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Etsy Work From Home Customer Service Jobs (NOW HIRING)

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

Contec

Work at Home Customer Service Representative

$16.50 - $22.25/hr

Work at Home Customer Service Representative At Contec, we strive to be the best at bringing creative technology and people based solutions to the world's broadband service providers and electronics ...

Spade Recruiting

Work From Home - CSR

Atlanta, GA · Remote

$15.50 - $21/hr

... work independently from home Positive, dependable, and willing to learn Previous customer service, retail, hospitality, or administrative experience is an asset but not required Computer or laptop ...

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How much do etsy work from home customer service jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for etsy work from home customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

What is an Etsy Work From Home Customer Service?

An Etsy Work From Home Customer Service job involves assisting buyers and sellers with inquiries, issues, and support requests via email, chat, or phone. Responsibilities may include resolving disputes, helping with orders, and providing guidance on Etsy's policies. This role requires strong communication skills, problem-solving abilities, and familiarity with the Etsy platform. Since it's a remote position, employees must have a reliable internet connection and a quiet workspace.

What are the key skills and qualifications needed to thrive in the Etsy Work From Home Customer Service position?

To succeed as an Etsy Work From Home Customer Service representative, you should possess strong communication skills, attention to detail, and prior experience in customer support or e-commerce environments. Familiarity with platforms like Zendesk, Freshdesk, or Etsy’s internal ticketing systems is often required, and basic technical troubleshooting skills are beneficial. Patience, empathy, and the ability to manage time independently are highly valued soft skills in this role. These qualities are crucial for delivering high-quality, efficient customer experiences in a remote work setting where self-management and positive client interactions directly impact customer satisfaction.

What are some of the common challenges faced by Etsy Work From Home Customer Service representatives?

One common challenge is balancing multiple customer inquiries across different channels, such as email and live chat, while maintaining quick and accurate responses. Representatives may also encounter complex issues related to order fulfillment, refunds, or policy clarifications that require careful problem-solving and a strong understanding of Etsy’s guidelines. Navigating technical issues with the platform or addressing buyer and seller frustrations in a remote setting can require adaptability and resilience. However, with a strong support system and ongoing training, you are equipped to manage these challenges effectively while building valuable skills in online customer service.

How to work for Etsy Work From Home Customer Service?

To work as an Etsy work-from-home customer service representative, candidates typically need strong communication skills, familiarity with the Etsy platform, and the ability to handle customer inquiries via phone, email, or chat. Employers often require prior customer service experience and may conduct background checks or assessments. Positions are usually remote, flexible, and may require specific software or tools to manage customer interactions.
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Etsy Work From Home Customer Service jobs near you
Infographic showing various Etsy Work From Home Customer Service job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Temporary. Highlights an 100% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

WFH - Customer Service Rep

Globe Life American Income Division

Remote

$16.50 - $22.25/hr

Other

Dental

Posted 11 days ago

Job description

About the job WFH - Customer Service Rep
Who We Are
We partner with unions, credit unions, and associations across the US to provide their members with long-term benefit programs designed to protect their families. Our work is centered around supporting everyday people and helping them secure coverage they can rely on.
As we continue to expand, we're looking for individuals who are motivated, dependable, and enjoy working with people.
What You'll Do
You'll connect with families who are eligible for benefits and walk them through their options in a clear, straightforward way. This role is fully remote and focused on delivering a smooth, professional client experience.

  • Meet with clients over Zoom to review available benefits
  • Accurately complete and manage all documentation
  • Maintain ongoing communication and follow-ups with clients
  • Work with your team to improve efficiency and overall service
What You Bring
  • Legally able to work in Canada/USA
  • High school diploma or equivalent
  • Previous experience in customer service or working with clients is an asset
Key Traits
  • Strong communication and people skills
  • Organized with solid attention to detail
  • Comfortable working remotely and managing your time
  • Quick thinker with a problem-solving mindset
  • Team player with a positive attitude
What You'll Get
  • Full benefits package (dental, prescriptions, travel, and more)
  • Work-from-home flexibility
  • Ongoing training with clear advancement opportunities
  • Performance-based bonuses and incentive trips
  • A team environment that supports your growth

Apply