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Evening Phone Bank Jobs (NOW HIRING)

Union Bank

Regional Relationship Banker 1

Grand Rapids, MI · On-site

$17.75 - $23.25/hr

Familiar with and abides by all bank regulations Working Conditions of the Job * Some evening and ... Professional phone etiquette required for both internal and external communication. * This position ...

Santa Cruz County Bank

Universal Banker

Scotts Valley, CA · On-site

$27 - $31.50/hr

The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in ... Regular, predictable attendance is required; including the occasional evening and weekend work as ...

West Coast Community Bank

Universal Banker

Watsonville, CA · On-site

$27 - $31.50/hr

Who We Are West Coast Community Bank is a top-rated community bank with a focus on serving the ... Regular, predictable attendance is required; including the occasional evening and weekend work as ...

West Coast Community Bank

Universal Banker

Watsonville, CA · On-site

$27 - $31.50/hr

The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in ... Regular, predictable attendance is required; including the occasional evening and weekend work as ...

Santa Cruz County Bank

Universal Banker

Watsonville, CA · On-site

$27 - $31.50/hr

The Bank is a leading SBA lender in Santa Cruz County and Silicon Valley and a top USDA lender in ... Regular, predictable attendance is required; including the occasional evening and weekend work as ...

Sowega Rising Inc

Community Canvasser

Albany, GA · On-site

$20/hr

Occasional evening or weekend shifts may be required based on program scheduling. * Virtual outreach shifts (phone banking or texting) may be assigned when field canvassing is not possible. Equal ...

Sowega Rising Inc

Community Canvasser

Albany, GA

$20/hr

Occasional evening or weekend shifts may be required based on program scheduling. * Virtual outreach shifts (phone banking or texting) may be assigned when field canvassing is not possible. Equal ...

Sowega Rising Inc

Community Canvasser

Albany, GA · On-site

$20/hr

Occasional evening or weekend shifts may be required based on program scheduling. * Virtual outreach shifts (phone banking or texting) may be assigned when field canvassing is not possible. Equal ...

Technology Credit Union

Relationship Banker

San Jose, CA · On-site

$22 - $28.75/hr

... phone campaigns) for the purpose of generating new business, strengthening relationships, and ... Occasional extended early morning or late evening hours, and weekends, typically with advance ...

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Evening Phone Bank information

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$16

$19

How much do evening phone bank jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for evening phone bank in the United States is $16.35, according to ZipRecruiter salary data. Most workers in this role earn between $14.66 and $19.23 per hour, depending on experience, location, and employer.

What is an evening phone bank?

An Evening Phone Bank job typically involves making or receiving calls during evening hours, usually for organizations such as political campaigns, nonprofits, or customer service centers. The main responsibilities include contacting people to conduct surveys, provide information, solicit donations, or gather support for a cause. Workers are often expected to follow scripts, record responses, and handle questions or concerns from those they contact. This role requires good communication skills, reliability during scheduled shifts, and the ability to work in a fast-paced environment. Evening Phone Bank jobs are often part-time and may offer flexible hours to accommodate workers' schedules.

What are the key skills and qualifications needed to thrive as an evening phone bank representative?

To thrive as an Evening Phone Bank representative, you need strong verbal communication skills, basic computer literacy, and often a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software and phone systems is typically required. Excellent listening skills, patience, and a friendly demeanor help build rapport and effectively address customer needs. These skills are crucial for providing quality service, meeting call targets, and ensuring positive customer experiences during evening hours.

What are some common challenges faced by evening phone bank employees, and how can they be managed effectively?

Evening Phone Bank employees often encounter challenges such as high call volumes during peak hours, managing difficult or unresponsive callers, and maintaining energy and focus throughout late shifts. To manage these challenges, it's important to develop strong communication skills, use call scripts effectively, and take scheduled breaks to prevent burnout. Supportive team environments and regular team check-ins also help employees share strategies and stay motivated during evening hours.

What is the difference between Evening Phone Bank vs Evening Call Center Representative?

AspectEvening Phone BankEvening Call Center Representative
CredentialsTypically requires high school diploma or equivalent; some roles may prefer experience in customer serviceSimilar; often requires high school diploma, with customer service experience preferred
Work EnvironmentTemporary, campaign or political setting, often in community centers or campaign officesCall center setting, usually in an office environment, handling customer inquiries
Industry UsagePrimarily political campaigns, nonprofit organizations, or community outreachCustomer service, sales, or technical support industries
Work HoursEvenings, often during campaign seasons or specific project periodsEvenings, consistent with customer support hours

While both roles involve evening phone work, the Evening Phone Bank typically focuses on political or community outreach campaigns, whereas the Evening Call Center Representative works in customer service or sales environments. The credentials and work settings are similar, but the industry focus differs.

How to become an evening phone bank?

To become an evening phone bank volunteer or staff member, you typically need good communication skills, a quiet environment, and sometimes prior experience in customer service or outreach. Training is often provided, and flexibility with evening hours is important for scheduling. No formal certification is usually required, but familiarity with phone banking tools or databases can be helpful.

What cities are hiring for Evening Phone Bank jobs?

Cities with the most Evening Phone Bank job openings:

What are the most commonly searched types of Phone Bank jobs?

The most popular types of Phone Bank jobs are:

What states have the most Evening Phone Bank jobs?

States with the most job openings for Evening Phone Bank jobs include:

Evening Phone Bank jobs near you

Relationship Banker - Rohnert Park

Exchange Bank

Rohnert Park, CA • On-site

$20.40 - $26.20/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 7 days ago

Job description

Location: On-site in Rohnert Park, Ca.POSITION SUMMARY:

The Relationship Banker has a passion to do what is right for each customer and build long-term customer relationships. They possess in-depth knowledge to make connections, discover needs, share recommendations and grow relationships. They are skilled at communicating with customers to discover unmentioned or unknown financial needs. Relationship Bankers retain and expand their book of business by deepening relationships through cross-sales and referrals. A Relationship Banker has a broad knowledge of Exchange Bank products and services and can perform both teller and platform transactions while leading advice-based conversations and providing superior customer experience during every interaction.

POSITION TYPE & SCHEDULE: 

Full-time, non-exempt position, 37 hours per week, typically Monday-Friday 8:30am-5:30pm (with one weekday off) and Saturdays 8:30am-5:30pm. This schedule is subject to change based on the business needs of the Bank.

ESSENTIAL FUNCTIONSCustomer Experience:
  • Build long-lasting customer relationships by providing superior customer experiences.
  • Educate customers on a full range of retail products and services including deposit accounts, non-equity consumer loans, credit cards, cash management, merchant services and safe deposit boxes to meet or exceed established sales goals and support the overall branch and Bank sales objective.
  • Obtain an understanding of products, services, bank technology and operations.
  • Accurately and confidently process customer deposits, withdrawals and loan payments, cash checks and other transactions in accordance with policies and procedures.
  • Process a variety of customer transactions and requests including stop payment requests, funds transfer requests, address changes and account research for customers.
  • Open new accounts and convenience services while following bank guidelines.
  • Resolve a variety of customer issues and escalate as appropriate.
  • Initiate and manage required follow-up contact with all new customer relationships to ensure quality onboarding.
  • Facilitate ongoing relationship service with existing customers to nurture loyalty and retention as well as acquire additional business.
  • Understand and apply bank operational knowledge to always support and contribute to the soundness of the branch and daily operational requirements.
  • Exhibit a high degree of professionalism in all aspects of behavior, dress and communications.
Sales
  • Identify cross-selling opportunities by profiling customers with open-ended questions.
  • Refer customers and prospects to Branch Management or other Relationship Banker as appropriate.
  • Consistently meet or exceed individual sales goals contributing to the overall success of the branch.
  • Identify and recommend non-equity consumer loan products through interviewing customers and understanding their needs. Provide and accept loan applications, including creating and forwarding packages to the Bank’s Consumer Lending Department.
  • Effectively build customer relationships utilizing the Customer Care process.
Non-Essential Functions:
  • Perform special projects and research as assigned.
  • Perform other duties as assigned.
MINIMUM QUALIFICATIONSEducation and Experience:
  • A combination of education and experience equivalent to a high school degree and experience in retail sales and/or in-person or telephone customer service experience. Financial industry background
Knowledge, Skills and Abilities
  • Knowledge of cash handling, including a basic understanding of banking principles.
  • Knowledge of non-equity consumer loan products.
  • Ability to adopt/embrace procedures and new technology in all of its current forms including tablets, smartphones, and personal computers.
  • Ability to work branch hours, including weekends, and some evenings at multiple locations in Sonoma County.
  • Skilled in creative problem solving to analyze situations to effectively make financial product recommendations.
  • Ability to learn and apply applicable state and federal banking regulations.
  • Ability to perform basic business math calculations.
  • Ability to communicate with customers of various ages and backgrounds in a patient and respectful manner adjusting approach based on the needs of the customer.
  • Demonstrated communication skills including phone and email etiquette.
Physical Requirements:

Ability to stand, bend, stoop, sit, walk, twist and turn. Ability to lift up to 15 pounds occasionally. Indoor office work environment with a majority of time spent standing and/or sitting alternatively at a desk or teller window. The employee must be able to work schedules that meet the needs of the business, which may include early morning, evening and/or weekend hours.

Compensation & Benefits
• Pay range: $20.40 to $26.20 per hour, commensurate with experience, education and skills.
• Health, dental, and vision insurance
• Retirement plan options
• Paid time off and sick leave
• Tuition reimbursement
• Free checking and discounts on other available banking products

Who You Are

  • Confident communicating with customers from a diverse range of backgrounds and experiences.
  • Have a positive, upbeat and professional personality.
  • Have experience with cash handling, including a basic understanding of banking principles.
  • Able to work branch hours, including weekends, and some evenings.
  • Have at least one year experience working in banking, retail or a customer service role.

Who We Are
Established in 1890, Exchange Bank is one of the most unique community banks in the United States because of our history, ownership and legacy. Our employees enjoy a work environment that values a work/family balance, encourages community involvement and provides competitive compensation and benefit package.

Our Mission - From generation to generation, we invest in people, business and community to build a strong future.

Commitment – Respect – Integrity – Teamwork

An award–winning bank, our community has voted Exchange Bank:
• Best Company to do Business With
• Best Business Bank
• Best Local Bank
• Best Place to Work
• Business Environmental Alliance Best Practices Award
• Healthiest Companies in North Bay Award
• Spirit of Philanthropy Award

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