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Etsy Work From Home Customer Service Jobs (NOW HIRING)

CPJ Recruitment

Work From Home Customer Service Remote

$16.50 - $22.25/hr

About the job Work From Home Customer Service Remote Responsibilities * Communicate with customers via phone, email and chat * Provide knowledgeable answers to questions about product, pricing and ...

ACC Premiere

Work From Home Customer Service Representative

$16.50 - $22.25/hr

Work From Home-Customer Service ***Equipment Provided*** ***Paid Training*** SCHEDULE: * Training: Monday-Friday 9:00am-5:00pm EST for 2 weeks (100% attendance is required.) * Working: Monday-Friday ...

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How much do etsy work from home customer service jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for etsy work from home customer service in the United States is $19.67, according to ZipRecruiter salary data. Most workers in this role earn between $16.35 and $21.63 per hour, depending on experience, location, and employer.

How to work for Etsy as a work from home customer service representative?

To work as an Etsy work-from-home customer service representative, applicants should search for open positions on Etsy's careers page or job boards, ensure they have strong communication and problem-solving skills, and typically need a reliable internet connection and a quiet workspace. Prior experience in customer service and familiarity with Etsy's platform can be advantageous during the application process.

What is an Etsy Work From Home Customer Service?

An Etsy Work From Home Customer Service job involves assisting buyers and sellers with inquiries, issues, and support requests via email, chat, or phone. Responsibilities may include resolving disputes, helping with orders, and providing guidance on Etsy's policies. This role requires strong communication skills, problem-solving abilities, and familiarity with the Etsy platform. Since it's a remote position, employees must have a reliable internet connection and a quiet workspace.

What are some of the common challenges faced by Etsy Work From Home Customer Service representatives?

One common challenge is balancing multiple customer inquiries across different channels, such as email and live chat, while maintaining quick and accurate responses. Representatives may also encounter complex issues related to order fulfillment, refunds, or policy clarifications that require careful problem-solving and a strong understanding of Etsy’s guidelines. Navigating technical issues with the platform or addressing buyer and seller frustrations in a remote setting can require adaptability and resilience. However, with a strong support system and ongoing training, you are equipped to manage these challenges effectively while building valuable skills in online customer service.

What are the key skills and qualifications needed to thrive in the Etsy Work From Home Customer Service position?

To succeed as an Etsy Work From Home Customer Service representative, you should possess strong communication skills, attention to detail, and prior experience in customer support or e-commerce environments. Familiarity with platforms like Zendesk, Freshdesk, or Etsy’s internal ticketing systems is often required, and basic technical troubleshooting skills are beneficial. Patience, empathy, and the ability to manage time independently are highly valued soft skills in this role. These qualities are crucial for delivering high-quality, efficient customer experiences in a remote work setting where self-management and positive client interactions directly impact customer satisfaction.

Is Etsy a remote company?

Etsy is a company that offers remote work opportunities, including roles like Etsy customer service positions. Many employees work from home, and the company supports flexible schedules and remote collaboration tools.
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Etsy Work From Home Customer Service jobs near you
Infographic showing various Etsy Work From Home Customer Service job openings in the United States as of August 2026, with employment types broken down into 90% Full Time, 5% Part Time, and 5% Contract. Highlights an 100% Remote job distribution, with an average salary of $40,910 per year, or $19.7 per hour.

Work From Home Customer Service Remote

CPJ Recruitment

Remote

$16.50 - $22.25/hr

Other

Re-posted 24 days ago

Job description

About the job Work From Home Customer Service Remote
Responsibilities

  • Communicate with customers via phone, email and chat
  • Provide knowledgeable answers to questions about product, pricing and availability
  • Work with internal departments to meet customer's needs
  • Data entry in various platforms
CLICK HERE TO APPLY
Qualifications
  • At least 1 - 2 years' of relevant work experience but not required.
  • Good Phone etiquette and excellent verbal, written, and interpersonal skills
  • Ability to multi-task, organize, and prioritize work
CLICK HERE TO APPLY
Job Role / Responsibilities:
  • Solid outgoing personality with superior interaction abilities as well as great work principles.
  • Data entry and also strong business abilities.
  • Effective listening as well as analytical abilities, in addition to the capability to summarise details and deal solutions.
  • Experience with personal computer and also have at least a typical functioning degree typing capability.
  • You should be professional and positive and additionally have a high level of self-motivation and also have the capacity to function individually in your task.
  • Excellent time management and administrative abilities with a keen focus to detail.
  • Other Requirements: This is an on-line work from home position, so you will be required to have the following:
  • Excellent Working Entry Level. Personal Computer.
  • Legitimate high-speed internet access.
  • Full time & Part time telemarketing position jobs.

CLICK HERE TO APPLY

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