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Evening Customer Service Researcher Jobs in Riverside, IL

Customer Service Specialist

Arlington Heights, IL · On-site

$17.25 - $22.75/hr

Customer Service Specialist Schedule: Full-Time, Onsite (Monday-Friday) Position Overview A growing ... Research and resolve customer concerns in a professional and timely manner. * Process sales orders ...

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative Our client, a Property and Casualty Insurance company, is looking ... Ability to navigate multiple systems and applications to research, analyze and resolve requests ...

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Customer Service Representative Manage the customer experience including processing and entering ... Investigate and resolve billing concerns by tracing shipments, researching price differences, and ...

Customer Service Representative

Roselle, IL · On-site

$16 - $21.75/hr

Answer incoming customer service tickets, phone calls, and Teams messages, courteously and ... Investigate and resolve billing concerns by tracing shipments, researching price differences, and ...

Customer Service Representative III

Chicago, IL · On-site

$16.50 - $22.50/hr

Customer Service Representative III The Customer Service Representative III (CSR III) serves as a ... Advanced experience researching billing and account issues, preferably within STR-related systems

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

... Customer- focused mindset and dedication to providing exceptional service to employees Previous ... research, analyze and resolve requests & inquiries Maintain performance and quality standards ...

Customer Service Representative III

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative III (CSR III) serves as a senior-level subject matter ... Advanced experience researching billing and account issues, preferably within STR-related systems

Customer Service Representative III

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative III (CSR III) serves as a senior-level subject matter ... Advanced experience researching billing and account issues, preferably within STR-related systems

Customer Service Representative III

Chicago, IL · On-site

$16.50 - $22.50/hr

Overview The Customer Service Representative III (CSR III) serves as a senior-level subject matter ... Advanced experience researching billing and account issues, preferably within STR-related systems

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Provide superior customer service to all internal/external business partners * Assume ownership and ... Effectively navigate multiple systems and applications to research, analyze and resolve customer ...

Customer Service Representative

Chicago, IL · On-site

$16.50 - $22.50/hr

Effectively navigate multiple systems and applications to research, analyze and resolve customer ... Strong customer service skills including oral and written communication * Some experience in a ...

Showing results 41-60

Evening Customer Service Researcher information

See Riverside, IL salary details

$30.2K

$113.7K

$165.4K

How much do evening customer service researcher jobs pay per year?

As of Aug 8, 2026, the average yearly pay for evening customer service researcher in Riverside, IL is $113,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $154,800.00 per year, depending on experience, location, and employer.
What cities near Riverside, IL are hiring for Evening Customer Service Researcher jobs? Cities near Riverside, IL with the most Evening Customer Service Researcher job openings:

Customer Service Representative

Waterway Carwash

Skokie, IL • On-site

$20/hr

Other

Re-posted 9 days ago


Waterway Carwash rating

6.9

Company rating: 6.9 out of 10

Based on 32 frontline employees who took The Breakroom Quiz

179th of 363 rated vehicle maintenance


Job description

Overview
Waterway is hiring Customer Service Associates at our Skokie location! Join our Team - Every day is an opportunity to Shine!
Ready to make an impact with exceptional customer service? As a CSA, you'll ensure that every customer's needs are met while enjoying a supportive team-based work environment with flexibility, promotional and development opportunities, and great perks!
You'll sell premium car wash services, Clean Car Club memberships, and trendy retail items, while engaging customers at the carwash tunnel entrance, gas pumps, or inside the retail store. No two days are alike, with rotating outdoor and indoor duties that keep things fresh and varied. It's more than a job-it's a chance to grow and build a rewarding career. Ready to join a dynamic team? We can't wait to have you!
Compensation: Average $20/hour ($17/hr base + up to $5/hr sales bonus)
Schedule: Flexible schedules including daytime, evening, mid-week and weekend shifts that suit your availability.
Location: Waterway Skokie - 9208 Skokie Blvd. Skokie, IL 60077. Other locations across Chicago available.
What else you'll enjoy:
  • People Focused Role - love helping people? Spend your time engaging with customers and great team-mates.
  • Work Culture - Fun and active. Friendly team focused culture. Supportive managers and peers.
  • Training and Experience - structured training and development. Learn valuable service, sales, and operational skills. Clear learning and development paths to support advancement.
  • Flexible Scheduling - variable schedules built around your availability.
  • Perks and Discounts - free carwashes plus fuel and retail store discounts
  • Tuition Assistance Program - Continuing your education? Up to $4k/year in Tuition Assistance Bonus.
  • Advancement and Cross Training - highly structured promotional path. Cross training opportunities. Promote from within culture. Path to Management Development Program.

Waterway is proud to be recognized a multi-time USA Today Top Workplace as voted by our team members!
Qualifications
What you need:
  • Be friendly and engaging! A positive attitude and a will to succeed!
  • No experience required. Experience in customer service, retail, or sales preferred.

Minimum Requirements:
  • Current and valid drivers' license;
  • Professional demeanor, behavior, and appearance in accordance with company policy;
  • Ability to perform all essential functions safely without endangering oneself or others;
  • Ability to comply with local/State health code requirements for soda fountain and food service/sales; and
  • Meet local/State minimum age requirements for sale of tobacco and alcohol sales (where applicable).
  • Ability to complete all required trainings/certifications required to perform any of the required functions.

Responsibilities
What You'll Do - The Details:
  • Provide excellent and timely customer service to create a pleasant experience for customers. Pro-actively greet customers entering the convenience store, pay terminal area, or fuel pumps and be responsive to their needs.
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers to achieve sales and revenue goals for the location.
    • Car Washes - identify customer needs and present complimentary solutions.
    • Clean Car Club memberships - identify customer wash frequency and needs, effectively present options and the benefits and value of membership.
    • Additional purchase options - enthusiastically offer additional purchase options of retail merchandise or services in the convenience store.
  • Maintain a safe, clean and organized environment to ensure a positive visit for every customer including but not limited to:
    • Outside areas: gas pump islands, payment terminal, and entrance to tunnel; and,
    • Inside areas: counters, merchandize display areas, restrooms, and customer waiting areas.
  • Keep convenience store merchandise stocked and organized, displays clean and well presented. Take inventory of merchandise levels as directed by store management.
  • Maintain point-of-sale transaction, sales, and cash drawer integrity by following procedures accurately. Effectively use all transaction technology including tablets, payment terminals, and other point-of-sale technology.
  • Follow Waterway policies, procedures, guidance, and instructions, including and especially those related to safety.

Other Functions
  • Perform various administrative tasks, for example making bank deposits, picking up or delivering supplies from other stores or retailers.
  • Perform various transactional functions to meet customer demand and store staffing needs.
  • Various other functions as identified and directed by management.

Physical Requirements
Work Environment/Physical Demands
  • Environmental - may work primarily outdoors year-round, and be exposed to wide temperature variations, sunshine, wet weather (rain, snow), humidity, wet surfaces, gasoline and exhaust fumes, machinery and moving parts, and brief exposure to car wash tunnel noise.
  • Physical - periods of extended standing, bending, lift and carry up to 50 pounds, drive vehicles, reach above and below shoulder level. Complete tasks at a fast pace, sustain consistent physical effort, sustain continuous and prolonged standing and movement. Work under pressure in a fast-paced environment and maintain a calm and professional disposition in all circumstances.
  • Vision and Hearing - Far and near visual acuity, peripheral vision and depth perception. Hear, understand, and distinguish speech from other sounds (e.g., alarms, horns, vehicles, and equipment).
  • Language - must be able to fluently speak and understand English when communicating with other team members, managers, and customers for business related purposes.
  • Cognitive - perform arithmetic calculations and operate data entry devices.
  • Attendance - maintain regular, predictable, and punctual attendance. Work as assigned schedule which may be irregular and include weekends, extended hours, overtime, and holidays.

EEO Statement
If an accommodation is needed to participate in the application and interview process, you may request one by contacting our Recruiting Department (Recruiting@waterway.com). Waterway is an equal opportunity employer and does not discriminate against an applicant for employment on the basis of race, color, religion, national origin, ancestry, gender identity, pregnancy, age, disability, sexual orientation, military status, citizenship or immigration status, or legally-protected status.

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