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Evening Customer Service Remote Jobs in Toms River, NJ

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Evening Customer Service Remote information

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How much do evening customer service remote jobs pay per hour?

As of May 28, 2026, the average hourly pay for evening customer service remote in Toms River, NJ is $18.99, according to ZipRecruiter salary data. Most workers in this role earn between $15.53 and $21.15 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Customer Service Remote representative, and why are they important?

To thrive as an Evening Customer Service Remote representative, you generally need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and basic computer operations is typically required, along with proficiency in remote collaboration tools. Outstanding candidates demonstrate patience, adaptability, and self-motivation to handle inquiries and resolve issues independently during non-traditional hours. These skills ensure efficient service delivery, customer satisfaction, and effective teamwork in a virtual environment.

What are some common challenges faced by evening customer service representatives working remotely, and how can they be managed?

Evening customer service representatives working remotely often encounter challenges such as managing work-life boundaries, staying motivated during less traditional hours, and handling escalated issues with limited real-time support from supervisors. To address these, it's important to establish a dedicated workspace, maintain a consistent schedule, and proactively communicate with team members through chat or collaboration platforms. Many companies also offer virtual meetings and resources to ensure evening staff feel connected and supported, helping to create a positive and productive remote work environment.

What is an Evening Customer Service Remote position?

An Evening Customer Service Remote position involves providing customer support and resolving inquiries during evening hours, typically from a location outside of a traditional office, such as your home. Employees in this role assist customers via phone, email, chat, or other online platforms, addressing questions, processing orders, and handling complaints. This job is ideal for those who need flexible hours and are comfortable working independently using various communication technologies. Strong communication skills, problem-solving abilities, and a reliable internet connection are important for success in this remote position.

What is the difference between Evening Customer Service Remote vs Evening Technical Support Remote?

AspectEvening Customer Service RemoteEvening Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical troubleshooting, problem-solving
Employer & Industry UsageCall centers, retail, service providersIT companies, tech support firms, software providers
Common Search & Comparison IntentUnderstanding job duties, hours, payTechnical skills, certifications, troubleshooting tasks

While both roles are remote and involve customer interaction during evening hours, Evening Customer Service Remote focuses on general customer support and communication skills, whereas Evening Technical Support Remote requires technical knowledge and troubleshooting skills. The choice depends on your technical background and career interests.

What are popular job titles related to Evening Customer Service Remote jobs in Toms River, NJ? For Evening Customer Service Remote jobs in Toms River, NJ, the most frequently searched job titles are:
What cities near Toms River, NJ are hiring for Evening Customer Service Remote jobs? Cities near Toms River, NJ with the most Evening Customer Service Remote job openings:
Commercial Lines Account Manager | Remote Days

Commercial Lines Account Manager | Remote Days

APR

Tinton Falls, NJ โ€ข On-site, Remote

$70K - $80K/yr

Full-time

Retirement

Posted 25 days ago


Job description

Job Title: Commercial Lines Account Manager | Hybrid work
Job Location: Tinton Falls, NJ
Salary: $70k-$80k + Benefits
Commercial Lines Account Manager | Small Business to Middle Market Clients
This position can be fully remote with occasional visits to the office for the right candidate. This position will work with an established select (small business) book of business, consulting clients on coverage, advising them on concerns, and cross/selling and upselling when appropriate. The ideal candidate has at least three years of experience servicing all aspects of commercial insurance accounts, a P&C license, and expert knowledge of insurance products and documents.
Job Description
  • Manage an established book of business assigned specifically to you which would include renewals, providing summaries, ordering and issuing binders, certificates, policies, proposals and other insurance documents within designated timelines
  • Conduct consultative conversations with a Commercial client base; establish & maintain carrier and client relationships
  • Obtaining non-marketed renewal quotes from existing carriers, completing renewal processes and handle non-renewal and cancellations for cause; prepare complete marketing submissions on existing clients as needed
  • Identify cross sell and up-sell opportunities as appropriate
    Expand and grow in your role when supporting miscellaneous duties as requested
Preferred Skills
  • Insurance experience in customer service or account management for 3 years or more
  • Property/Casualty License (all lines)
  • Relevant knowledge of insurance products, documents and usages
  • Computers skills are a must! Word, Excel and Outlook.
  • Applied/EPIC or AMS360 experience is preferred
  • Ability to work well independently and on a team
  • Open to continuing education, college degree or equivalent industry designations
  • Capability to work quickly and efficiently in a fast-paced environment
Company 401K
Educational support, career development, and growth opportunities
Flexibility, including hybrid schedules!
The compensation range for this position takes many factors into consideration including but not limited to: years of experience/training, skill set, and licenses/designations. A reasonable estimate of the current range is $65,000.00 to $100,000.00.