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Evening Customer Service Remote Jobs in Racine, WI

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... for remote work on Fridays. Staples is business to business. You're what binds us together. At ... Convert leads and opportunities into profitable sales while delivering exceptional customer service.

Staples, Inc.

Customer Service Representative

Burlington, WI · On-site +1

$17 - $23/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Staples, Inc.

Customer Service Representative

Old Mill Creek, IL · On-site +1

$15.25 - $20.75/hr

... remote work on Fridays. Join a team that powers everyday impact. Quill, a proud member of the ... What's needed - Preferred Qualifications: * 1+ years of sales, account management, customer service ...

Getaway

Customer Representative

Milwaukee, WI · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

Getaway

Customer Representative

Milwaukee, WI · Remote

$30K - $50K/yr

Strong customer service experience (preferably in travel or hospitality). * Organized, dependable ... Perks * 100% remote work with flexible scheduling. * Opportunities for growth within the agency.

HMG Careers

Remote Sales and Service Advisor

Gurnee, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

HMG Careers

Remote Sales and Service Advisor

Antioch, IL · Remote

$69K/yr

Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers ... Sales or customer service experience is helpful but not required Qualifications * Laptop or desktop ...

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All JobsEvening Customer Service JobsEvening Customer Service Remote JobsEvening Customer Service Remote Jobs in Racine, WI

Evening Customer Service Remote information

See Racine, WI salary details

$9

$17

$25

How much do evening customer service remote jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for evening customer service remote in Racine, WI is $17.63, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What is an evening customer service remote?

An Evening Customer Service Remote position involves providing customer support and resolving inquiries during evening hours, typically from a location outside of a traditional office, such as your home. Employees in this role assist customers via phone, email, chat, or other online platforms, addressing questions, processing orders, and handling complaints. This job is ideal for those who need flexible hours and are comfortable working independently using various communication technologies. Strong communication skills, problem-solving abilities, and a reliable internet connection are important for success in this remote position.

What are the key skills and qualifications needed to thrive as an evening customer service remote?

To thrive as an Evening Customer Service Remote representative, you generally need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and basic computer operations is typically required, along with proficiency in remote collaboration tools. Outstanding candidates demonstrate patience, adaptability, and self-motivation to handle inquiries and resolve issues independently during non-traditional hours. These skills ensure efficient service delivery, customer satisfaction, and effective teamwork in a virtual environment.

What are some common challenges faced by evening customer service remote representatives, and how can they be managed?

Evening customer service representatives working remotely often encounter challenges such as managing work-life boundaries, staying motivated during less traditional hours, and handling escalated issues with limited real-time support from supervisors. To address these, it's important to establish a dedicated workspace, maintain a consistent schedule, and proactively communicate with team members through chat or collaboration platforms. Many companies also offer virtual meetings and resources to ensure evening staff feel connected and supported, helping to create a positive and productive remote work environment.

What is the difference between Evening Customer Service Remote vs Evening Technical Support Remote?

AspectEvening Customer Service RemoteEvening Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical troubleshooting, problem-solving
Employer & Industry UsageCall centers, retail, service providersIT companies, tech support firms, software providers
Common Search & Comparison IntentUnderstanding job duties, hours, payTechnical skills, certifications, troubleshooting tasks

While both roles are remote and involve customer interaction during evening hours, Evening Customer Service Remote focuses on general customer support and communication skills, whereas Evening Technical Support Remote requires technical knowledge and troubleshooting skills. The choice depends on your technical background and career interests.

What are popular job titles related to Evening Customer Service Remote jobs in Racine, WI?

For Evening Customer Service Remote jobs in Racine, WI, the most frequently searched job titles are:

What job categories do people searching Evening Customer Service Remote jobs in Racine, WI look for?

The top searched job categories for Evening Customer Service Remote jobs in Racine, WI are:

What cities near Racine, WI are hiring for Evening Customer Service Remote jobs?

Cities near Racine, WI with the most Evening Customer Service Remote job openings:

Evening Customer Service Remote jobs near you
Infographic showing various Evening Customer Service Remote job openings in Racine, WI as of August 2026, with employment types broken down into 75% Full Time, 10% Part Time, and 15% Contract. Highlights an 100% Remote job distribution, with an average salary of $36,661 per year, or $17.6 per hour.

Customer Service Representative

Staples, Inc.

Burlington, WI • On-site, Remote

$17 - $23/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Staples rating

5.7

Company rating: 5.7 out of 10

Based on 638 frontline employees who took The Breakroom Quiz

459th of 739 rated retailers

Job description

This position is a minimum of 4 days in the office at our Lincolnshire, IL location with flexibility for remote work on Fridays. 

Staples is business to business. You’re what binds us together.

At Quill, we make it easy for businesses to get the products they need to succeed.  We help organizations of all sizes simplify purchasing while delivering an outstanding customer experience.

We're looking for motivated, sales-driven professional who enjoy building relationships, solving customer challenges, and closing business. As a Category Inside Sales Specialist, Print & Promotional, you'll work with existing and prospective customers, uncover opportunities, recommend solutions, and help drive revenue growth. If you're competitive, goal-oriented, and energized by earning incentives for your success, this role offers an exciting opportunity to build your sales career with a trusted industry leader.

Why Join Quill?

  • Competitive base salary plus incentive opportunity
  • Established brand with a strong reputation and loyal customer base
  • Career development and growth opportunities within sales
  • Collaborative team environment with ongoing coaching and support
  • Opportunity to make a direct impact on customer success and company growth

What You'll Do

  • Convert leads and opportunities into profitable sales while delivering exceptional customer service.
  • Partner with Account Managers and Key Account Managers to support high-value customer accounts and strategic projects.
  • Manage inbound and outbound opportunities across multiple lead channels, including web, chat, and sales-generated leads.
  • Build relationships with customers to identify needs and recommend tailored solutions.
  • Maintain a healthy sales pipeline and accurately track opportunities within CRM systems.
  • Collaborate with cross-functional partners including sales teams, merchants, and vendors to deliver customer solutions.
  • Increase customer spend and share of wallet through consultative selling and trusted advisor relationships.
  • Consistently achieve or exceed sales, revenue, and margin goals.

What You Bring

  • A competitive spirit and passion for achieving results.
  • Strong communication, negotiation, and relationship-building skills.
  • Confidence engaging customers and influencing purchasing decisions.
  • Ability to thrive in a fast-paced, performance-driven environment.
  • Strong organizational and time management skills.
  • Resilience, persistence, and a positive attitude when facing challenges.
  • Customer-focused mindset with a commitment to delivering value.
  • Desire to learn, grow, and contribute to team success.

Basic Qualifications

  • Minimum 1 year of sales, business development, customer service, or related experience.
  • Strong verbal and written communication skills.
  • Proven ability to influence, present, and engage customers effectively.
  • Self-motivated with a track record of meeting goals.
  • High School Diploma or GED.

Prefered Qualifications

  • Experience selling or supporting print and promotional products and solutions.

What We Offer

  • Competitive base pay plus incentive opportunity
  • 112 hours of PTO
  • 7 paid holidays plus 1 floating holiday
  • 401(k) with company match
  • Medical, dental, vision, and wellness programs
  • Associate-led Business Resource Groups
  • Employee discounts across Staples and retail offerings

  • Professional development and career advancement opportunities

The salary range represents the expected compensation for this role at the time of posting.  The specific base pay may be influenced by a variety of factors to include the candidate's experience, skill set, education, business considerations, geography, and internal equity.   Some roles may also be eligible for overtime pay, in accordance with federal and state requirements.   

At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers’ expectations – through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

What Staples employees say

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Benefits

Hours and flexibility

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About Staples

Sourced by ZipRecruiter

Staples is the country's largest operator of office supplies superstores, offering a vast selection of products at low prices, primarily to small business owners. The company has a strong online presence and operates over 994 stores in the U.S. and 40 warehouses/fulfillment centers. The company was founded by Leo Kahn and Thomas G. Stemberg, and opened its first store in Brighton, Massachusetts on May 1, 1986. By 1996, it had reached the Fortune 500, and later acquired the office supplies company Quill Corporation. Staples provides office and school supplies, office furnishings, electronics, software, snack and beauty products, as well as offering printing and technological services. The company has a strong commitment to innovation and customer service.

Industry

Retail

Company size

10,000+ Employees

Headquarters location

Framingham, MA, US

Social media

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