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Evening Customer Service Remote Jobs in Decatur, AL

Liveops

Remote Customer Service Agent

Decatur, AL · Remote

$14.50 - $19.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Athens, AL · Remote

$15 - $20/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Huntsville, AL · Remote

$15.25 - $20.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Agent

Madison, AL · Remote

$14 - $18.50/hr

Customer Service Agent -- Independent Contractor (Remote) Location: Remote (US-Based) Liveops is seeking independent contractors to provide virtual customer service support for a variety of client ...

Liveops

Remote Customer Service Representative

Athens, AL · Remote

$20/hr

Remote (US-Based) Apply today to join the 1/5/26 certification class and lock in your spot for tax ... Handle customer calls, assess needs, and solve problems. Requirements * Experience taking inbound ...

Liveops

Remote Spanish Bilingual Customer Service

Athens, AL · Remote

$15 - $18.75/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

Liveops

Remote Spanish Bilingual Customer Service

Decatur, AL · Remote

$14.50 - $18.25/hr

Choose when and to whom you provide support services * Set your own schedule * Provide a distraction-free home office * Provide your own home office equipment * Handle customer calls, assess needs ...

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Evening Customer Service Remote information

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How much do evening customer service remote jobs pay per hour?

As of May 30, 2026, the average hourly pay for evening customer service remote in Decatur, AL is $17.62, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $19.62 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Evening Customer Service Remote representative, and why are they important?

To thrive as an Evening Customer Service Remote representative, you generally need strong communication skills, problem-solving abilities, and prior experience in customer service or a related field. Familiarity with CRM software, ticketing systems, and basic computer operations is typically required, along with proficiency in remote collaboration tools. Outstanding candidates demonstrate patience, adaptability, and self-motivation to handle inquiries and resolve issues independently during non-traditional hours. These skills ensure efficient service delivery, customer satisfaction, and effective teamwork in a virtual environment.

What are some common challenges faced by evening customer service representatives working remotely, and how can they be managed?

Evening customer service representatives working remotely often encounter challenges such as managing work-life boundaries, staying motivated during less traditional hours, and handling escalated issues with limited real-time support from supervisors. To address these, it's important to establish a dedicated workspace, maintain a consistent schedule, and proactively communicate with team members through chat or collaboration platforms. Many companies also offer virtual meetings and resources to ensure evening staff feel connected and supported, helping to create a positive and productive remote work environment.

What is an Evening Customer Service Remote position?

An Evening Customer Service Remote position involves providing customer support and resolving inquiries during evening hours, typically from a location outside of a traditional office, such as your home. Employees in this role assist customers via phone, email, chat, or other online platforms, addressing questions, processing orders, and handling complaints. This job is ideal for those who need flexible hours and are comfortable working independently using various communication technologies. Strong communication skills, problem-solving abilities, and a reliable internet connection are important for success in this remote position.

What is the difference between Evening Customer Service Remote vs Evening Technical Support Remote?

AspectEvening Customer Service RemoteEvening Technical Support Remote
Required CredentialsHigh school diploma or equivalent; customer service experienceHigh school diploma; technical knowledge or certifications often preferred
Work EnvironmentRemote, customer-facing, communication-focusedRemote, technical troubleshooting, problem-solving
Employer & Industry UsageCall centers, retail, service providersIT companies, tech support firms, software providers
Common Search & Comparison IntentUnderstanding job duties, hours, payTechnical skills, certifications, troubleshooting tasks

While both roles are remote and involve customer interaction during evening hours, Evening Customer Service Remote focuses on general customer support and communication skills, whereas Evening Technical Support Remote requires technical knowledge and troubleshooting skills. The choice depends on your technical background and career interests.

What job categories do people searching Evening Customer Service Remote jobs in Decatur, AL look for? The top searched job categories for Evening Customer Service Remote jobs in Decatur, AL are:
What cities near Decatur, AL are hiring for Evening Customer Service Remote jobs? Cities near Decatur, AL with the most Evening Customer Service Remote job openings:
Evening Customer Service Remote jobs near you
Remote Customer Service Agent

Remote Customer Service Agent

Liveops

Decatur, AL • Remote

$14.50 - $19.50/hr

Contractor

Posted 17 days ago

Job description

Customer Service Agent — Independent Contractor (Remote)

Location: Remote (US-Based)

Liveops is seeking independent contractors to provide virtual customer service support for a variety of client programs across industries. This opportunity offers the flexibility to run your own home-based business while delivering high-quality service to customers.

As an Independent Contractor, you will
  • Be your own boss.
  • Choose when and to whom you provide services.
  • Set your own schedule by self-scheduling in 30-minute blocks.
  • Provide a distraction-free home office environment.
  • Provide and maintain your own equipment.
  • Handle inbound and/or outbound customer service calls.
  • Assess customer needs and resolve inquiries efficiently and professionally.
Requirements
  • Minimum 1 year of phone-based customer service experience.
  • Strong verbal and written communication skills.
  • Ability to navigate multiple systems and accurately document call notes.
  • Comfortable working independently under contract.
  • Patience, professionalism, and strong problem-solving skills.
Compensation
  • Submit invoices and receive payment for services performed pursuant to contract.
  • Pay structures vary by client program; most programs compensate for productive time and may include performance-based incentives.
  • Independent Contractors are responsible for their own taxes and business expenses.
Application & Certification Process
  • Complete an online application.
  • Pass a background check (non-refundable processing fee applies).
  • Sign an Independent Contractor Agreement.
  • Complete a W-9 form and set up direct deposit.
  • Complete client-specific certification requirements prior to servicing calls.
Computer & Technology Requirements
  • Provide your own Windows-based PC (Macs, Chromebooks, and tablets are not supported).
  • Wired high-speed internet connection required.
  • USB headset required.
  • Android or Apple smartphone required for authentication purposes.
  • Some clients may require additional security measures or equipment.
  • Review detailed technology requirements
Hours
  • Flexible scheduling; client hours of operation vary.
  • Availability expectations differ by client program.
Eligible States

Liveops is currently accepting applications in: AL, AK, AZ, DC, DE, FL, GA, IA, ID, IN, KS, KY, MD, ME, MI, MN, MO, MS, MT, NC, ND, NE, NM, NV, OH, OK, PA, RI, SC, SD, TN, TX, VA, WV, WY.

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About Liveops

Sourced by ZipRecruiter

Liveops, a virtual contact center, offers scalable, on-demand experiences through the VirtualFlex platform for both planned and unplanned CX needs. This tech-enabled, data-powered platform inspires and motivates brand-certified agents to deliver better experiences and attracts entrepreneurial US-based professionals with life experience that helps them connect with customers. We're a people-powered business, working tirelessly on behalf ofagents, clients, and employees to make life better.

Industry

Recruiting and staffing services

Company size

201 - 500 Employees

Headquarters location

Scottsdale , AZ, US

Year founded

2000

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