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Evening Pets Customer Service Jobs (NOW HIRING)

Taurus Services LLC

Customer Service Rep

Austin, TX · On-site

$15.75 - $21.50/hr

Customer Service Representative Love people and pets? Join our team and be the welcoming face of our luxury pet resort. We're looking for a Part-Time Customer Service Representative (internally ...

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Evening Pets Customer Service information

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How much do evening pets customer service jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for evening pets customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is the difference between Evening Pets Customer Service vs Evening Pets Sales Associate?

AspectEvening Pets Customer ServiceEvening Pets Sales Associate
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma or equivalent; sales experience preferred
Work EnvironmentCustomer support desk, call center, or retail storeRetail floor, assisting customers with product selection
Employer & Industry UsagePet stores, retail chains, e-commerce

While both roles involve working in pet retail environments, Evening Pets Customer Service focuses on assisting customers with inquiries, returns, and support, whereas Evening Pets Sales Associate emphasizes helping customers select products and increasing sales. Understanding these differences helps job seekers identify the right position based on their skills and interests.

What cities are hiring for Evening Pets Customer Service jobs? Cities with the most Evening Pets Customer Service job openings:
What are the most commonly searched types of Pets Customer Service jobs? The most popular types of Pets Customer Service jobs are:
What states have the most Evening Pets Customer Service jobs? States with the most job openings for Evening Pets Customer Service jobs include:
Evening Pets Customer Service jobs near you
Infographic showing various Evening Pets Customer Service job openings in the United States as of July 2026, with employment types broken down into 78% Full Time, 20% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $39,098 per year, or $18.8 per hour.

Customer Service Rep

Taurus Services LLC

Austin, TX • On-site

$15.75 - $21.50/hr

Other

Posted 4 days ago

Job description

Customer Service Representative
Love people and pets? Join our team and be the welcoming face of our luxury pet resort.
We're looking for a Part-Time Customer Service Representative (internally called a Pet Host) to create exceptional experiences for pet parents and their furry family members.
Who We Are
NVA Pet Resorts is part of National Veterinary Associates (NVA) - the largest private owner of veterinary hospitals and pet resorts in North America, with 1,300+ locations. We're proud to be in an $8B+ industry that continues to grow as pet parents seek premium, trusted care for their furry family members.
At NVA Pet Resorts, our mission is simple: create safe, fun, and loving environments for pets while providing exceptional experiences for our clients and team members.
What You'll Do
As a Pet Host, you are the first and last impression of our resort. You'll run the front desk and lobby while ensuring pets and pet parents feel confident and cared for.
Your responsibilities include:
  • Greeting clients, pets, and vendors warmly
  • Managing check-ins and check-outs
  • Booking boarding, daycare, grooming, and training reservations
  • Answering phones, emails, and voicemails promptly
  • Processing payments and balancing transactions
  • Obtaining and verifying vaccination records
  • Managing waitlists during peak seasons
  • Recommending services and activity packages that meet client needs
  • Communicating pet updates and concerns to leadership
  • Keeping lobby and front areas clean and safe
You'll also jump in to help the team when needed - which may include handling pets, cleaning up occasional messes, and staying flexible in a fast-paced environment.
What We're Looking For
  • We're seeking someone who is:
  • Friendly, confident, and professional
  • Detail-oriented and organized
  • Comfortable multitasking in a busy lobby
  • Strong with phones, scheduling, and computer systems
  • Comfortable giving tours, recommending services, selling packages, upselling services and promoting memberships.
  • Calm and solution-focused when handling customer concerns
  • Passionate about dogs and cats
You must be able to:
  • Work weekends and holidays
  • Stand, walk, bend, and lift up to 60 lbs
  • Work in a busy, sometimes noisy environment
  • Handle dogs of all sizes safely
Work Schedule
  • Part-Time
  • Monday-Friday shifts
  • Weekend availability required
  • Holiday availability required
Equal Opportunity Employer
NVA Pet Resorts is an Equal Opportunity Employer committed to building a diverse and inclusive workplace.
If you love customer service, enjoy staying busy, and want to work somewhere that celebrates pets every day - we'd love to meet you.
Work schedule
  • Monday to Friday
  • Weekend availability
  • Holidays
Supplemental pay
  • Tips
Benefits
  • Employee discount
  • Paid training

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