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Essilor Instruments Jobs in Los Angeles, CA (NOW HIRING)

Essilor

Sales Associate

Glendale, CA

$14.75 - $20.25/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

Essilor

Specialized Consultant

Glendale, CA

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

EssilorLuxottica

Customer Service Representative

Compton, CA · On-site

$16.25 - $22/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

EssilorLuxottica

Customer Service Representative

CA · On-site

$16.25 - $22/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

EssilorLuxottica Group

Sales Associate

Glendale, CA · On-site

$14.75 - $20/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

EssilorLuxottica

Sales Associate

Glendale, CA · On-site

$14.75 - $20.25/hr

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

EssilorLuxottica

Specialized Consultant

Glendale, CA · On-site

... the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that ... frames, instruments and equipment brands that can serve every sector of the market. The ...

Essilor

LensCrafters - Team Lead

Thousand Oaks, CA · On-site

$19 - $22.25/hr

Optical machinery/instruments experience * Customer service experience * AccuFit Digital Measurement System certification * Knowledge of current store merchandise & lens options Pay Range: 20.13 - 34 ...

Essilor

Team Lead

Lancaster, CA

Optical machinery/instruments experience * Customer service experience * AccuFit Digital Measurement System certification * Knowledge of current store merchandise & lens options Pay Range: 20.13 - 34 ...

Essilor

LensCrafters - Team Lead

Arcadia, CA

$18.75 - $22/hr

Optical machinery/instruments experience * Customer service experience * AccuFit Digital Measurement System certification * Knowledge of current store merchandise & lens options Pay Range: 20.13 - 34 ...

All JobsEssilor Instruments JobsEssilor Instruments Jobs in Los Angeles, CA

Essilor Instruments information

What is Essilor Instruments?

Essilor Instruments is a division of Essilor Group that specializes in designing, manufacturing, and distributing optical equipment and instruments for eye care professionals. Their products include lens edgers, diagnostic devices, and tools for eye exams, lens measurement, and frame fitting. Essilor Instruments aims to support optometrists and opticians with advanced technologies that improve the accuracy and efficiency of vision care services. The company is recognized globally for its innovation in ophthalmic equipment and solutions for the optical industry.

What are the typical daily responsibilities for someone working at Essilor Instruments in a technical support role?

In a technical support role at Essilor Instruments, your typical day involves assisting eye care professionals with troubleshooting, installation, and maintenance of optical instruments. You may provide support via phone, email, or onsite visits, and often collaborate with engineers and product specialists to resolve complex technical issues. Documenting service requests, updating technical manuals, and occasionally providing user training are also common tasks. This role requires strong communication skills and the ability to work efficiently within a team-oriented environment.

What are the key skills and qualifications needed to thrive as an Essilor Instruments technician, and why are they important?

To thrive as an Essilor Instruments Technician, you need a background in optics or biomedical engineering, with experience in lens edging, fitting, and ophthalmic equipment maintenance. Familiarity with Essilor’s diagnostic and finishing systems, calibration tools, and possibly certifications in optical equipment repair are typically required. Strong problem-solving abilities, attention to detail, and effective customer communication set top performers apart. These skills ensure accurate device operation, minimize downtime, and deliver excellent client support for eye care professionals.

What is the difference between Essilor Instruments vs Optometric Technicians?

AspectEssilor InstrumentsOptometric Technicians
CredentialsTypically require training in optical instruments and certifications related to optical technologyRequire certification or associate degree in optometry assisting or related field
Work EnvironmentWork primarily in optical labs or retail optical stores, focusing on lens measurement and fittingWork in optometry clinics or offices, assisting with patient exams and preparing optical devices
Industry UsageUsed by optical labs, retail optical chains, and manufacturers like Essilor for lens fitting and measurementEmployed in optometry practices, assisting optometrists with patient care and optical device preparation

Essilor Instruments specialists focus on optical measurement and lens fitting using specialized equipment, often within optical labs or retail stores. Optometric Technicians support eye exams and patient care in clinics. While both roles involve optical work, Essilor Instruments roles are more technical and equipment-focused, whereas Optometric Technicians have a broader patient care role.

What job categories do people searching Essilor Instruments jobs in Los Angeles, CA look for?

The top searched job categories for Essilor Instruments jobs in Los Angeles, CA are:

What cities near Los Angeles, CA are hiring for Essilor Instruments jobs?

Cities near Los Angeles, CA with the most Essilor Instruments job openings:

Essilor Instruments jobs near you
Infographic showing various Essilor Instruments job openings in Los Angeles, CA as of August 2026, with employment types broken down into 1% Locum Tenens, 2% As Needed, 76% Full Time, 16% Part Time, 4% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution.

Customer Service Representative

Rancho Dominguez, CA

Essilor
Manufacturing • 10K+ employees

7.2

Company rating: 7.2 out of 10

Based on 297 frontline employees who took The Breakroom Quiz

9th of 40 rated optical retailers

People enjoy working here

Good employer

Recommended by students

Learn more about Essilorexternal

$16.25 - $22/hr

Full-time

Medical, Retirement, PTO

Re-posted 8 days ago

Job description

Requisition ID: 937028 
Store #: E01026 Ops - Customer Svc - Admin Rdom 
Position: Full-Time 
Total Rewards: Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

With a unique global network of commercial subsidiaries and independent distributors across major markets, our customers are offered a strong portfolio of the most popular lens, frames, instruments and equipment brands that can serve every sector of the market. The Professional Solutions team works with our customers one-on-one, developing professional relationships based on trust and care.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.  Discover more by following us on LinkedIn!

JOB DESCRIPTION

GENERAL FUNCTION

The Customer Service Representative handles calls from new and existing business clients regarding a variety of requests in an efficient and effective manner. The Customer Service Representative uses knowledge of Luxottica products and services and excellent customer service skills to address issues, provide support, offer information, and place orders to keep customers satisfied and retain business.

MAJOR DUTIES AND RESPONSIBILITIES

  • Answers incoming calls and processes orders.
  • Resolves customer complaints, troubleshoots issues to determine best path for resolution.
  • Correctly documents customer interactions and tracks call types.
  • Maintains support service levels and upholds Luxottica's Customer Service standards.
  • Owns follow up with customers to resolve inquiries regarding order status, shipping status and stock availability.
  • Takes inbound phone calls for up-to 90% of assigned shift.
  • Performs all other duties as assigned.

BASIC QUALIFICATIONS

  • High school diploma
  • 1+ year(s) of experience working in customer service, hospitality or call center environment
  • Excellent telephone etiquette, including the ability to communicate with confidence in a clear, professional speaking voice
  • Strong verbal and written communication skills
  • Demonstrated listening and comprehension skills
  • A clear team player with strong interpersonal skills
  • Ability to maintain composure when dealing with difficult customer situations
  • Excellent time management skills - must be able to prioritize tasks efficiently
  • Strong PC skills including MS Office; Word and Excel
  • Ability to navigate information systems and internet

PREFERRED QUALIFICATIONS

  • Higher education degree
  • Previous experience using SAP
  • Previous experience in the optical industry, full knowledge of Luxottica's optical products and a strong command of the industry language
  • Bilingual Spanish or French

Pay Range: 18.81  - 26.04 

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.

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