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Evening German Speaking Customer Service Jobs (NOW HIRING)

IQVIA

Clinical Trial Psych Rater - German Speaking Location: Remote/Virtual Hours: Estimated 10-16 hours ... services, dedicated to driving healthcare forward. We partner with the world's leading ...

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How much do evening german speaking customer service jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for evening german speaking customer service in the United States is $18.80, according to ZipRecruiter salary data. Most workers in this role earn between $15.38 and $20.91 per hour, depending on experience, location, and employer.

What is an evening German speaking customer service representative?

An Evening German Speaking Customer Service job involves assisting German-speaking customers with their inquiries, complaints, or support needs during evening hours. This role typically requires fluency in German and excellent communication skills. Duties may include answering calls, responding to emails or chats, resolving issues, and providing product or service information. Working evening shifts is common, and positions may be remote or office-based. This job is ideal for those who are fluent in German and comfortable working later hours to accommodate customer needs.

What are the key skills and qualifications needed to thrive as an evening German speaking customer service representative?

To thrive as an Evening German Speaking Customer Service Representative, fluency in German, strong communication abilities, and experience in customer support are essential, often supported by a high school diploma or equivalent. Familiarity with customer relationship management (CRM) systems, help desk software, and basic computer skills are typically required. Outstanding interpersonal skills, patience, and problem-solving abilities help professionals excel in resolving customer issues and providing a positive experience. These skills are crucial for delivering effective support, ensuring customer satisfaction, and maintaining a high standard of service during evening shifts.

What are some common challenges faced by evening German speaking customer service representatives, and how can I prepare for them?

Evening German Speaking Customer Service representatives often handle higher volumes of inquiries from customers in different time zones, which can sometimes include more urgent or complex issues. Working evening hours may also mean collaborating with a smaller onsite team, requiring strong self-management and communication skills to coordinate with colleagues in other shifts or locations. To prepare, familiarize yourself with remote collaboration tools, practice active listening in German, and build strategies for managing stress during peak periods. Being proactive in seeking support from supervisors and using available resources will help you succeed in this role.

What is the difference between Evening German Speaking Customer Service vs Evening French Speaking Customer Service?

AspectEvening German Speaking Customer ServiceEvening French Speaking Customer Service
Required CredentialsGerman language proficiency, customer service experienceFrench language proficiency, customer service experience
Work EnvironmentCall centers, online support, retailCall centers, online support, retail
Employer & Industry UsageRetail, tech, finance sectorsRetail, tech, finance sectors
Common Search & ComparisonYesYes

Both roles involve providing customer support in the evening hours, requiring language proficiency and customer service skills. The main difference lies in the language spoken—German vs. French—affecting the target customer base and language-specific communication skills needed.

What cities are hiring for Evening German Speaking Customer Service jobs?

Cities with the most Evening German Speaking Customer Service job openings:

What are the most commonly searched types of German Speaking Customer Service jobs?

The most popular types of German Speaking Customer Service jobs are:

What states have the most Evening German Speaking Customer Service jobs?

States with the most job openings for Evening German Speaking Customer Service jobs include:

Evening German Speaking Customer Service jobs near you

Clinical Trial Psych Rater - German Speaking

IQVIA

Boston, MA • Remote

Part-time

Re-posted 12 days ago

IQVIA rating

8.1

Company rating: 8.1 out of 10

Based on 53 frontline employees who took The Breakroom Quiz

62nd of 226 rated it services

Job description

Clinical Trial Psych Rater - German Speaking

Location: Remote/Virtual
Hours: Estimated 10-16 hours per month
Role: Clinical Specialist

About IQVIA

IQVIA is a global leader in advanced analytics, technology solutions, and clinical research services, dedicated to driving healthcare forward. We partner with the world's leading pharmaceutical, biotechnology, and medical device companies to improve patient outcomes and accelerate innovation. Our team combines deep scientific expertise with cutting-edge technology to deliver high-quality data and insights that shape the future of clinical trials.

Position Overview

The Clinical Specialist plays a key role in ensuring the integrity and reliability of clinical trial data. This position involves reviewing scales administered by raters to confirm standardized assessment practices. Responsibilities include evaluating assessment quality, engaging in live discussions with raters to provide guidance on methodology and scoring techniques, and supporting rater performance through functional assessments (e.g., mock interviews). Additional tasks may include assisting with communication materials and documentation.

Key Responsibilities

  • Participate in all required orientation, training, and calibration activities.

  • Review case data and prepare for rater discussions, ensuring all relevant documents and scale items are available.

  • Conduct live interactions with raters to provide feedback and guidance on assessment methodology and scoring.

  • Complete assigned tasks and rater interactions according to schedule.

  • Submit all required documentation accurately and on time.

Required Qualifications

  • Education: Master's degree (MA/MS) in Psychology, Counseling, Psychiatric Nursing, or Social Work (or equivalent). MD, DO, or PhD preferred.

  • Experience:

    • Minimum 3 years administering psychiatric assessments, rating scales, and/or structured clinical interviews (specifically MINI; MADRS; CAPS; PCL-5; CSSRS; CGI: OR MINI; PANSS; AIMS; BARS; LSAS; PGI-S)

    • Minimum 3 years of clinical experience with psychiatric populations.

    • Minimum 3 years administering scales in clinical research trials (excluding graduate/doctoral research).

    • Experience in CNS trials preferred.

  • Skills:

    • Strong interpersonal and communication skills for professional interaction at all levels.

    • Excellent organizational skills, attention to detail, time management, and problem-solving ability.

    • Proficiency with Windows and Microsoft Office applications.

Language Requirement

Current openings require fluency in English and native-level proficiency in German.

#LI-DNP #LI-Remote #LI-HCPN

IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com

IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.

What IQVIA employees say

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Benefits

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About IQVIA

Sourced by ZipRecruiter

At IQVIA, we are passionate about helping customers and partners improve results and patient outcomes. Everything we do contributes to this vision for creating a healthier world. In today’s healthcare environment, it’s not only about how much data, information, and technology you have at your fingertips – it’s what you do with it. IQVIA is focused on making intelligent connections for customers across the entire healthcare ecosystem to help you drive healthcare forward. Whether that means partnering with novel technology companies to boost patient engagement, leveraging AI & machine learning to accelerate results, or using decentralized trials to reach the right patients wherever they are – we are always looking for smarter ways to move you forward.

Industry

Health care and social assistance

Company size

10,000+ Employees

Headquarters location

Durham, NC, US

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