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Maintenance Night Auditor

Location: Portofino Resort

Department: Maintenance

Status: Full-Time Year-Round

Pay Rate: $18

Hours/Days: 2 PM - 10:30 PM, Saturday - Wednesday

Summary of the Main Function/Purpose of the Position: The Maintenance Night Auditor will be responsible for editing the day's work orders and readying them for processing by HOA Accounting. The purpose of this position is to ensure that work orders have been entered properly and billed correctly and that the SOP regarding work order entry was followed. The Night Auditor will make certain that a manager, supervisor, or another department has been contacted when a follow-up is required. This position is crucial in maintaining our pledge to provide the best service to our homeowners and guests. Supervised Maintenance Dispatch.

Key Principal Duties/Responsibilities:

• Extensive knowledge and understanding of the Minor Maintenance Agreement.
• Knowledgeable of work order billing in Peachtree and familiar with the SOP.
• Edit all work orders for correct billing of parts and labor; update inventory price list.
• Check emails against the work order to make certain all requests were completed.
• Keep a log of all maintenance work that requires further action by the manager or supervisor.
• Keep track of all grill parts used on work orders.

Accountability:

• Ownership: This position enhances the department's ability to provide the best in property maintenance.
• Safety: Customer Service: Responsible for making certain that all questions and requests made by guests/owners were addressed promptly and efficiently.
• Dept. Specific: Accountable for maintaining a clean and organized workspace.

Educational Requirements: A bachelor's degree is preferred.

Specialized Equipment: Ability to read, analyze, and interpret general business information and correspondence. Ability to solve practical problems and interpret a variety of instructions. Ability to effectively present, organize, and communicate information. Extensive use of spreadsheets and data entry. Excellent memory and engagement in the workplace. Personal computers, printers, scanners, calculators, and standard office equipment and machines are required.

The Premier Culture: The Premier Culture is Premier's Mission, Vision, and Values in practice. The Premier Culture is defined by regular practices ingrained into every way Premier does business. Each employee should know and perform the Non-Negotiables: Examples of these are as follows: Smile and make eye contact. (10/5 Rule) Speak to everyone in a friendly manner. Use the guest's name. Take Ownership. Invite guests to come back. Know your job. Know the resort. Have a sense of urgency. Take pride in your personal appearance. Use Proper Etiquette. Do it right the first time. Never say NO. Managers are also responsible for ensuring all Management Accountabilities are followed. Examples of these are as follows: Conduct departmental meetings. Complete reviews. Hold daily line-up meetings. Provide needed training and supplies. Always maintain an open-door policy. Be visible. Employee Recognition. Culture is the backbone of Premier Island Management Company, and there is zero tolerance if the Mission, Vision, Values, Non-Negotiables, and Management Accountabilities are not practiced by employees every day.

Physical Demands: While performing the duties of this job, the employee is regularly required to use hands, stand, sit, and walk. Specific vision abilities required by this job include close vision, peripheral vision, and the ability to adjust focus.

Work Environment: Office environment with a normally moderate noise level. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities.

Additional Remarks: The candidate must have the ability to work with minimum supervision, a high degree of autonomy, and self-motivation.