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Evening Remote Health Insurance Customer Service Jobs in Ohio

Educate customers on available health plans, benefits, products, and services * Recommend solutions ... A 100% remote work environment * Instructor-led virtual training designed to prepare you for your ...

Customer Service Representative

Columbus, OH · Remote

$14.50 - $19.75/hr

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate ... Health Insurance after 30 days! * Sick time * 8 paid holidays * Same day pay available * Medical ...

This is a remote role; but must reside within 50 miles of the Columbus, OH Office at 2550 Corporate ... Health Insurance after 30 days! * Sick time * 8 paid holidays * Same day pay available * Medical ...

Remote Customer Service Specialist

Toledo, OH · On-site +1

$16.75 - $22.25/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

Cleveland, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

Cincinnati, OH · On-site +1

$16.25 - $21.50/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

Dayton, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

Remote Customer Service Specialist

Columbus, OH · On-site +1

$16.50 - $21.75/hr

Job Title : Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based ... Comprehensive benefits including health, dental, vision, 401k, and paid time off * 100% remote work ...

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Showing results 1-20

Evening Remote Health Insurance Customer Service information

What is the difference between Evening Remote Health Insurance Customer Service vs Remote Health Insurance Claims Specialist?

AspectEvening Remote Health Insurance Customer ServiceRemote Health Insurance Claims Specialist
Required CredentialsHigh school diploma, customer service experience, health insurance knowledgeHigh school diploma, claims processing experience, insurance certifications often preferred
Work EnvironmentRemote, customer-facing, scheduled evening shiftsRemote, processing claims, often during standard business hours or flexible shifts
Employer & Industry UsageHealth insurance companies, customer service centersInsurance providers, claims processing departments
Search & Comparison IntentCustomer service roles, evening remote jobs, health insurance supportClaims processing roles, insurance claims jobs, remote claims specialist

The main difference is that Evening Remote Health Insurance Customer Service focuses on assisting customers with inquiries and policy support during evening hours, while Remote Health Insurance Claims Specialist handles claims processing and verification. Both roles require insurance knowledge but differ in daily tasks and shift timing.

What are the most commonly searched types of Remote Health Insurance Customer Service jobs in Ohio?

The most popular types of Remote Health Insurance Customer Service jobs in Ohio are:

What cities in Ohio are hiring for Evening Remote Health Insurance Customer Service jobs?

Cities in Ohio with the most Evening Remote Health Insurance Customer Service job openings:

Health Insurance Inside Sales Representative

Cincinnati, OH • Remote


360care
Health Care and Social Assistance • 51 - 200 employees

7.8

Company rating: 7.8 out of 10

Based on 5 frontline employees who took The Breakroom Quiz

People enjoy working here

Good employer

Respectful managers


Full-time

Medical

Re-posted 26 days ago


Job description

Overview

*Fully Remote. Health insurance license required* 

Base Salary + Uncapped Commission

Must be located in OH

Health insurance Inside Sales Representatives are responsible for phone sales, following up on prospects and assisting with enrollment forms.

Responsibilities
  • Sourcing new sales opportunities and establishing leads through outbound calls, emails and follow up.
  • Must have Health Insurance license within 45 days of employment.
  • Develop sales opportunities by researching and identifying potential sales, soliciting new leads and building relations.
  • Understand and maintain awareness of customer needs, qualifications and requirements.
  • Assess competitors by analyzing and summarizing competitor benefits then identifying sales opportunities.
  • Route customers to the appropriate departments for further development and resolution.
  • Educate family members and guardians on the benefits available to those residing at the facilities we service.
  • Responsible for handling customer inquiries promptly and effectively in a fast-paced, team-oriented environment.
  • Maintains and improves quality results by following standards; recommending improved policies and procedures.
  • Maintain job knowledge by studying pertinent laws and differing state requirements; participating in routine educational requirements by law.
  • Maintains equipment and systems by troubleshooting, reporting and tracking problems.
  • Travel up to 25% of the time.
  • Completes pre-calls to responsible parties for nursing home residents to inform them of the benefit programs.
  • Follow up to make sure prospects have received materials sent to them.
  • Assist with enrollment forms when needed and answer any questions from prospects.
  • Maintains strong knowledge of company services provided to customer.
  • Actively supports and complies with all components of the Company compliance program, including, but not limited to, completion of training and reporting of suspected violations of law and Company policy.
  • Maintains confidentiality of all information; always abides with HIPAA and PHI guidelines.
  • To work remotely, it is expected you will have a reliable, nonpublic high-speed internet connection with sufficient bandwidth to participate in all work-related activities. Any interruptions in service should be immediately reported to your manager.  
  • Reacts positively to change and performs other duties as assigned.
Qualifications
  • BA/BS degree or equivalent work experience preferred; High school diploma required.
  • 2+ years of inside sales experience (phone sales preferred)
  • Accident and Health Insurance License preferred, but not required.
  • Proven inside sales experience preferred with established track record of over-achieving quotas.
  • Strong phone presence and experience making multiple calls per day.
  • High attention to detail and strong customer service skills.
  • Excellent verbal, written and listening communication skills.
  • Ability to multi-task, prioritize and manage time effectively.
  • Strong computer skills required.
  • Familiar with Salesforce or similar CRM.
  • Demonstrated success with health insurance sales.

 

We will only employ those who are legally authorized to work in the United States. Any offer of employment is conditional upon the successful completion of a background investigation and drug screen.

Employment Type: OTHER


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