Scottsdale, AZ · On-site
$20 - $21/hr
The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure ...
Scottsdale, AZ · On-site
$20 - $21/hr
The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure ...
Scottsdale, AZ · On-site
$20 - $21/hr
The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure ...
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Scottsdale, AZ · On-site
$20 - $21/hr
The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure ...
Scottsdale, AZ · On-site
$20 - $21/hr
The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure ...
Scottsdale, AZ · On-site
$20 - $21/hr
The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure ...
Scottsdale, AZ · On-site
$20 - $21/hr
The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure ...
Scottsdale, AZ · On-site
$20 - $21/hr
The Customer Escalations Representative (CER) I is a member of the Account Operations team. This role involves working with and supporting the Customer Service Organization (CSO) team to ensure ...
Phoenix, AZ · On-site
$60 - $80/hr
Role & Responsibilities Escalation Resolution * Investigate, manage, and resolve the most complex customer escalations via email - cases that go beyond what Tier 1 and Tier 2 agents can handle ...
Phoenix, AZ · On-site
$60 - $80/hr
Role & Responsibilities Escalation Resolution * Investigate, manage, and resolve the most complex customer escalations via email - cases that go beyond what Tier 1 and Tier 2 agents can handle ...
Phoenix, AZ · On-site
$60K - $80K/yr
Role & Responsibilities Escalation Resolution * Investigate, manage, and resolve the most complex customer escalations via email - cases that go beyond what Tier 1 and Tier 2 agents can handle ...
Phoenix, AZ · On-site
$60K - $80K/yr
Role & Responsibilities Escalation Resolution * Investigate, manage, and resolve the most complex customer escalations via email - cases that go beyond what Tier 1 and Tier 2 agents can handle ...
Phoenix, AZ · On-site
$17.75 - $24/hr
Role & Responsibilities Escalation Resolution * Investigate, manage, and resolve the most complex customer escalations via email - cases that go beyond what Tier 1 and Tier 2 agents can handle ...
Phoenix, AZ · On-site
$17.75 - $24/hr
Role & Responsibilities Escalation Resolution * Investigate, manage, and resolve the most complex customer escalations via email - cases that go beyond what Tier 1 and Tier 2 agents can handle ...
Tempe, AZ · Remote
$48K - $66K/yr
We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our ...
Tempe, AZ · Remote
$48K - $66K/yr
We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our ...
Position We are seeking a MSP Escalations Engineer for our office in Phoenix, AZ. The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our ...
Position We are seeking a MSP Escalations Engineer for our office in Phoenix, AZ. The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our ...
Position We are seeking a MSP Escalations Engineer for our office in Phoenix, AZ. The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our ...
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Position We are seeking a MSP Escalations Engineer for our office in Phoenix, AZ. The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our ...
Tempe, AZ · On-site
$48K - $66K/yr
We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our ...
Tempe, AZ · On-site
$48K - $66K/yr
We're hiring an Executive & Social Media Escalations Specialist to join our team. Oscar is the first health insurance company built around a full stack technology platform and a focus on serving our ...
Position We are seeking a MSP Escalations Engineer for our office in Phoenix, AZ. The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our ...
Position We are seeking a MSP Escalations Engineer for our office in Phoenix, AZ. The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our ...
Phoenix, AZ · On-site
$100 - $125/hr
Position We are seeking a MSP Escalations Engineer for our office in Beaverton, OR. The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our ...
Phoenix, AZ · On-site
$100 - $125/hr
Position We are seeking a MSP Escalations Engineer for our office in Beaverton, OR. The Tier III Help Desk Technician is the last line of technical support for server and network escalations for our ...
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
We are open 24 hours and day and 7 days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand. Assisting ...
We are open 24 hours and day and 7 days a week A day in the life The Escalations Specialist will intake last mile emergency incidents that impact operations, life/safety, and Amazon brand. Assisting ...
Goodyear, AZ · On-site
$50K - $67K/yr
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
Goodyear, AZ · On-site
$50K - $67K/yr
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
Goodyear, AZ · On-site
$50K - $67K/yr
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
Goodyear, AZ · On-site
$50K - $67K/yr
About the team The Global Emergency Escalations team consist of Escalations Specialist operating in 14 different languages supporting last mile deliveries globally, consisting of Crisis Managers and ...
| Aspect | Escalations | Customer Support Specialist |
|---|---|---|
| Required Credentials | Technical knowledge, problem-solving skills | Communication skills, basic technical understanding |
| Work Environment | High-pressure, issue resolution focus | Customer interaction, troubleshooting |
| Employer & Industry Usage | IT, telecom, tech companies | Retail, tech, service industries |
| Common Search & Comparison Intent | Understanding escalation processes, advanced troubleshooting | Customer service roles, entry-level support |
Escalations involve handling complex or unresolved customer issues requiring advanced technical skills and decision-making. Customer Support Specialists focus on initial customer interactions, troubleshooting, and resolving common inquiries. While both roles aim to improve customer satisfaction, escalations typically deal with more critical problems that need escalation to higher levels of support or technical teams.
The most popular types of Escalations jobs in Arizona are:
Cities in Arizona with the most Escalations job openings:
