Esports Operations Jobs (NOW HIRING)

Who We Are

Founded in 2013, Cloud9 has grown to become one of the most recognizable esports organizations in the world. With championships industry-wide, unmatched viewership hours, and extensive benefits packages for players and staff, Cloud9 prides itself on being the best in all categories. Currently, Cloud9 fields multiple professional teams spanning across several game titles.

To find more information about Cloud9, visit https://www.cloud9.gg.

What We're Looking For:

Cloud9 is looking for a talented Partnerships Coordinator (Part-time, Contract to Hire) to assist our Partnerships Managers with daily operations of our partnerships programs. Our ideal candidate will have prior partnership experience with a proven track record of successful data reporting, analytics, and exceptional customer service.

This role will report to the Director of Partnerships and work closely with the Cloud9 Marketing, Content, Social, Sales, and Team Operations teams.

This is a part-time (under 30 hours/week), contract to hire position through October 30, 2026, with the potential to transition into a Full-Time Employee role. A formal evaluation will take place prior to this date to determine potential full-time conversion.

What You'll Do:

• Work alongside Partnerships Managers to support daily operations of large-scale programs and deliverables.
• Collaborate with internal teams, such as Marketing, Social, Sales, and Team Operations, to support partnerships initiatives.
• Support Partnerships Managers with gathering and analyzing data needed to complete monthly reports and other one-off reports on partnerships campaigns.
• Manage quality assurance documentation to ensure partners are receiving branding across player channels.
• Optimize our data-gathering processes, introducing automation and smarter workflows where necessary to maximize efficiency, save time, and eliminate manual reporting errors.
• Provide input and feedback to help improve ongoing program development efforts, ensuring our partnership workflows become more efficient over time.
• Other duties as assigned.

Requirements

• Bachelor's degree.
• At least 1+ years of experience in an external client-facing/customer service role.
• Must be local to LA or willing to relocate to LA.
• Excellent customer service skills.
• Excellent attention to detail.
• Proficient with Excel.
• Flexible and able to work a nontraditional 9 to 5 work schedule.
• Familiar with esports and multiple gaming titles.
• Requires active listening skills with an emphasis on understanding. The artful ability to deliver clear and logical thoughts in response.
• High growth-oriented mindset with a strong internal need for achievement.
• Confidence in your own ability while recognizing the views and perspectives around you as additive to your understanding.
• Detail-oriented, strong communication, highly organized with multitasking skills.
• Ability to work collaboratively on teams, consult effectively and independently with all levels and functional areas of an organization.

Benefits

• Health insurance, 401(k), and other full-time company benefits are not provided for this part-time position.
• We believe in work/life balance and hence we offer a generous paid time off policy, which includes sick time, vacation time, and parental leave.
• Fast-paced environment within a rapidly growing company.
• Access to industry-leading esports resources and community.
• Part of a winning team with a growth mindset.
• The wage range for this role incorporates the multiple factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current range is $25-$28/hour.
• You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Equal Employment Opportunity

Cloud9 Esports is an equal opportunity employer. We provide equal employment opportunity to individuals who are qualified to perform job requirements regardless of their race, color, national origin, ancestry, sex, pregnancy, childbirth, sexual orientation, gender identity or expression, transgender status, age, religious creed, physical or mental disability, medical condition, marital or domestic partnership status, veteran or military status, or any other characteristic or status protected by federal, state or local laws. Cloud9 is committed to providing reasonable accommodation for candidates with disabilities in our recruiting process. If you need any assistance or accommodation due to a disability, please let us know at recruiting@cloud9.gg.

Background Checks

Cloud9 will consider qualified candidates with criminal histories in a manner consistent with the law.

Security Disclaimer

Please note that Cloud9 Esports takes the security and privacy of our employees and job applicants very seriously. We would like to remind you to be cautious and vigilant when receiving unsolicited emails or phone calls claiming to be from our company. Our only and official email address domain is @cloud9.gg and anything other than that is fraud.

If you receive any such requests for sensitive information or are unsure about the authenticity of a communication, please do not provide any personal information and contact us immediately.

Cloud9 Esports will not be responsible for any losses or damages resulting from fraudulent attempts by third parties.