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MCR Coordinator

Under the assigned supervisor, the Mobile Crisis Response Coordinator provides high-level coordination of assigned activities that will assist in achieving program and/or agency goals. This position collaborates with the crisis supervisor and coordinator team regarding statistical reporting assistance and managing internal and external data entry points. Also, assisting in ensuring 24-hour crisis coverage is maintained, including filling coverage gaps when necessary.

Essential Duties and Responsibilities

• Works with crisis supervisors and other staff of various departments whose coordination of effort is essential for joint delivery of services
• Consults with crisis supervisor and coordinator team to determine program needs and establish agreed upon expectations and implementation plans
• Supports crisis specialists in multiple crisis programs
• Maintains frequent communication with crisis supervisor and coordinators to ensure consistency in the communication of the agreed upon expectations
• Manages maintained constructive relationships between the day crisis team and the night crisis team for improving the program's effectiveness
• Facilitates routine reviews of client records; thus, ensuring recordkeeping procedures are implemented, consistent and appropriate
• Maintains frequent communication with the crisis team, both day and evening shift to ensure connectivity and positive team culture
• Participates in and co-leads staff meetings, to also include agenda development and meeting guidance
• Coordinates and promotes community linkage and relationship development
• Coordinates and implements program specific trainings, as needed and as agreed upon by the crisis supervisor and coordinator team
• May include transporting clients (youth or adult) to immediate crisis determined resources (i.e., shelter, treatment, etc.).
• Provides clinical and programmatic support to staff during shift and coordinates/consults with supervisor, as needed.
• Occasional travel may be needed due to location of programming in several counties in Southern Illinois and Lake County in Northern Illinois
• Performs other related duties as assigned

• Bachelor's degree required; master's degree preferred

• 1-2 years related experience

• Valid driver's license and acceptable driving record with OHU required levels of coverage for auto insurance