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Evening Customer Service Researcher Jobs in Riverside, IL

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Identify, research and respond to customer issues in accordance with department response standards ... Core Competencies * Customer focus and service attitude (friendly, courteous, and helpful)

Customer Service Counter Associate As a Customer Service Counter Associate, you keep the store ... Be available to work on-site for day, evening, and weekend shifts What You Can Expect: We're ...

As a Customer Service Counter Associate , you keep the store connected as a reliable source for ... Be available to work on-site for day, evening, and weekend shifts WHAT YOU CAN EXPECT: We're ...

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Evening Customer Service Researcher information

See Riverside, IL salary details

$30.2K

$113.7K

$165.4K

How much do evening customer service researcher jobs pay per year?

As of Aug 8, 2026, the average yearly pay for evening customer service researcher in Riverside, IL is $113,715.00, according to ZipRecruiter salary data. Most workers in this role earn between $67,400.00 and $154,800.00 per year, depending on experience, location, and employer.
What cities near Riverside, IL are hiring for Evening Customer Service Researcher jobs? Cities near Riverside, IL with the most Evening Customer Service Researcher job openings:

Customer Service Representative

WeatherTech

Bolingbrook, IL • On-site

$20 - $22.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 26 days ago


WeatherTech rating

6.1

Company rating: 6.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

Retail Sales Customer Service Representative


WeatherTech Direct is seeking well-qualified Retail Sales Customer Service Representative to ensure the overall satisfaction of customers in our Bolingbrook, IL factory store. Our Customer Service Representatives provide exceptional customer support and product knowledge to our customers via in person, phone, and email interactions/correspondence.


Schedule: Tuesday, Wednesday, Friday 10am-7pm, Saturday 8am-5pm, and Sunday 8am-5pm Off Mondays and Thursdays.


This is a great opportunity to join our growing company

  • Hourly rates starting from $20/hour with the ability to earn up to $50,000 plus per year through a combination of an hourly rate and earned commission!
  • Employees who demonstrate excellent performance, attitude, and punctuality have the potential to earn end of year bonuses and pay increases!

As a Retail Sales Customer Service Representative, you will

  • Deliver world-class customer service in our factory showroom
  • Communicate with customers via telephone and email to process customer orders, exchanges, and returns according to established department policies and procedures
  • Use sales skills to recommend and upsell products to customers by collecting customer information and analyzing customer needs
  • Provide timely feedback to management regarding service failures or customer concerns
  • Work a varied schedule consisting of day, evening, night, weekend, and holiday hours
  • Perform other duties as assigned

Qualified Candidates will

  • Have at least 3-5 years of experience in a telephone-based customer service or retail sales environment
  • Be fluent in English with clear and concise verbal and written communication skills in order to deliver effective and pleasant customer service via telephone and email
  • Possess listening skills to fully comprehend customer needs
  • Basic computer skills, required
  • Type 50 WPM, preferred
  • Ability to multi-task in a fast-paced, team-oriented environment
  • Regularly work on a computer and focus on a screen or monitor
  • Possess excellent typing, spelling, and grammar skills
  • Have great attendance and punctuality
  • Be an excellent performer; deliver high-quality results consistently
  • Demonstrate a high level of professionalism and a positive attitude
  • Be authorized to work in the United States


Why you’ll love working at WeatherTech Direct

WeatherTech Direct is proud to offer employees a competitive salary and benefits package, opportunities for internal promotions and skill development, and a clean and safe workspace. Employees are offered an array of perks including:

  • Outstanding BlueCross BlueShield PPO medical plans; as well as dental, vision, short and long term disability, and company-paid life insurance
  • 401(k) with employer matching
  • Paid vacation, holidays, and personal time




What WeatherTech employees say

Pay

Benefits

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