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Evening Remote Customer Service Representative Jobs in Utah

DGI Supply

Customer Service Representative

Salt Lake City, UT · On-site +1

$23/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

The Customer Service Representative will be responsible for answering phone calls, replying to ... Ability to multi-task REMOTE/HYBRID WORK REQUIREMENTS : In order to work remotely the Employee Must:

HMG Careers

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Customer Service and Sales

Corinne, UT · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

AppleOne

French Bilingual CSR/Data Entry

Ogden, UT · Remote

$50K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Job Summary We are seeking a French Bilingual CSR/Data Entry professional for a temp-to-hire remote opportunity supporting customers in a structured insurance contact center environment. This French ...

Romex Pest Control

Customer Service Manager

Pleasant Grove, UT · Remote

$60K - $70K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

We're looking for a Customer Service Manager who's ready to guide a talented CSR team, sharpen ... Ensure remote team members feel connected, supported, and included as valued members of the team ...

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Evening Remote Customer Service Representative information

What is the difference between Evening Remote Customer Service Representative vs Customer Support Specialist?

AspectEvening Remote Customer Service RepresentativeCustomer Support Specialist
CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or higher; customer service or technical support experience
Work EnvironmentRemote, evening hours, customer interaction via phone or chatRemote or on-site, may include day shifts, customer or technical support
Industry UsageCommon in retail, telecom, and service industriesUsed across various industries including tech, retail, and healthcare
Search & Comparison IntentFocuses on evening remote customer service rolesBroader customer support roles, including technical support

The Evening Remote Customer Service Representative primarily handles customer inquiries during evening hours remotely, focusing on general customer service. Customer Support Specialist roles may include technical support and can occur during various shifts. Both roles require similar credentials and are used across multiple industries, but the Customer Support Specialist often involves more technical knowledge.

What are the key skills and qualifications needed to thrive as an evening remote customer service representative, and why are they important?

To thrive as an Evening Remote Customer Service Representative, you need strong communication skills, problem-solving abilities, and a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, call center platforms, and basic computer literacy are typically required. Patience, active listening, and self-motivation help you excel in addressing customer concerns independently and empathetically. These skills ensure effective customer interactions, timely resolution of issues, and sustained client satisfaction in a remote work environment.

What are some common challenges faced by evening remote customer service representatives and how can they be managed?

Evening Remote Customer Service Representatives often encounter challenges such as handling a higher volume of customer inquiries during peak hours, managing work-life balance with non-traditional hours, and maintaining effective communication with team members who may work different shifts. Successful representatives develop strong time management skills, use digital communication tools to stay connected with their team, and practice self-care to avoid burnout. Employers typically offer training and resources to help navigate these challenges, ensuring representatives feel supported and engaged, even while working remotely in the evenings.

What does an evening remote customer service representative do?

An Evening Remote Customer Service Representative handles customer inquiries, provides support, and resolves issues during evening hours while working from a remote location. Their duties often include answering phone calls, responding to emails or chats, processing orders, and assisting with account or product questions. This role is ideal for those who prefer flexible, non-traditional work hours and are comfortable using technology to communicate with customers and manage tasks from home.

What are the most commonly searched types of Remote Customer Service Representative jobs in Utah?

The most popular types of Remote Customer Service Representative jobs in Utah are:

What cities in Utah are hiring for Evening Remote Customer Service Representative jobs?

Cities in Utah with the most Evening Remote Customer Service Representative job openings:

Evening Remote Customer Service Representative jobs near you

Remote Customer Service Representative

Sweet Epic Travels

Salt Lake City, UT • Remote

$15.50 - $21/hr

Full-time

Re-posted 7 days ago

Job description

Overview

Join our Sweet Epic Travels dynamic team as a Remote Customer Service Representative, where your enthusiasm and dedication will elevate client interactions and foster lasting relationships. In this energized role, you will serve as the primary point of contact for clients, ensuring their needs are met with professionalism and care. Your proactive approach will help streamline communication, enhance customer satisfaction, and support the overall success of our client engagement strategies. This paid position offers an exciting opportunity to develop your skills in sales, customer service, and communication—all from the comfort of your home.

Duties

  • Act as the main liaison for clients, providing exceptional service through various communication channels
  • Manage client inquiries related to insurance sales, benefits administration, and general account questions
  • Conduct outbound telemarketing efforts to promote services and identify new sales opportunities
  • Negotiate terms and solutions with clients to meet their needs while aligning with company policies
  • Support sales administration tasks such as processing documentation, updating records, and tracking client interactions
  • Analyze client data to identify trends, improve service delivery, and recommend tailored solutions
  • Collaborate with marketing teams to implement strategies that enhance client engagement and retention

Requirements

  • Proven experience in outside sales, retail sales, or telemarketing roles with a focus on customer interaction
  • Strong negotiation skills combined with excellent communication abilities in multiple languages; bilingual proficiency is a plus
  • Familiarity with sales administration processes and analysis skills to interpret client data effectively
  • Knowledge of insurance sales or benefits administration is highly desirable
  • Exceptional customer service skills with a clear understanding of HIPAA regulations when handling sensitive information
  • Ability to work independently in a remote setting while maintaining high productivity and organization
  • Multilingual capabilities to serve diverse client populations effectively

Embark on a rewarding journey where your energy fuels exceptional client experiences! We're committed to supporting your growth through comprehensive training and ongoing development opportunities. Join us today to make a meaningful impact while advancing your career in a vibrant, remote environment.

Benefits:

  • Flexible schedule
  • Work from home

Work Location: Remote


Apply