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Europe Customer Service Jobs in Ladera Ranch, CA

Hertz

Customer Service Associate

Newport Beach, CA · On-site

$18.50/hr

The Customer Service Associate consults with customers on their car rental. Maximizing revenue ... America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New ...

Aston Carter

Customer Service Representative

Irvine, CA · On-site

$22 - $27/hr

Customer Service Specialist Position Overview The Customer Service Specialist plays a critical role ... S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to ...

Aston Carter

Customer Service Representative

Irvine, CA

$22 - $27/hr

Customer Service Specialist Position Overview The Customer Service Specialist plays a critical role ... S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to ...

Stord, Inc.

Customer Experience Manager II

Irvine, CA · On-site

By combining comprehensive commerce-enablement technology with high-volume fulfillment services ... Stord is headquartered in Atlanta with facilities across the United States, Canada, and Europe.

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All JobsEurope Customer Service JobsEurope Customer Service Jobs in Ladera Ranch, CA

Europe Customer Service information

See Ladera Ranch, CA salary details

$10

$19

$28

How much do europe customer service jobs pay per hour?

As of Aug 13, 2026, the average hourly pay for europe customer service in Ladera Ranch, CA is $19.98, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $22.21 per hour, depending on experience, location, and employer.

What is a Europe Customer Service job?

Europe Customer Service jobs involve assisting customers from European countries with their inquiries, complaints, or service requests, often via phone, email, or chat. These roles require strong communication skills, cultural awareness, and knowledge of regional languages and regulations. Customer service representatives may work for a variety of industries, including retail, travel, finance, or technology, ensuring a positive customer experience and resolving issues efficiently. They often handle tasks such as order processing, technical support, and account management tailored to the needs of European clients.

What is the difference between Europe Customer Service vs Europe Technical Support?

AspectEurope Customer ServiceEurope Technical Support
Required CredentialsHigh school diploma or equivalent; customer service certificationsTechnical certifications or relevant technical training
Work EnvironmentCall centers, online chat, email supportCall centers, remote troubleshooting, on-site support
Employer & Industry UsageRetail, telecom, travel, e-commerceIT, software, hardware, telecommunications
Common Search & ComparisonCustomer service roles in EuropeTechnical support roles in Europe

Europe Customer Service and Europe Technical Support share similarities in work environment and employer sectors but differ mainly in required skills and certifications. Customer service focuses on general client interactions, while technical support requires technical expertise to troubleshoot issues. Both roles are vital in the European job market, serving different customer needs.

What are some common challenges faced by Europe Customer Service representatives when supporting customers across multiple countries?

Europe Customer Service representatives often encounter challenges related to language barriers, cultural differences, and varying regional policies or regulations. Supporting customers from different countries may require adapting communication styles and understanding local expectations about service and problem resolution. Additionally, representatives need to stay updated on company policies and product variations that may differ between markets, ensuring accurate and effective solutions for each customer. Proactive communication and strong cross-cultural sensitivity are key to overcoming these challenges.

What are the key skills and qualifications needed to thrive as a Europe Customer Service representative?

To thrive as a Europe Customer Service representative, you need excellent communication skills, proficiency in multiple European languages, and a strong understanding of customer service principles, often supported by prior customer-facing experience. Familiarity with customer relationship management (CRM) software, ticketing systems, and common office applications is typically required. Cultural sensitivity, problem-solving abilities, and patience are standout soft skills in this role. These skills are crucial for effectively addressing diverse customer needs, ensuring satisfaction, and building long-term loyalty across European markets.

What job categories do people searching Europe Customer Service jobs in Ladera Ranch, CA look for?

The top searched job categories for Europe Customer Service jobs in Ladera Ranch, CA are:

What cities near Ladera Ranch, CA are hiring for Europe Customer Service jobs?

Cities near Ladera Ranch, CA with the most Europe Customer Service job openings:

Europe Customer Service jobs near you
Infographic showing various Europe Customer Service job openings in Ladera Ranch, CA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 19% Part Time, and 3% Contract. Highlights an 93% Physical, 1% Hybrid, and 6% Remote job distribution, with an average salary of $41,562 per year, or $20 per hour.

Customer Service Associate

Hertz

Newport Beach, CA • On-site

$18.50/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Hertz rating

6.2

Company rating: 6.2 out of 10

Based on 196 frontline employees who took The Breakroom Quiz

143rd of 173 rated vehicle equipment hire

Job description

The Customer Service Associate consults with customers on their car rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections. Ensures that the customer receives world-class customer service and sales support. 
 
Responsibilities:
  • Provide world class customer service by managing the rental (and occasionally return) process, in compliance with Hertz’s policies and procedures.
  • Welcome each customer with a smile.
  • Proudly represent Hertz with your professional appearance, language and behavior.
  • Focus on providing a clean and safe vehicle, to every customer, every time.
  • Take ownership of each customer’s service experience by immediately owning and resolving issues.
  • Be proud of our brand and the role you play in our success.
  • Play an active role in our environment of teamwork and collaboration; know how your role contributes and do your part.
  • Thoroughly enjoy Going for the WOW! Desire to Surprise and Delight.
  • Build brand loyalty.
  • Utilize company approved sales and service techniques when determining customer wants and needs.
  • Offer optional products to meet customer wants and needs.
  • Prepare all rental and return documents accurately and completely.
  • Qualify each customer using our company rental requirement guidelines.
  • Provide customers assistance with directions, maps, local area information, appropriate service information, etc.
  • Review rental parameters with all customers to ensure a complete understanding of our rates and service charges.
  • Ensure that the return date and time on the rental agreement is accurate.
  • Review all charges at the time of vehicle return.
  • Prepare the Rental Agreement Folder with all required information.
  • Answer the phones to assist customers in a friendly, helpful and prompt manner.
  • Assist customers by effectively resolving all customer service issues.
  • Assist and coordinate customers within the queue to minimize any wait time and promote the most efficient service method as required.
     
Skills:
  • Passion for customer service and attention to detail - Goes the extra mile.
  • Self-motivated to achieve and exceed targeted goals.
  • Strong computer proficiency, including typing skills and the ability to navigate through multiple computer systems. Ability to multi-task on these systems while engaging with the customer in person and/or over the phone.
  • Proficiency in English.
  • Good communication skills both written and oral.  
  • Communicate in English clearly and proficiently. Candidates fluent in other languages are encouraged to apply.
  • Work in a fast-paced environment with a variety of tasks.  
  • Excellent organizational and time management skills.
  • Demonstrate professionalism and interpersonal skills.
  • Proven experience of working well within a team.
  • 100% customer focus, with proven experience within a customer facing environment.
     
Additional Requirements:
  • Work flexible shifts including weekends and holidays; and work overtime as required.
  • Work outdoors during all weather conditions.
  • Stand for long periods of time.
 
What You’ll Get:
  • Hourly Rate is $18.50 + Commission. This role provides On Target Earning potential of starting 2%; which includes monthly bonus plans.
  • Bonus Plans: Eligible, Up to 12%
  • Bonus: Eligible, Up to 12%
  • Overtime Pay: Eligible (The company pays overtime in accordance with federal, state, and local laws. Per company policy, approval is required prior to the use of overtime).
  • Holiday Pay: Eligible (1.5 x regular pay rate for hours worked on a designated holiday, in addition to receiving 8 hours of holiday pay).
  • Sick Pay: Granted Up to 48 hours.
  • Paid Time Off / Vacation / Paid observed Holidays (Accruals start at .83 Days a Month, 4 Floating Holidays, 9 Paid Observed Holidays).
  • Profit Sharing: Eligible
  • Benefits: Further program information can be found here at HertzBenefits.com. To include, but not limited to:
    • Up to 40% off the base rate of any standard Hertz Rental.   
    • Medical, Dental & Vision plan options.
    • Life Insurance: (Hertz-paid Basic Life Insurance provides coverage equal to one-times your base annual pay, at no cost to you).
    • Retirement programs, including 401(k) employer matching: Hertz will match your contributions dollar for dollar on the first 3% you contribute and 50 cents per dollar on the next 2% you contribute.
    • Paid Parental Leave & Adoption Assistance.
    • Employee Assistance Program for employees & family.
    • Educational Reimbursement & Discounts.
    • Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness.
    • Perks & Discounts –Theme Park Tickets, Gym Discounts & more.


About Us
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.


US EEO STATEMENT 
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture – and our success and reputation as a company. 
Individuals are encouraged to apply for positions because of the characteristics that make them unique. 
EOE, including disability/veteran

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