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Esports Operations Manager Jobs in Tennessee (NOW HIRING)

Esports Operations Manager information

What is an esports operations manager?

Esports Operations Managers are professionals responsible for overseeing the day-to-day operations of esports organizations, tournaments, or teams. They coordinate logistics, manage schedules, ensure compliance with rules and regulations, and work closely with players, coaches, and sponsors to ensure smooth execution of events. Their role is essential in creating a professional environment, optimizing processes, and ensuring successful delivery of esports competitions and related activities.

What are the main challenges faced by an esports operations manager during tournament execution?

An Esports Operations Manager often encounters challenges such as managing tight event schedules, ensuring smooth coordination between teams, referees, and technical staff, and rapidly troubleshooting technical or logistical issues as they arise. Working under pressure to meet broadcast and sponsor requirements while maintaining a positive player and audience experience is common. Successful managers rely on strong communication, adaptability, and advance contingency planning to navigate these dynamic environments effectively.

What are the key skills and qualifications needed to thrive as an esports operations manager?

To thrive as an Esports Operations Manager, you need strong project management, event coordination, and knowledge of the esports industry, often supported by a relevant degree or equivalent experience. Familiarity with tournament management systems, streaming platforms, and scheduling software is typically required. Exceptional communication, problem-solving, and leadership skills help you manage teams, resolve conflicts, and adapt quickly to fast-paced environments. These skills are crucial for ensuring smooth event execution, optimizing team performance, and driving the overall success of esports operations.

What is the difference between Esports Operations Manager vs Esports Event Coordinator?

AspectEsports Operations ManagerEsports Event Coordinator
ResponsibilitiesOversees daily esports operations, manages teams, logistics, and strategic planningPlans and executes esports events, manages event logistics and vendor coordination
Required SkillsLeadership, project management, industry knowledge, communicationEvent planning, organization, vendor management, communication
Work EnvironmentOffice-based, esports organizations, tournamentsEvent venues, esports tournaments, live settings
Common UsageUsed by organizations managing esports teams and operationsUsed by event planning teams and tournament organizers

The Esports Operations Manager focuses on managing overall esports operations, including team management and strategic planning, while the Esports Event Coordinator specializes in planning and executing specific esports events. Both roles require strong organizational skills and industry knowledge but differ in scope and daily responsibilities.

What are popular job titles related to Esports Operations Manager jobs in Tennessee?

For Esports Operations Manager jobs in Tennessee, the most frequently searched job titles are:

What job categories do people searching Esports Operations Manager jobs in Tennessee look for?

The top searched job categories for Esports Operations Manager jobs in Tennessee are:

Youth Programs Staff

Memphis, TN • On-site


Eastern Sports Management
Amusement, Gambling, and Recreation • 11 - 50 employees

4.1

Company rating: 4.1 out of 10

Based on 6 frontline employees who took The Breakroom Quiz

248th of 256 rated facilities management


$12/hr

Full-time

Re-posted 12 days ago


Job description

  • LocationMemphis Sports and Events Center, 995 Early Maxwell Blvd, Memphis, TN, 38104, United States
  • Base Pay$12.00 - $12.00 / Hour
  • Job CategoryMemphis Sports & Events Center
  • IndustrySports Leagues, Sports Tournaments, Sports Management
  • Employee TypePT Non-Exempt
Description

Memphis Sports and Events Center is currently accepting applications for Youth Programs Staff members. The Youth Programs Staff members report to the Youth Programs Manager and will assist in the day-to-day operation of the Ninja 901 Adventure Course, Esports Lounge, Camps, Classes and Birthday Parties.



Essential Duties and Responsibilities


Ninja and Esports


  • Work in the new Ninja 901 Adventure Course (a two-story play structure featuring over 40 fun and challenging obstacles) and Esports Lounge (featuring 25 state-of-the-art gaming stations) as assigned.
  • Help process admissions by using software to collect customer payments and waivers.
  • Monitor participant activity to ensure rules and policies are adhered to.
  • Troubleshoot basic technical issues that may arise from time to time. (Training provided.)
  • Assist in the setup and breakdown of spaces and supplies to be used.
  • Other duties as assigned.


Camps and Classes


  • Serve as a counselor or coach in assigned programs while following MSEC schedules, methodology and curriculum.
  • Plan, lead and take part in activities for kids across a range of developmental stages.
  • Create a fun and safe environment for all involved.
  • Communicate effectively with kids, parents, fellow staff members and supervisors.
  • Assist in the setup and breakdown of spaces and supplies to be used.
  • Other duties as assigned.


Parties

  • Serve as a Birthday Party Host as assigned, helping execute parties by facilitating on-and-off court activities for groups of approximately 15-20 people.
  • Ensure all guests feel welcome and have a positive experience, which may compel them to participate in additional MSEC programming.
  • Communicate with F&B regarding party orders.
  • Assist in the setup and breakdown of spaces and supplies to be used.


Requirements


    • Must be at least 18 years of age. 
    • High levels of energy, enthusiasm and positivity.
    • Experience working with children of varying ages such as that acquired by involvement in schools, camps, sports leagues, theater, etc.
    • Sports experience (e.g., basketball, soccer, etc.) is a plus.
    • Ninja, parkour and/or climbing experience is a strong plus, but not required.
    • Esports experience is a strong plus, but not required,
    • Excellent customer service skills.
    • Ability to learn and speak about programs to help drive involvement.
    • Ability to work irregular shifts, which often includes evenings and weekends.
    • Punctuality and reliability relative to assigned shifts.




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