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Overview

As the Senior Director, AI Services and Software Product Management, you will be guided by the vice president of Product Management and Production and responsible for understanding core technology trends and applying them to product strategy across hardware, device firmware, API, security, cloud services, software applications, and developing an ecosystem of third-party programs.

Responsibilities

• Creation of new revenue generating professional services and software solutions leveraging AI
• Desire to drive transformation within the organization and create change
• Responsible for the entire service life cycle from concept to end of life.
• Strategy and analysis activities in coordination with SIICA strategy and objectives.
• Develop a team of managers to grow subordinate team members
• Work closely with sales leadership to build a revenue generating professional services organization
• Direct efforts of competitive analysis to keep abreast of current market conditions and trends.
• Reviews the development and implementation of activities related to pricing, programs, sell-through forecasting, collateral materials development, public relations interface, and general marketing support as required by the product segment.
• Based on an in-depth survey of market needs, develop product strategy recommendations necessary for inclusion in future products and present them as a proposal to management.
• Responsible for delivering product planning unit forecast plans along with sell-through strategy.
• Assists in the preparation/presentation of special major account presentations.
• Reviews/coordinates major account support needs (e.g., product tests, product delivery coordination, etc.).
• Assists the product/sales training and Support departments with required component development.
• Worked collaboratively with other Sr. Product Managers and Product Managers, under the direction of the VP of Product Management and Production, on special projects and R&D to develop coordinated full-line strategy proposals and presentations.
• Reviews engineering designs, user stories, and specifications and provides feedback to Sharp Japan for new services and applications.

Position Requirements

• Prior experience in a leadership role in product management, with a minimum ten years experience in product management and/or partner programs, preferably in the office equipment or IT industry.
• Demonstrated understanding of product lifecycle management
• Understanding of business process requirements and integration between SaaS offerings and IT/Operations infrastructure, including ERP and Dispatch/Ticketing systems.
• Experience developing 3rd party relationships and program
• Ability to work with developers, understand high level design architecture, including AI and ML concepts
• Working knowledge of office technology enabling software applications, including Document Management, Device Management, Cost Accounting, Security.
• Strong knowledge of Computer Hardware, Software, and Networks.
• Experience working with Agile and Kanban development styles
• Advanced experience with product strategy formulation and market trends and analysis.
• Bachelor's degree in business, Marketing, Engineering, or Computer Science or related business experience.
• Frequently requires early morning or evening video calls due to timezone differences with Japan, Europe, and other locations
• Up to 50% travel primarily in the US.

About Sharp Imaging and Information Company of America (SIICA)

Sharp Imaging and Information Company of America (SIICA) is a division of Sharp Electronics Corporation, the U.S. subsidiary of Japan's Sharp Corporation, a global technology company which has been named to Fortune magazine's World's Most Admired Company List. Sharp strives to help businesses achieve Simply Smarter work by helping companies manage workflow efficiently, create immersive and engaging environments, and increase productivity. SIICA offers a full suite of secure printer and copier solutions, professional and commercial visual displays and projectors, software management and productivity software and markets durable Dynabook laptops. As a total solutions provider, Sharp has a reputation for innovation, quality, reliability, and industry-leading customer support expertise. 

Employee perks 

• Comprehensive, family-friendly healthcare plans (medical, dental, vision).
• 401k retirement plan with a competitive match and plenty of financial support tools.
• Employee Assistance Plan to care for you and your family's mental and behavioral health, balance, and support.  Financial protection for you and your family (life insurance and disability insurance)
• Rewarding and holistic wellness program.
• Training, professional development, and mentorship
• Full suite of voluntary insurance benefits for financial planning (auto, home, ID protection and legal)
• Dynamic culture eager to innovate, enhance diversity, and work smarter.