensures a seamless turnover from sales to service back to sales. Recognizes opportunities to maximize revenue by up-selling and offering enhancements to create outstanding events. Supports and acts on behalf of the Director of Event Management or Director of Event Planning and Operations in his/her absence. Serves as the event planner's primary contact (following turnover) on property and is responsible for his/her experience.

CANDIDATE PROFILE

Education and Experience

High school diploma or GED; 2 years experience in the event management or related professional area.

OR

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

CORE WORK ACTIVITIES

Executing Event Operations

Solve problems and/or suggest alternatives to previous arrangements if necessary.

Leads pre-event and post-event meetings for assigned groups.

Identifies operational challenges associated with his/her group and works with the property staff and customer to solve these challenges and/or develop alternative solutions.

Manages customer budgets to maximize revenue and meet customer needs.

Oversees his/her customer experiences from file turnover through the post event phase until turnover back to sales.

Conducts pre- and post-event meetings as required to review/communicate group needs and feedback.

Manages group room blocks and meeting space for assigned groups.

Adheres to all standards, policies, and procedures.

Celebrates successes and publicly recognizes the contributions of team members.

Executing the Sales and Marketing Strategy

Up-sells products and services throughout the event process.

Participates in customer site inspections and assists with the sales process when necessary.

Acts as liaison between field sales person and customer throughout the event process (pre-event, event, post-event).

Managing Profitability

Manages revenue and profitability associated with events.

Forecasts group sleeping rooms and event revenue (catering and audio-visual) for his/her groups.

Reviews billing and payments with clients.

Providing Exceptional Customer Service

Interacts with guests to obtain feedback on product quality and service levels.

Handles guest problems and complaints.

Makes presence known to customer at all times during entire event process.

Follows up with customer post-event.

Greets customer during the event phase and hands-off to the Event Operations team for the execution of details.

Strives to improve service performance.

Sets a positive example for guest relations.

Reviews comment cards and guest satisfaction results with associates.

Coordinates and communicates verbally and in writing with customer (internal and external) regarding event details.

 
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated.Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.When you join the Sheraton family, you become a member of its global community. We've been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you're a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be 'The World's Gathering Place'. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.

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