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Evening Technical Support Jobs in Riverside, CA (NOW HIRING)

San Manuel Casino

A/V Tech - VIBE

Highland, CA · On-site

$37K - $46K/yr

... technical programming and support for atmospheric based audio visual (A/V) systems. Provides ... Incumbents may be required to work evening, weekend and holiday shifts. Must be able to work in a ...

RimePro Inc

Mechanical Project Engineer

Riverside, CA

$90K - $110K/yr

Provide technical support and troubleshooting assistance for HVAC and mechanical installations ... Some evening or weekend work may be necessary depending on project deadlines. If you have a passion ...

RimePro Inc

Plumbing Project Manager

Irvine, CA · On-site

$120K - $150K/yr

Resolve project-related issues efficiently and provide technical support as needed. * Prepare and ... Some evening or weekend work may be necessary depending on project deadlines. If you are a skilled ...

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All JobsEvening Technical Support JobsEvening Technical Support Jobs in Riverside, CA

Evening Technical Support information

See Riverside, CA salary details

$15

$27

$46

How much do evening technical support jobs pay per hour?

As of Jul 13, 2026, the average hourly pay for evening technical support in Riverside, CA is $27.17, according to ZipRecruiter salary data. Most workers in this role earn between $20.05 and $29.62 per hour, depending on experience, location, and employer.

What are evening technical support jobs?

Evening technical support jobs involve assisting customers or clients with technical issues during the evening hours, typically outside standard business times. These roles are crucial for companies that offer 24/7 support or cater to customers in different time zones. Duties often include troubleshooting software or hardware problems, answering technical inquiries, and ensuring users can resolve their issues efficiently. Evening technical support professionals may work remotely or onsite, and strong communication and problem-solving skills are essential.

What are the typical challenges faced by Evening Technical Support specialists, and how can they effectively address them?

Evening Technical Support specialists often encounter challenges such as handling high-priority issues with limited on-site resources or support from other departments that operate mainly during standard business hours. To effectively address these challenges, it's important to develop strong problem-solving skills, maintain clear documentation, and proactively communicate with daytime teams for seamless handovers. Additionally, being adaptable and resourceful helps specialists manage unexpected technical issues that may arise outside of regular hours. Building a network with colleagues across shifts also supports efficient knowledge sharing and issue resolution.

What are the key skills and qualifications needed to thrive as an Evening Technical Support Specialist, and why are they important?

To thrive as an Evening Technical Support Specialist, strong troubleshooting abilities, technical knowledge of hardware and software, and typically at least a high school diploma or relevant IT certification are required. Familiarity with ticketing systems, remote desktop tools, and knowledge bases is essential for resolving customer issues efficiently. Excellent communication, patience, and problem-solving skills help build rapport and address user concerns effectively, especially during non-standard hours. These skills ensure timely and accurate support, maintain service quality, and contribute to customer satisfaction during critical evening shifts.

What is the difference between Evening Technical Support vs Night Technical Support?

AspectEvening Technical SupportNight Technical Support
Work HoursTypically 4 PM to 12 AMUsually 12 AM to 8 AM
CertificationsIT certifications like CompTIA A+, Network+Same as Evening Support, often requiring on-call skills
Work EnvironmentOffice or remote, customer-facingRemote or on-site, often less customer interaction
Industry UsageIT support, tech companies, call centersIT support, data centers, 24/7 operations

Both Evening and Night Technical Support roles involve troubleshooting and assisting users with technical issues. The main difference lies in their work hours, with Evening Support typically ending around midnight, while Night Support covers overnight shifts. Certifications and skills required are similar, focusing on IT knowledge and problem-solving. The choice depends on your preferred work schedule and environment.

What cities near Riverside, CA are hiring for Evening Technical Support jobs? Cities near Riverside, CA with the most Evening Technical Support job openings:
Evening Technical Support jobs near you

Technical Support Specialist, Monitoring

Nihon Kohden USA

Irvine, CA • On-site

$25 - $40/hr

Other

Posted 26 days ago

Job description

The Technical Support Specialist, Monitoring is responsible for providing technical support to customers in support of windows-based medical devices and applications. The Technical Support Specialist, Monitoring will interact directly with the customer and provide support for information and/or order status requests, answer part-related inquires, provide level 1 technical support, and escalate technical issues to Technical Support 2 or Technical Support 3 when necessary.

Essential Functions and Duties

  • Provide support for incoming customer technical issues by providing resolution or escalating in a timely manner
  • Provide support for customer requests for repair status, documentation, software, or part numbers
  • Provide support for requests for technical assistance by internal customers
  • Perform follow up support related to TSS2 or TSS3 issues
  • Diagnose and resolve hardware, software, and configuration issues using a combination of documented troubleshooting processes and creative problem solving
  • Assist customers with system configuration, software updates, and interoperability issues
  • Provide follow up with customers regarding repair costs and purchase order requests
  • Provide follow up support for QA requests by contacting customers to request additional information
  • Adhere to all company policies, procedures, and business ethics codes
  • Duties may be modified or assigned at any time based on business need

Qualifications

Education / Certification / Experience Required:

  • Bachelors of Science degree in Biomedical Engineering, Computer Science, Biological Sciences, Information Technology, or related technical field related discipline preferred; relevant education and experience accepted in lieu of degree.
  • 2+ years of help desk, Ticket tracking experience preferred.
  • Relevant certifications such as CBET, EEG, or CompTIA A+, or equivalent knowledge preferred
  • Windows XP, 7, 10 Professional operating systems experience.
  • Experience with Microsoft Office Suite.
  • Level and compensation depend on location, experience, education and skills.

Competencies Required:

  • Ability to follow written and verbal direction and established processes/policies.
  • Excellent customer service and organizational skills.
  • Demonstrated ability to solve problems and troubleshoot
  • Strong record-keeping skill: ability to follow through and document issues and resolutions.
  • Must be able to communicate verbally and in writing, and to receive and understand verbal and written instructions in English.
  • Able to work effectively both independently and in a collaborative team environment.

Compensation

The anticipated range for this position is an hourly rate of $25.00 to $40.00 Actual placement within the range is dependent on multiple factors, including but not limited to skills, education, experience and location.

Perks and Benefits

Visit our Career page to learn more about Perks & Benefits and working at Nihon Kohden America

Working Conditions

Schedule: The regular hours for this full-time position are 8:00 a.m. to 5:00 p.m., MondayFriday, unless otherwise stated by the department manager. Holiday, weekend, and evening work hours may be required. Regular hours may vary due to the needs of the organization or department and are subject to change at any time at the Companys discretion.

Physical: Generally may require some reaching, bending, stooping, squatting, crawling, kneeling, pushing, pulling, lifting, carrying up to 20 pounds, finger dexterity, repetitive motions, standing, walking, sitting, hearing, visual acuity, and color vision. More specific details may be provided as needed or requested.

Travel: Minimal

Access to Customer Sites: Not Required

Nihon Kohden America is committed to maintaining a professional and respectful workplace free from discrimination, harassment, and retaliation and welcomes all qualified candidates to apply. Employment decisions are based on qualifications, experience, and business needs, without regard to legally protected characteristics. This policy applies to all employment actions, including recruitment, hiring, promotion, compensation, training, and other workplace practices.

Nihon Kohden America complies with all applicable federal, state, and local laws regarding equal employment opportunity. Employees and applicants will not be subject to harassment or retaliation for asserting their legal rights. Questions or concerns regarding this policy may be directed to Human Resources at HREmployeeServices@nihonkohden.com.

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