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Description

Field Technician

Enterprise Network Installation Field Operations

Field Operations

Travel: Up to 75%

Position Overview

The Field Technician performs hands-on installation, cutover, and validation of enterprise network infrastructure at commercial locations nationwide - primarily active QSR and retail environments. Work includes deploying and configuring managed firewalls, switches, wireless access points, cellular backup routers, and IP power management devices, as well as decommissioning legacy equipment and verifying full end-to-end connectivity across all site systems. The ideal candidate is technically sharp, detail-oriented, and comfortable operating independently at a job site from early morning through completion.

Key Responsibilities

• Stage, rack, mount, and cable enterprise network equipment - firewalls (HA pairs), managed switches, wireless access points, cellular backup routers, and IP power controllers - per project wiring specifications
• Execute structured network cutovers: follow power-on sequencing, migrate patch cables from legacy switches to new infrastructure, and manage site downtime within defined windows
• Perform pre- and post-installation validation: run speed tests, verify WAN failover, confirm VPN connectivity, and test all site-connected devices (POS, kiosks, printers, displays, payment terminals)
• Work through guided deployment tooling (web-based or software validation platforms) to complete configuration sections in sequence and resolve flagged errors before proceeding
• Coordinate on-site with the location manager: verify site readiness before beginning, communicate during service interruptions, and confirm full operations at each milestone
• Label and document all cabling; capture pre- and post-installation photos; complete digital work orders and project tracking entries in real time
• Decommission legacy equipment, box for return shipment, and complete exit procedures per project closeout requirements

Skills at a Glance

Networking- Managed firewalls, HA pairs, managed switches, VLANs, PoE, VPN, WAN failover

Wireless- Enterprise APs, PoE injectors, ceiling mounting, connectivity validation

Cellular / WAN- Cellular backup routers, SIM installation, LTE/5G verification, dual-WAN failover

Cabling- Cat5e/Cat6, RJ-45/RJ-11/coaxial, color-coded patch cables, labeling, documentation

Power Mgmt- IP-controlled power strips/PDUs, outlet mapping, remote reboot

Site Systems- POS terminals, KDS displays, kiosks, payment devices, digital menu boards

Software- Web-based deployment/validation tools, project tracking platforms, remote access utilities

Tools- Cable tester (8-pin), toner/probe, cordless drill, fish tape/glow rods, 12 ft ladder

Required Personal Tools

Technicians must arrive equipped with: 8 ft ladder RJ-45 crimp tool Ethernet cable tester (simultaneous 8-pin display) Cable toner & probe Cordless drill Fish tape / glow rods Flashlight (not phone) Smartphone

Work Environment

Commercial and retail sites - including active restaurants and storefronts - with variable conditions: kitchen heat, noise, and customer foot traffic. Early-morning starts and late evening starts required. Regional travel up to 75%. Installations typically run 5-8 hours and may extend based on site conditions.

Essintial is an equal opportunity employer. This job description is not exhaustive and may be amended at any time.

#EES25

Requirements

Required Qualifications

• 3-5+ years of field experience in low-voltage cabling, network installation, or telecommunications
• Hands-on experience with structured cabling: Cat5e/Cat6 installation, termination, and testing (RJ-45, RJ-11, coaxial)
• Working knowledge of networking fundamentals - TCP/IP, VLANs, DHCP, DNS, PoE, and basic firewall and switch concepts
• Experience racking, mounting, and cabling commercial-grade network equipment (managed switches, firewalls, routers)
• Ability to read and follow detailed port-mapping tables, color-coded wiring diagrams, and multi-step technical procedures without deviation
• Proficient with cable testing tools (toner/probe, 8-pin cable tester) and basic network diagnostics (ping, traceroute)
• Disciplined documentation habits: cable labeling, photo deliverables, and digital work-order completion
• Valid driver's license, reliable transportation, and ability to pass a background check and drug screening
• Available for early-morning starts and flexible scheduling including weekends; willing to travel regionally up to 75%
• Able to lift 50 lbs. regularly, work on ladders up to 12 ft, and sustain physical activity throughout an 8-hour

Preferred Qualifications

• CompTIA Network+, BICSI Installer, or equivalent networking/cabling certification
• Experience with cloud-managed networking platforms (Cisco Meraki, Fortinet, or similar)
• Familiarity with cellular backup routers, SIM installation, and LTE/5G failover verification
• Prior experience in QSR, retail, or hospitality environments with POS systems, kitchen display systems, or kiosk hardware
• Experience using project tracking and documentation platforms (Smartsheet, ServiceNow, or similar)