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Evening Customer Service Remote Jobs in Rosedale, MD

Remote Spanish Bilingual Customer Service

Columbia, MD ยท Remote

$15.50 - $19.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Baltimore, MD ยท Remote

$15.50 - $19.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Parkville, MD ยท Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Remote Spanish Bilingual Customer Service

Bel Air, MD ยท Remote

$14.75 - $18.50/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Showing results 21-40

Evening Customer Service Remote information

See Rosedale, MD salary details

$9

$18

$25

How much do evening customer service remote jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for evening customer service remote in Rosedale, MD is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $14.76 and $20.05 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an evening customer service remote?

To thrive as an Evening Customer Service Remote representative, you generally need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and basic computer operations is typically required, along with proficiency in remote collaboration tools. Outstanding candidates demonstrate patience, adaptability, and self-motivation to handle inquiries and resolve issues independently during non-traditional hours. These skills ensure efficient service delivery, customer satisfaction, and effective teamwork in a virtual environment.

What is the difference between Evening Customer Service Remote vs Evening Technical Support Remote?

AspectEvening Customer Service RemoteEvening Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical troubleshooting, problem-solving
Employer & Industry UsageCall centers, retail, service providersIT companies, tech support firms, software providers
Common Search & Comparison IntentUnderstanding job duties, hours, payTechnical skills, certifications, troubleshooting tasks

While both roles are remote and involve customer interaction during evening hours, Evening Customer Service Remote focuses on general customer support and communication skills, whereas Evening Technical Support Remote requires technical knowledge and troubleshooting skills. The choice depends on your technical background and career interests.

What are some common challenges faced by evening customer service remote representatives, and how can they be managed?

Evening customer service representatives working remotely often encounter challenges such as managing work-life boundaries, staying motivated during less traditional hours, and handling escalated issues with limited real-time support from supervisors. To address these, it's important to establish a dedicated workspace, maintain a consistent schedule, and proactively communicate with team members through chat or collaboration platforms. Many companies also offer virtual meetings and resources to ensure evening staff feel connected and supported, helping to create a positive and productive remote work environment.

What is an evening customer service remote?

An Evening Customer Service Remote position involves providing customer support and resolving inquiries during evening hours, typically from a location outside of a traditional office, such as your home. Employees in this role assist customers via phone, email, chat, or other online platforms, addressing questions, processing orders, and handling complaints. This job is ideal for those who need flexible hours and are comfortable working independently using various communication technologies. Strong communication skills, problem-solving abilities, and a reliable internet connection are important for success in this remote position.
What job categories do people searching Evening Customer Service Remote jobs in Rosedale, MD look for? The top searched job categories for Evening Customer Service Remote jobs in Rosedale, MD are:
What cities near Rosedale, MD are hiring for Evening Customer Service Remote jobs? Cities near Rosedale, MD with the most Evening Customer Service Remote job openings:
Infographic showing various Evening Customer Service Remote job openings in Rosedale, MD as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.

Customer Service Advocate - Remote / Telecommute

CYNET SYSTEMS

Baltimore, MD โ€ข Remote

$23 - $28/hr

Contractor

Re-posted 28 days ago


Job description

Job Overview:

Pay Range: $23.76/hr - $28.76/hr

Requirement/Must Have:

  • High School Diploma or GED.
  • 3+ years customer service experience.

Responsibilities:

  • Provides first-level problem resolution to member, provider and broker inquiries via telephone by gathering and researching information; examines claim submissions verifying claim and system accuracy as well as liability, validates customer understanding of information and resolves issues based on applicable policies and procedures.
  • Uses knowledge of products or services by collecting and analyzing contractual provisions that govern administration to provide customer information service and education, to interpret contractual language to the customer needs for the purpose of providing benefit utilization and limitations, to determine the need for managed care initiatives, and to administer all types of services to customers within the business segment through telephonic inquiries, written and/or electronic inquiries and claims adjustments, if applicable. Appropriately documents all client interactions according to established protocols.
  • Prioritizes workflow & multitasks efficiently in a fast-paced environment while using multiple skill sets with demonstrated proficiency.
  • Delivers accurate information to customers in accordance with performance goals and objectives.
  • Maintains customer advocate records by identifying underlying customer needs and guiding them to appropriate resources or programs, updating account information by effectively utilizing the business areas enrollment/inquiry tracking system & processes.
  • Participates in ongoing education related to new services, industry topics, and skills as needed.

Nice to Have:

  • Call Center experience.
  • Medical Insurance background.

Skills:

  • Demonstrated skills as an empathetic and compassionate communicator.
  • Ability to quickly gain customer trust and confidence.
  • Demonstrated PC navigation and data entry skills.
  • Strong interpersonal communication skills.
  • Good oral and written communication skills.

Founded in 2010 and headquartered in the Washington, DC metro area, Cynet Systems Inc. is a leading staffing and recruiting powerhouse. Proudly recognized as a nationally and locally certified diversity firm, Cynet delivers agile, scalable talent solutions across industries. With an active footprint in all 50 U.S. states and Canada, we support thousands of consultants through our expansive, high-performing recruitment engine operating across North America and Asia—ensuring speed, quality, and consistency in every hire.

Cynet Systems logo

About Cynet Systems

Sourced by ZipRecruiter

Cynet Systems Inc is a staffing and recruiting corporation nestled in Ashburn, VA, USA. Established in 2010, the company operates within the Information Technology and Services sector, specializing in providing effective workforce solutions to different business needs, including IT consulting, direct hire, and contract staffing services. Through the years, Cynet Systems has built an impressive portfolio, going beyond borders and expanding its operations internationally in Canada and India. Rooted in its core values of teamwork, leadership, and commitment, Cynet Systems helps businesses unlock their full potential by providing versatile and competent professionals that perfectly align with their needs. Fueled by their unwavering mission to deliver top-tier talent to businesses worldwide, Cynet Systems garnered various recognitions including SIA's fastest-growing staffing firms and Best Place to Work in Virginia for 2019.

Industry

It services

Company size

501 - 1,000 Employees

Headquarters location

Sterling, VA, US

Year founded

2010

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